# Translation of OpenERP Server.
# This file contains the translation of the following modules:
#	* crm_helpdesk
#
msgid ""
msgstr ""
"Project-Id-Version: OpenERP Server 6.0dev\n"
"Report-Msgid-Bugs-To: support@openerp.com\n"
"POT-Creation-Date: 2011-01-11 11:15+0000\n"
"PO-Revision-Date: 2011-01-16 22:40+0000\n"
"Last-Translator: Thorsten Vocks (OpenBig.org) <thorsten.vocks@big-"
"consulting.net>\n"
"Language-Team: German <de@li.org>\n"
"MIME-Version: 1.0\n"
"Content-Type: text/plain; charset=UTF-8\n"
"Content-Transfer-Encoding: 8bit\n"
"X-Launchpad-Export-Date: 2011-09-05 05:53+0000\n"
"X-Generator: Launchpad (build 13830)\n"

#. module: crm_helpdesk
#: field:crm.helpdesk.report,delay_close:0
msgid "Delay to Close"
msgstr "Zeit f. Beendigung"

#. module: crm_helpdesk
#: field:crm.helpdesk.report,nbr:0
msgid "# of Cases"
msgstr "# Fälle"

#. module: crm_helpdesk
#: view:crm.helpdesk:0
#: view:crm.helpdesk.report:0
msgid "Group By..."
msgstr "Gruppierung..."

#. module: crm_helpdesk
#: view:crm.helpdesk:0
msgid "Today"
msgstr "Heute"

#. module: crm_helpdesk
#: selection:crm.helpdesk.report,month:0
msgid "March"
msgstr "März"

#. module: crm_helpdesk
#: field:crm.helpdesk,company_id:0
#: view:crm.helpdesk.report:0
#: field:crm.helpdesk.report,company_id:0
msgid "Company"
msgstr "Unternehmen"

#. module: crm_helpdesk
#: field:crm.helpdesk,email_cc:0
msgid "Watchers Emails"
msgstr "Empfänger EMails"

#. module: crm_helpdesk
#: selection:crm.helpdesk,priority:0
#: selection:crm.helpdesk.report,priority:0
msgid "Highest"
msgstr "Sehr hoch"

#. module: crm_helpdesk
#: view:crm.helpdesk.report:0
#: field:crm.helpdesk.report,day:0
msgid "Day"
msgstr "Tag"

#. module: crm_helpdesk
#: view:crm.helpdesk:0
msgid "Add Internal Note"
msgstr "Hinzufügen Anmerkung"

#. module: crm_helpdesk
#: view:crm.helpdesk:0
msgid "Notes"
msgstr "Bemerkungen"

#. module: crm_helpdesk
#: field:crm.helpdesk,message_ids:0
msgid "Messages"
msgstr "Nachrichten"

#. module: crm_helpdesk
#: selection:crm.helpdesk,state:0
#: selection:crm.helpdesk.report,state:0
msgid "Cancelled"
msgstr "Abgebrochen"

#. module: crm_helpdesk
#: field:crm.helpdesk,partner_address_id:0
msgid "Partner Contact"
msgstr "Partner Kontakt"

#. module: crm_helpdesk
#: model:ir.actions.act_window,name:crm_helpdesk.action_report_crm_helpdesk
#: model:ir.ui.menu,name:crm_helpdesk.menu_report_crm_helpdesks_tree
msgid "Helpdesk Analysis"
msgstr "Statistik Kundendienst"

#. module: crm_helpdesk
#: view:crm.helpdesk.report:0
#: field:crm.helpdesk.report,date_closed:0
msgid "Close Date"
msgstr "Datum Beendigung"

#. module: crm_helpdesk
#: view:crm.helpdesk.report:0
msgid "   Month   "
msgstr "   Monat   "

#. module: crm_helpdesk
#: field:crm.helpdesk,ref:0
msgid "Reference"
msgstr "Referenz"

#. module: crm_helpdesk
#: field:crm.helpdesk,date_action_next:0
msgid "Next Action"
msgstr "Nächste Aktion"

#. module: crm_helpdesk
#: view:crm.helpdesk:0
msgid "Helpdesk Supports"
msgstr "Kundendienst"

#. module: crm_helpdesk
#: view:crm.helpdesk:0
msgid "Extra Info"
msgstr "Weitere Info"

#. module: crm_helpdesk
#: view:crm.helpdesk:0
#: field:crm.helpdesk,partner_id:0
#: view:crm.helpdesk.report:0
#: field:crm.helpdesk.report,partner_id:0
msgid "Partner"
msgstr "Partner"

#. module: crm_helpdesk
#: view:crm.helpdesk:0
msgid "Estimates"
msgstr "Planung"

#. module: crm_helpdesk
#: field:crm.helpdesk.report,section_id:0
msgid "Section"
msgstr "Sektion"

#. module: crm_helpdesk
#: view:crm.helpdesk:0
#: field:crm.helpdesk,priority:0
#: view:crm.helpdesk.report:0
#: field:crm.helpdesk.report,priority:0
msgid "Priority"
msgstr "Priorität"

#. module: crm_helpdesk
#: view:crm.helpdesk:0
msgid "Send New Email"
msgstr "Neue EMail"

#. module: crm_helpdesk
#: view:crm.helpdesk.report:0
msgid "Won"
msgstr "Erfolgreich"

#. module: crm_helpdesk
#: field:crm.helpdesk.report,delay_expected:0
msgid "Overpassed Deadline"
msgstr "Überschrittene Frist"

#. module: crm_helpdesk
#: model:ir.model,name:crm_helpdesk.model_crm_helpdesk_report
msgid "Helpdesk report after Sales Services"
msgstr "After Sales Report Kundendienst"

#. module: crm_helpdesk
#: field:crm.helpdesk,email_from:0
msgid "Email"
msgstr "EMail"

#. module: crm_helpdesk
#: field:crm.helpdesk,canal_id:0
#: view:crm.helpdesk.report:0
#: field:crm.helpdesk.report,canal_id:0
msgid "Channel"
msgstr "Kanal"

#. module: crm_helpdesk
#: selection:crm.helpdesk,priority:0
#: selection:crm.helpdesk.report,priority:0
msgid "Lowest"
msgstr "Niedrig"

#. module: crm_helpdesk
#: view:crm.helpdesk.report:0
msgid "# Mails"
msgstr "# Mails"

#. module: crm_helpdesk
#: field:crm.helpdesk,create_date:0
#: field:crm.helpdesk.report,create_date:0
msgid "Creation Date"
msgstr "Datum Erstellung"

#. module: crm_helpdesk
#: view:crm.helpdesk:0
msgid "Reset to Draft"
msgstr "Zurücksetzen"

#. module: crm_helpdesk
#: view:crm.helpdesk:0
#: selection:crm.helpdesk,state:0
#: selection:crm.helpdesk.report,state:0
msgid "Pending"
msgstr "Unerledigt"

#. module: crm_helpdesk
#: view:crm.helpdesk:0
#: field:crm.helpdesk,date_deadline:0
#: field:crm.helpdesk.report,date_deadline:0
msgid "Deadline"
msgstr "Frist"

#. module: crm_helpdesk
#: selection:crm.helpdesk.report,month:0
msgid "July"
msgstr "Juli"

#. module: crm_helpdesk
#: model:ir.actions.act_window,name:crm_helpdesk.crm_helpdesk_categ_action
msgid "Helpdesk Categories"
msgstr "Kundendienst Kategorien"

#. module: crm_helpdesk
#: model:ir.ui.menu,name:crm_helpdesk.menu_crm_case_helpdesk-act
msgid "Categories"
msgstr "Kategorien"

#. module: crm_helpdesk
#: view:crm.helpdesk:0
msgid "History Information"
msgstr "Historie Informationen"

#. module: crm_helpdesk
#: view:crm.helpdesk:0
msgid "Dates"
msgstr "Daten"

#. module: crm_helpdesk
#: view:crm.helpdesk.report:0
msgid "    Month-1    "
msgstr "    Monat -1    "

#. module: crm_helpdesk
#: view:crm.helpdesk.report:0
msgid "#Helpdesk"
msgstr "# Kunden"

#. module: crm_helpdesk
#: help:crm.helpdesk,email_cc:0
msgid ""
"These email addresses will be added to the CC field of all inbound and "
"outbound emails for this record before being sent. Separate multiple email "
"addresses with a comma"
msgstr ""
"Diese Email Anschriften werden generell für alle ein- und ausgehenden EMails "
"zu diesem Vorgang angeschrieben. Trenne mehrere Emailadressen einfach durch "
"Kommas als Trennzeichen zwischen den EMailadressen"

#. module: crm_helpdesk
#: view:crm.helpdesk:0
msgid "References"
msgstr "Referenzen"

#. module: crm_helpdesk
#: selection:crm.helpdesk.report,month:0
msgid "September"
msgstr "September"

#. module: crm_helpdesk
#: view:crm.helpdesk:0
msgid "Communication"
msgstr "Betreffzeile"

#. module: crm_helpdesk
#: view:crm.helpdesk.report:0
#: field:crm.helpdesk.report,month:0
msgid "Month"
msgstr "Monat"

#. module: crm_helpdesk
#: view:crm.helpdesk:0
msgid "Escalate"
msgstr "Eskalation"

#. module: crm_helpdesk
#: field:crm.helpdesk,write_date:0
msgid "Update Date"
msgstr "Datum Aktualisierung"

#. module: crm_helpdesk
#: view:crm.helpdesk:0
msgid "Query"
msgstr "Anfrage"

#. module: crm_helpdesk
#: view:crm.helpdesk.report:0
msgid "Salesman"
msgstr "Verkäufer"

#. module: crm_helpdesk
#: field:crm.helpdesk,ref2:0
msgid "Reference 2"
msgstr "Referenz 2"

#. module: crm_helpdesk
#: field:crm.helpdesk,categ_id:0
#: field:crm.helpdesk.report,categ_id:0
msgid "Category"
msgstr "Kategorie"

#. module: crm_helpdesk
#: view:crm.helpdesk.report:0
msgid "  Year  "
msgstr "  Jahr  "

#. module: crm_helpdesk
#: view:crm.helpdesk:0
msgid "Helpdesk Support"
msgstr "Kundendienst"

#. module: crm_helpdesk
#: field:crm.helpdesk,planned_cost:0
#: field:crm.helpdesk.report,planned_cost:0
msgid "Planned Costs"
msgstr "Gepl. Kosten"

#. module: crm_helpdesk
#: model:ir.module.module,description:crm_helpdesk.module_meta_information
msgid "Helpdesk Management"
msgstr "Management Kundendienst"

#. module: crm_helpdesk
#: view:crm.helpdesk:0
msgid "Search Helpdesk"
msgstr "Suche Kundendienst"

#. module: crm_helpdesk
#: selection:crm.helpdesk,state:0
#: selection:crm.helpdesk.report,state:0
msgid "Draft"
msgstr "Entwurf"

#. module: crm_helpdesk
#: selection:crm.helpdesk,priority:0
#: selection:crm.helpdesk.report,priority:0
msgid "Low"
msgstr "Gering"

#. module: crm_helpdesk
#: field:crm.helpdesk,date_closed:0
#: selection:crm.helpdesk,state:0
#: selection:crm.helpdesk.report,state:0
msgid "Closed"
msgstr "Beendet"

#. module: crm_helpdesk
#: view:crm.helpdesk:0
msgid "7 Days"
msgstr "7 Tage"

#. module: crm_helpdesk
#: view:crm.helpdesk:0
msgid "Communication & History"
msgstr "Kommunikation & Historie"

#. module: crm_helpdesk
#: selection:crm.helpdesk.report,month:0
msgid "August"
msgstr "August"

#. module: crm_helpdesk
#: selection:crm.helpdesk,priority:0
#: selection:crm.helpdesk.report,priority:0
msgid "Normal"
msgstr "Normal"

#. module: crm_helpdesk
#: view:crm.helpdesk:0
msgid "Global CC"
msgstr "Generelle EMail Kopie CC"

#. module: crm_helpdesk
#: selection:crm.helpdesk.report,month:0
msgid "June"
msgstr "Juni"

#. module: crm_helpdesk
#: field:crm.helpdesk,planned_revenue:0
msgid "Planned Revenue"
msgstr "Gepl. Umsatz"

#. module: crm_helpdesk
#: field:crm.helpdesk.report,user_id:0
msgid "User"
msgstr "Benutzer"

#. module: crm_helpdesk
#: field:crm.helpdesk,active:0
msgid "Active"
msgstr "Aktiv"

#. module: crm_helpdesk
#: model:ir.module.module,shortdesc:crm_helpdesk.module_meta_information
msgid "CRM Helpdesk"
msgstr "CRM Kundendienst"

#. module: crm_helpdesk
#: view:crm.helpdesk.report:0
msgid "Extended Filters..."
msgstr "Erweiterter Filter..."

#. module: crm_helpdesk
#: model:ir.actions.act_window,name:crm_helpdesk.crm_case_helpdesk_act111
msgid "Helpdesk Requests"
msgstr "Kundendienst Anfragen"

#. module: crm_helpdesk
#: view:crm.helpdesk.report:0
msgid "Search"
msgstr "Suchen"

#. module: crm_helpdesk
#: selection:crm.helpdesk.report,month:0
msgid "October"
msgstr "Oktober"

#. module: crm_helpdesk
#: selection:crm.helpdesk.report,month:0
msgid "January"
msgstr "Januar"

#. module: crm_helpdesk
#: help:crm.helpdesk,email_from:0
msgid "These people will receive email."
msgstr "Diese Personen erhalten EMail."

#. module: crm_helpdesk
#: view:crm.helpdesk:0
#: field:crm.helpdesk,date:0
msgid "Date"
msgstr "Datum"

#. module: crm_helpdesk
#: selection:crm.helpdesk.report,month:0
msgid "November"
msgstr "November"

#. module: crm_helpdesk
#: view:crm.helpdesk:0
msgid "History"
msgstr "Historie"

#. module: crm_helpdesk
#: view:crm.helpdesk:0
msgid "Attachments"
msgstr "Anhänge"

#. module: crm_helpdesk
#: view:crm.helpdesk:0
msgid "Misc"
msgstr "Diverse"

#. module: crm_helpdesk
#: view:crm.helpdesk:0
#: field:crm.helpdesk,state:0
#: view:crm.helpdesk.report:0
#: field:crm.helpdesk.report,state:0
msgid "State"
msgstr "Status"

#. module: crm_helpdesk
#: view:crm.helpdesk:0
msgid "General"
msgstr "Allgemein"

#. module: crm_helpdesk
#: view:crm.helpdesk:0
msgid "Send Reminder"
msgstr "Sende Erinnerung"

#. module: crm_helpdesk
#: help:crm.helpdesk,section_id:0
msgid ""
"Sales team to which Case belongs to.                                 Define "
"Responsible user and Email account for mail gateway."
msgstr ""
"Zugewiesenes Verkauf Team für Vorgang. Definiere verantwortl. Benutzer sowie "
"Konto für das Email Gateway."

#. module: crm_helpdesk
#: view:crm.helpdesk:0
msgid "Done"
msgstr "Erledigt"

#. module: crm_helpdesk
#: selection:crm.helpdesk.report,month:0
msgid "December"
msgstr "Dezember"

#. module: crm_helpdesk
#: view:crm.helpdesk:0
msgid "Cancel"
msgstr "Abbrechen"

#. module: crm_helpdesk
#: view:crm.helpdesk:0
msgid "Close"
msgstr "Beenden"

#. module: crm_helpdesk
#: view:crm.helpdesk:0
#: selection:crm.helpdesk,state:0
#: selection:crm.helpdesk.report,state:0
msgid "Open"
msgstr "Offen"

#. module: crm_helpdesk
#: view:crm.helpdesk:0
msgid "Helpdesk Support Tree"
msgstr "Kundendienst Liste"

#. module: crm_helpdesk
#: view:crm.helpdesk:0
msgid "Categorization"
msgstr "Kategorisierung"

#. module: crm_helpdesk
#: view:crm.helpdesk.report:0
#: model:ir.model,name:crm_helpdesk.model_crm_helpdesk
#: model:ir.ui.menu,name:crm_helpdesk.menu_config_helpdesk
msgid "Helpdesk"
msgstr "Kundendienst"

#. module: crm_helpdesk
#: view:crm.helpdesk:0
#: field:crm.helpdesk,user_id:0
msgid "Responsible"
msgstr "Verantwortlich"

#. module: crm_helpdesk
#: view:crm.helpdesk.report:0
msgid "Current"
msgstr "Aktuell"

#. module: crm_helpdesk
#: view:crm.helpdesk:0
msgid "Details"
msgstr "Details"

#. module: crm_helpdesk
#: view:crm.helpdesk:0
msgid "Reply"
msgstr "Antwort"

#. module: crm_helpdesk
#: field:crm.helpdesk,description:0
msgid "Description"
msgstr "Beschreibung"

#. module: crm_helpdesk
#: selection:crm.helpdesk.report,month:0
msgid "May"
msgstr "Mai"

#. module: crm_helpdesk
#: field:crm.helpdesk,probability:0
msgid "Probability (%)"
msgstr "Wahrscheinl. (%)"

#. module: crm_helpdesk
#: field:crm.helpdesk.report,email:0
msgid "# Emails"
msgstr "# EMails"

#. module: crm_helpdesk
#: model:ir.actions.act_window,help:crm_helpdesk.action_report_crm_helpdesk
msgid ""
"Have a general overview of all support requests by sorting them with "
"specific criteria such as the processing time, number of requests answered, "
"emails sent and costs."
msgstr ""
"Sie können schnell einen Überblick über die Effizienz Ihres "
"Kundenservicebereichs  bekommen, indem Sie mit speziellen "
"Filtereinstellungen und Gruppierungen Ihre Bearbeitungszeiten, bearbeitete "
"Fälle, versendete EMails und Bearbeitungskosten\r\n"
"auswerten."

#. module: crm_helpdesk
#: help:crm.helpdesk,canal_id:0
msgid ""
"The channels represent the different communication  modes available with the "
"customer."
msgstr ""
"Der Kanal repräsentiert unterschiedliche Möglichkeiten für die Kommunikation "
"mit Kunden. Bei jeder Verkaufschance können Sie hinterlegen durch welchen    "
"Kommunikationskanal die Verkaufschance entstanden ist."

#. module: crm_helpdesk
#: help:crm.helpdesk,state:0
msgid ""
"The state is set to 'Draft', when a case is created.                         "
"         \n"
"If the case is in progress the state is set to 'Open'.                       "
"           \n"
"When the case is over, the state is set to 'Done'.                           "
"       \n"
"If the case needs to be reviewed then the state is set to 'Pending'."
msgstr ""
"Durch die Erstellung eines neues Vorgangs ist der Status 'Entwurf'           "
"           \n"
"Wenn der Fall in Bearbeitung ist, wechselt der Status zu 'Offen'.            "
"              \n"
"Wenn der Fall abgeschlossen ist, wechselt der Status auf 'Beendet'.          "
"          \n"
"Wenn der Vorgang in Bearbeitung ist und geprüft werden soll,                 "
"   ist der Status 'Unerledigt' ."

#. module: crm_helpdesk
#: selection:crm.helpdesk.report,month:0
msgid "February"
msgstr "Februar"

#. module: crm_helpdesk
#: field:crm.helpdesk,name:0
msgid "Name"
msgstr "Bezeichnung"

#. module: crm_helpdesk
#: view:crm.helpdesk.report:0
msgid "Lost"
msgstr "Verloren"

#. module: crm_helpdesk
#: model:ir.ui.menu,name:crm_helpdesk.menu_help_support_main
msgid "Helpdesk and Support"
msgstr "Kundendienst"

#. module: crm_helpdesk
#: selection:crm.helpdesk.report,month:0
msgid "April"
msgstr "April"

#. module: crm_helpdesk
#: view:crm.helpdesk.report:0
msgid "My Case(s)"
msgstr "Meine Fälle"

#. module: crm_helpdesk
#: field:crm.helpdesk,id:0
msgid "ID"
msgstr "Kurz"

#. module: crm_helpdesk
#: model:ir.actions.act_window,help:crm_helpdesk.crm_helpdesk_categ_action
msgid ""
"Create and manage helpdesk categories to better manage and classify your "
"support requests."
msgstr ""
"Erstellen und verwalten Sie Kategorien für die Vorgänge im Kundendienst und "
"Kundensupport und ermöglichen Sie dadurch eine bessere Organisation bei der "
"Vorgangsbearbeitung."

#. module: crm_helpdesk
#: selection:crm.helpdesk,priority:0
#: selection:crm.helpdesk.report,priority:0
msgid "High"
msgstr "Hoch"

#. module: crm_helpdesk
#: view:crm.helpdesk:0
#: field:crm.helpdesk,section_id:0
#: view:crm.helpdesk.report:0
msgid "Sales Team"
msgstr "Verkauf Team"

#. module: crm_helpdesk
#: field:crm.helpdesk,date_action_last:0
msgid "Last Action"
msgstr "Letzte Aktion"

#. module: crm_helpdesk
#: model:ir.actions.act_window,help:crm_helpdesk.crm_case_helpdesk_act111
msgid ""
"Helpdesk and Support allow you to track your interventions. Select a "
"customer, add notes and categorize interventions with partners if necessary. "
"You can also assign a priority level. Use the OpenERP Issues system to "
"manage your support activities. Issues can be connected to the email "
"gateway: new emails may create issues, each of them automatically gets the "
"history of the conversation with the customer."
msgstr ""
"Die Anwendung Kundendienst und Kundensupport ermöglicht Ihnen eine "
"Rückverfolgung Ihrer Aktivitäten dieser Unternehmensbereiche. Wählen Sie "
"einen Kunden, und erfassen Sie gegebenenfalls wichtige Hinweise und "
"Bemerkungen zum Vorgang. Ausserdem können Sie eine Priorität bei der "
"Vorgangsbearbeitung vergeben. Verwenden Sie die Anwendung zur Erfassung und "
"Verwaltung von Problemvorgängen für Ihren Kundensupport. Die Vorgänge können "
"automatisch über das Email Gateway übernommen werden. Neue Emaileingänge "
"erstellen dabei automatisch neue Vorgänge oder werden zur Historie eines "
"laufenden Vorgangs hinzugefügt, um eine lückenlose Vorgangsbearbeitung "
"sicherzustellen."

#. module: crm_helpdesk
#: view:crm.helpdesk.report:0
#: field:crm.helpdesk.report,name:0
msgid "Year"
msgstr "Jahr"

#. module: crm_helpdesk
#: field:crm.helpdesk,duration:0
msgid "Duration"
msgstr "Dauer"
