39 lines
1.9 KiB
XML
39 lines
1.9 KiB
XML
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<?xml version="1.0" encoding="utf-8"?>
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<openerp>
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<data noupdate="1">
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<menuitem id="menu_aftersale" name="After-Sale Services" parent="crm.menu_crm"/>
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######################## Help Desk (menu) ###########################
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<record model="ir.actions.act_window" id="crm_case_helpdesk_act111">
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<field name="name">All Helpdesk Requests</field>
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<field name="res_model">crm.case</field>
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<field name="view_mode">tree,calendar,form</field>
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<field name="view_id" ref="crm_case_tree_view_helpdesk"/>
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<field name="domain" eval="'[(\'section_id\',\'=\','+str(ref('section_support_help'))+')]'"/>
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<field name="context" eval="{'default_state':'open'}"/>
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<field name="search_view_id" ref="crm.view_crm_case_filter"/>
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</record>
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<record model="ir.actions.act_window.view" id="action_crm_sec_tree_view_act111">
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<field name="sequence" eval="1"/>
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<field name="view_mode">tree</field>
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<field name="view_id" ref="crm_case_tree_view_helpdesk"/>
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<field name="act_window_id" ref="crm_case_helpdesk_act111"/>
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</record>
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<record model="ir.actions.act_window.view" id="action_crm_sec_calendar_view_act111">
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<field name="sequence" eval="2"/>
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<field name="view_mode">calendar</field>
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<field name="view_id" ref="crm_case_helpdesk_calendar_view"/>
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<field name="act_window_id" ref="crm_case_helpdesk_act111"/>
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</record>
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<record model="ir.actions.act_window.view" id="action_crm_sec_form_view_act111">
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<field name="sequence" eval="3"/>
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<field name="view_mode">form</field>
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<field name="view_id" ref="crm_case_form_view_helpdesk"/>
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<field name="act_window_id" ref="crm_case_helpdesk_act111"/>
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</record>
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<menuitem name="Helpdesk and Support" id="menu_help_support_main" parent="menu_aftersale" action="crm_case_helpdesk_act111"/>
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</data>
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</openerp>
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