odoo/addons/crm_claim/crm_claim_data.xml

<?xml version="1.0"?>
<openerp>
    <data noupdate="1">

        <!--
        Claims Categories
        -->
        
        <record model="crm.case.categ" id="categ_claim1">
            <field name="name">Factual Claims</field>
            <field name="section_id" ref="crm.section_sales_department"/>
            <field name="object_id" search="[('model','=','crm.claim')]" model="ir.model"/> 
        </record>
        
        <record model="crm.case.categ" id="categ_claim2">
            <field name="name">Value Claims</field>
            <field name="section_id" ref="crm.section_sales_department"/>
            <field name="object_id" search="[('model','=','crm.claim')]" model="ir.model"/> 
        </record>
        
        <record model="crm.case.categ" id="categ_claim3">
            <field name="name">Policy Claims</field>
            <field name="section_id" ref="crm.section_sales_department"/>
            <field name="object_id" search="[('model','=','crm.claim')]" model="ir.model"/> 
        </record>
    
        <!--
        Case Category2
        -->
        
        <record model="crm.case.resource.type" id="type_claim1">
            <field name="name">Corrective</field>
            <field name="section_id" ref="crm.section_sales_department"/>
        </record>    
        
        <record model="crm.case.resource.type" id="type_claim2">
            <field name="name">Preventive</field>
            <field name="section_id" ref="crm.section_sales_department"/>
        </record>
    
        <!--
        Case Stage
        -->
        
        <record model="crm.case.stage" id="stage_claim1">
            <field name="name">Accepted as Claim</field>
            <field name="section_id" ref="crm.section_sales_department"/>
            <field name="object_id" search="[('model','=','crm.claim')]" model="ir.model"/> 
        </record>    
        
        <record model="crm.case.stage" id="stage_claim2">
            <field name="name">Fixed</field>
            <field name="section_id" ref="crm.section_sales_department"/>
            <field name="object_id" search="[('model','=','crm.claim')]" model="ir.model"/> 
        </record>
            
        <record model="crm.case.stage" id="stage_claim3">
            <field name="name">Won't fix</field>
            <field name="section_id" ref="crm.section_sales_department"/>
            <field name="object_id" search="[('model','=','crm.claim')]" model="ir.model"/> 
        </record>    
        
        <record model="crm.case.stage" id="stage_claim4">
            <field name="name">Invalid</field>
            <field name="section_id" ref="crm.section_sales_department"/>
            <field name="object_id" search="[('model','=','crm.claim')]" model="ir.model"/> 
        </record>    
        
        <record model="crm.case.stage" id="stage_claim5">
            <field name="name">Awaiting Response</field>
            <field name="section_id" ref="crm.section_sales_department"/>
            <field name="object_id" search="[('model','=','crm.claim')]" model="ir.model"/> 
        </record>

        <record model="crm.case.section" id="crm.section_sales_department">
            <field name="name">Sales Department</field>
            <field name="code">Sales</field>
            <field name="stage_ids" eval="[(4, ref('stage_claim1')), (4, ref('stage_claim2')), (4, ref('stage_claim3')), (4, ref('stage_claim4')), (4, ref('stage_claim5'))]"/>
        </record>
    </data>
</openerp>