2013-01-16 13:43:48 +00:00
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# -*- coding: utf-8 -*-
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##############################################################################
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#
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# OpenERP, Open Source Management Solution
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# Copyright (C) 2004-2010 Tiny SPRL (<http://tiny.be>).
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#
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# This program is free software: you can redistribute it and/or modify
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# it under the terms of the GNU Affero General Public License as
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# published by the Free Software Foundation, either version 3 of the
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# License, or (at your option) any later version.
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#
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# This program is distributed in the hope that it will be useful,
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# but WITHOUT ANY WARRANTY; without even the implied warranty of
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# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
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# GNU Affero General Public License for more details.
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#
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# You should have received a copy of the GNU Affero General Public License
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# along with this program. If not, see <http://www.gnu.org/licenses/>.
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#
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##############################################################################
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2013-01-29 15:05:56 +00:00
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2013-02-05 13:47:11 +00:00
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import openerp
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2013-02-01 09:55:46 +00:00
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import openerp.addons.web_im.im as im
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import json
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2013-02-04 16:37:20 +00:00
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import random
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2013-02-05 13:47:11 +00:00
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import jinja2
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2013-02-01 09:55:46 +00:00
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from osv import osv, fields
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2013-02-05 13:47:11 +00:00
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env = jinja2.Environment(
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loader=jinja2.PackageLoader('openerp.addons.live_support', "."),
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autoescape=False
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)
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env.filters["json"] = json.dumps
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class ImportController(openerp.addons.web.http.Controller):
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_cp_path = '/live_support'
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@openerp.addons.web.http.httprequest
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def loader(self, req, **kwargs):
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db = kwargs["db"]
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channel = int(kwargs["channel"])
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req.session._db = db
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req.session._uid = None
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req.session._login = "anonymous"
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req.session._password = "anonymous"
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info = req.session.model('live_support.channel').get_info_for_chat_src()
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info["db"] = db
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info["channel"] = channel
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return env.get_template("loader.js").render(info)
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2013-02-01 09:55:46 +00:00
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class live_support_channel(osv.osv):
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_name = 'live_support.channel'
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_columns = {
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'name': fields.char(string="Name", size=200, required=True),
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2013-02-04 15:36:12 +00:00
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'user_ids': fields.many2many('im.user', 'live_support_channel_im_user', 'channel_id', 'user_id', string="Users"),
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}
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2013-02-04 16:37:20 +00:00
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def get_available_user(self, cr, uid, channel_id, context=None):
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channel = self.browse(cr, uid, channel_id, context=context)
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users = []
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for user in channel.user_ids:
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if user.im_status:
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users.append(user)
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if len(users) == 0:
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return False
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return random.choice(users).id
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2013-02-05 13:47:11 +00:00
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def get_info_for_chat_src(self, cr, uid, context=None):
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url = self.pool.get('ir.config_parameter').get_param(cr, openerp.SUPERUSER_ID, 'web.base.url')
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return {"url": url}
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2013-02-04 15:36:12 +00:00
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class im_user(osv.osv):
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_inherit = 'im.user'
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_columns = {
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'support_channel_ids': fields.many2many('live_support.channel', 'live_support_channel_im_user', 'user_id', 'channel_id', string="Support Channels"),
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2013-02-01 09:55:46 +00:00
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}
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