odoo/addons/live_support/live_support_view.xml

<?xml version="1.0"?>
<openerp>
    <data>
        <menuitem id="live_support" name="Live Chat" parent="mail.mail_feeds_main" groups="group_live_support"/>

        <record model="ir.actions.act_window" id="action_support_channels">
            <field name="name">Live Chat Channels</field>
            <field name="res_model">live_support.channel</field>
            <field name="view_mode">kanban,form</field>
            <field name="help" type="html">
              <p class="oe_view_nocontent_create">
                Click to define a new live chat channel.
              </p><p>
                You can create channels for each website on which you want
                to integrate the live chat widget, allowing you website
                visitors to talk in real time with your operators.
              </p>
            </field>
        </record>
        <menuitem name="Channels" parent="live_support" id="support_channels" action="action_support_channels" groups="group_live_support"/>


        <record model="ir.ui.view" id="support_channel_kanban">
            <field name="name">support_channel.kanban</field>
            <field name="model">live_support.channel</field>
            <field name="arch" type="xml">
                <kanban>
                    <field name="name"/>
                    <field name="web_page"/>
                    <field name="are_you_inside"/>
                    <field name="user_ids"/>
                    <templates>
                        <t t-name="kanban-box">
                            <div class="oe_group_details">
                                <h4><a type="open"><field name="name"/></a></h4>
                                <a t-att-href="record.web_page.raw_value">Test it</a>
                                <div class="oe_kanban_footer_left">
                                    <span>
                                        <span class="oe_e">+</span> <t t-esc="(record.user_ids.raw_value || []).length"/>
                                    </span>
                                </div>
                                <div class="oe_group_button">
                                    <button t-if="record.are_you_inside.raw_value" name="quit" type="object" class="oe_group_join">Quit</button>
                                    <button t-if="! record.are_you_inside.raw_value" name="join" type="object">Join</button>
                                </div>
                            </div>
                        </t>
                    </templates>
                </kanban>
            </field>
        </record>


        <record id="support_channel_form" model="ir.ui.view">
            <field name="name">support_channel.form</field>
            <field name="model">live_support.channel</field>
            <field name="arch" type="xml">
                <form string="Support Channels" version="7.0">
                <sheet>
                    <h1>
                        <field name="name"/>
                    </h1>
                    <div style="margin-bottom: 12px">
                        <button type="object" name="join" string="Join" attrs='{"invisible": [["are_you_inside", "=", True]]}'/>
                        <button type="object" name="quit" string="Quit" attrs='{"invisible": [["are_you_inside", "=", False]]}'/>
                    </div>
                    <field name="are_you_inside" invisible="1"/>
                    <label for="user_ids" colspan="2"/>
                    <field name="user_ids" readonly="1" nolabel="1" colspan="2" widget="many2many_kanban">
                        <kanban>
                            <field name="name"/>
                            <templates>
                                <t t-name="kanban-box">
                                    <div>
                                        <div class="oe_group_details" style="min-height: 40px">
                                            <img t-att-src="kanban_image('im.user', 'image', record.id.value)"
                                                class="oe_avatar oe_kanban_avatar_smallbox" style="float:left; margin-right: 10px;"/>
                                            <h4><field name="name"/></h4>
                                        </div>
                                    </div>
                                </t>
                            </templates>
                        </kanban>
                    </field>
                    <label for="web_page" colspan="2"/>
                    <field name="web_page" readonly="1" nolabel="1" colspan="2"/>
                    <label for="script" colspan="2"/>
                    <field name="script" readonly="1" nolabel="1" colspan="2"/>

                    <group col="4">
                        <field name="button_text"/>
                        <field name="input_placeholder"/>
                        <field name="default_message"/>
                    </group>
                </sheet>
                </form>
            </field>
        </record>


    </data>
</openerp>