crm : add a check condition on a crm rule: maximum number of communication history
bzr revid: mra@tinyerp.com-20090319120549-08it6wp9fcxwgcxt
This commit is contained in:
mra (Open ERP)
parent
914f2d6044
commit
2935a5e0cf
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@ -240,6 +240,7 @@ class crm_case_rule(osv.osv):
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'trg_priority_from': fields.selection([('','')] + AVAILABLE_PRIORITIES, 'Minimum Priority'),
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'trg_priority_to': fields.selection([('','')] + AVAILABLE_PRIORITIES, 'Maximim Priority'),
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'trg_max_history': fields.integer('Maximum Communication History'),
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'act_method': fields.char('Call Object Method', size=64),
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'act_state': fields.selection([('','')]+AVAILABLE_STATES, 'Set state to', size=16),
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@ -418,6 +419,7 @@ class crm_case(osv.osv):
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ok = ok and (not action.trg_categ_id or action.trg_categ_id.id==case.categ_id.id)
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ok = ok and (not action.trg_user_id.id or action.trg_user_id.id==case.user_id.id)
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ok = ok and (not action.trg_partner_id.id or action.trg_partner_id.id==case.partner_id.id)
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ok = ok and (not action.trg_max_history or action.trg_max_history<=(len(case.history_line)+1))
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ok = ok and (
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not action.trg_partner_categ_id.id or
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(
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@ -793,6 +795,14 @@ class crm_case_history(osv.osv):
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_description = "Case history"
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_order = "id desc"
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_inherits = {'crm.case.log':"log_id"}
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def create(self, cr, user, vals, context=None):
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if vals.has_key('case_id') and vals['case_id']:
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case_obj = self.pool.get('crm.case')
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cases = case_obj.browse(cr, user, [vals['case_id']])
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case_obj._action(cr, user, cases, '')
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return super(crm_case_history, self).create(cr, user, vals, context)
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def _note_get(self, cursor, user, ids, name, arg, context=None):
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res = {}
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for hist in self.browse(cursor, user, ids, context or {}):
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@ -20,7 +20,7 @@
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</field>
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</record>
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<!-- Case Sections -->
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<!-- Case Sections -->
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<record id="crm_case_section_view_form" model="ir.ui.view">
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<field name="name">crm.case.section.form</field>
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<field name="model">crm.case.section</field>
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@ -100,7 +100,7 @@
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</tree>
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</field>
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</record>
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<record id="crm_case_categ-act" model="ir.actions.act_window">
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<field name="name">Categories</field>
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<field name="res_model">crm.case.categ</field>
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@ -108,7 +108,7 @@
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<field name="view_id" ref="crm_case_categ_tree-view"/>
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</record>
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<menuitem action="crm_case_categ-act" id="menu_crm_case_categ-act" parent="crm.next_id_51"/>
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<!-- Case rules -->
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<record id="crm_case_rule-view" model="ir.ui.view">
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<field name="name">crm.case.rule.form</field>
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@ -123,7 +123,7 @@
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<separator colspan="4" string="Conditions on States"/>
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<field name="trg_state_from" select="2"/>
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<field name="trg_state_to" select="2"/>
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<separator colspan="4" string="Conditions on Case Fields"/>
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<field name="trg_section_id" select="1"/>
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<field name="trg_categ_id"/>
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@ -141,6 +141,8 @@
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<field name="trg_date_range" nolabel="1"/>
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<field name="trg_date_range_type" nolabel="1"/>
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</group>
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<separator colspan="4" string="Condition on Communication History"/>
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<field name="trg_max_history"/>
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<separator colspan="4" string="Note"/>
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<label align="0.0" string="The rule use a AND operator. The case must match all non empty fields so that the rule execute the action described in the 'Actions' tab." colspan="4"/>
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</page>
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@ -200,8 +202,8 @@
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<field name="view_id" ref="crm_case_rule_tree-view"/>
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</record>
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<menuitem action="crm_case_rule-act" id="menu_crm_case_rule-act" parent="crm.next_id_51"/>
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<!-- Cases -->
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<record id="crm_case_log_tree-view" model="ir.ui.view">
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<field name="name">crm.case.log.tree</field>
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@ -218,8 +220,8 @@
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</tree>
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</field>
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</record>
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<record id="crm_case_history_tree-view" model="ir.ui.view">
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<field name="name">crm.case.history.tree</field>
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<field name="model">crm.case.history</field>
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@ -234,7 +236,7 @@
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</tree>
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</field>
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</record>
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<record id="crm_case_calendar-view" model="ir.ui.view">
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<field name="name">crm.case.calendar</field>
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<field name="model">crm.case</field>
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@ -247,8 +249,8 @@
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</calendar>
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</field>
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</record>
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<record id="crm_case_tree-view" model="ir.ui.view">
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<field name="name">crm.case.tree</field>
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<field name="model">crm.case</field>
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@ -268,7 +270,7 @@
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</tree>
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</field>
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</record>
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<record id="crm_case-view" model="ir.ui.view">
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<field name="name">crm.case.form</field>
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<field name="model">crm.case</field>
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@ -292,7 +294,7 @@
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<field name="user_id" select="1"/>
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<button name="remind_user" states="open,pending" string="Send Reminder" type="object"/>
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</group>
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<separator colspan="4"/>
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<field colspan="2" mode="tree,form" name="history_line" nolabel="1">
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<form string="Communication history">
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@ -315,7 +317,7 @@
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<button name="case_log_reply" states="open" string="Send Partner & Historize" type="object"/>
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<button name="case_log" states="open" string="Historize" type="object"/>
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</group>
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<separator colspan="4"/>
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<group col="8" colspan="4">
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<field name="state" select="1"/>
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@ -362,7 +364,7 @@
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</form>
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</field>
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</record>
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<record id="crm_case_categ0-act" model="ir.actions.act_window">
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<field name="name">All Cases</field>
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<field name="res_model">crm.case</field>
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@ -370,7 +372,7 @@
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<field name="view_id" ref="crm_case_tree-view"/>
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</record>
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<menuitem action="crm_case_categ0-act" id="menu_crm_case_categ0-act" parent="crm.next_id_52"/>
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<record id="crm_case_categ0-act_open" model="ir.actions.act_window">
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<field name="name">Open Cases</field>
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<field name="res_model">crm.case</field>
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@ -378,8 +380,8 @@
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<field name="domain">[('state','<>','done'),('state','<>','cancel'),('state','<>','pending')]</field>
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</record>
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<menuitem action="crm_case_categ0-act_open" id="menu_crm_case_categ0-act_open" parent="crm.menu_crm_case_categ0-act"/>
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<record id="crm_case_categ0-act_my" model="ir.actions.act_window">
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<field name="name">My cases</field>
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<field name="res_model">crm.case</field>
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@ -396,10 +398,10 @@
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<field name="domain">[('user_id','=',uid),('state','<>','done'),('state','<>','cancel'),('state','<>','pending')]</field>
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</record>
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<menuitem action="crm_case_categ0-act_my_open" id="menu_crm_case_categ0-act_my_open" parent="crm.menu_crm_case_categ0-act_my"/>
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<record id="crm_case_section_open_act" model="ir.actions.act_window">
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<field name="name">crm.case.section.open</field>
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<field name="res_model">crm.case</field>
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@ -414,8 +416,8 @@
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<field eval="'ir.actions.act_window,%d'%crm_case_section_open_act" name="value"/>
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<field eval="True" name="object"/>
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</record>
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<record id="crm_case_history-view" model="ir.ui.view">
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<field name="name">crm.case.history.form</field>
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<field name="model">crm.case.history</field>
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@ -450,7 +452,7 @@
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<field name="domain">[('user_id','=',uid)]</field>
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</record>
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<menuitem action="crm_case_history_my-act" id="menu_crm_case_history_my-act" parent="crm.menu_crm_case_history-act_main"/>
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<record id="crm_segmentation_line_tree-view" model="ir.ui.view">
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<field name="name">crm.segmentation.line.tree</field>
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<field name="model">crm.segmentation.line</field>
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@ -465,7 +467,7 @@
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</tree>
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</field>
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</record>
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<record id="crm_segmentation_line-view" model="ir.ui.view">
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<field name="name">crm.segmentation.line.form</field>
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<field name="model">crm.segmentation.line</field>
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@ -483,7 +485,7 @@
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</form>
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</field>
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</record>
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<record id="crm_segmentation-view" model="ir.ui.view">
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<field name="name">crm.segmentation.form</field>
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<field name="model">crm.segmentation</field>
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@ -532,14 +534,14 @@
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</tree>
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</field>
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</record>
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<record id="crm_segmentation-act" model="ir.actions.act_window">
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<field name="name">Segmentations</field>
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<field name="res_model">crm.segmentation</field>
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<field name="view_type">form</field>
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<field name="view_id" ref="crm_segmentation-view"/>
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</record>
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<record id="crm_segmentation_tree-act" model="ir.actions.act_window">
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<field name="name">Segmentations</field>
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<field name="res_model">crm.segmentation</field>
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@ -547,17 +549,17 @@
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<field name="view_mode">tree,form</field>
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</record>
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<menuitem id="next_id_53" name="Segmentations" parent="crm.menu_crm_configuration"/><menuitem action="crm_segmentation_tree-act" id="menu_crm_segmentation-act" parent="next_id_53"/>
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<act_window domain="[('section_id', '=', active_id),('state','<>','done'),('state','<>','cancel'),('state','<>','pending')]" id="act_crm_case_section_crm_case_opened" name="Open cases" res_model="crm.case" src_model="crm.case.section" view_mode="tree,form,calendar" view_type="form"/>
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<act_window domain="[('categ_id', '=', active_id),('state','<>','done'),('state','<>','cancel'),('state','<>','pending')]" id="act_crm_case_categ_crm_case_opened" name="Open cases" res_model="crm.case" src_model="crm.case.categ" view_mode="tree,form,calendar" view_type="form"/>
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<act_window domain="[('partner_id', '=', active_id),('state','<>','done'),('state','<>','cancel'),('state','<>','pending')]" id="act_res_partner_2_crm_case_opened" name="Open cases" res_model="crm.case" src_model="res.partner" view_mode="tree,form,calendar" view_type="form"/>
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<act_window domain="[('canal_id', '=', active_id),('state','<>','done'),('state','<>','cancel'),('state','<>','pending')]" id="act_res_partner_canal_2_crm_case_opened" name="Open cases" res_model="crm.case" src_model="res.partner.canal" view_mode="tree,form,calendar" view_type="form"/>
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<act_window domain="[('user_id', '=', active_id),('state','<>','done'),('state','<>','cancel'),('state','<>','pending')]" id="act_res_users_2_crm_case_opened" name="Open cases" res_model="crm.case" src_model="res.users" view_mode="tree,form,calendar" view_type="form"/>
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</data>
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</openerp>
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