From 4b8b2e8dfe3147beb5ab7c333269c2874eda5267 Mon Sep 17 00:00:00 2001
From: =?UTF-8?q?J=C3=A9rome=20Maes?= <jem@openerp.com>
Date: Fri, 26 Sep 2014 11:43:12 +0200
Subject: [PATCH] [ADD] im_odoo_support : add the module for the live odoo
 support from all instances. This sets the bus and im_chat module auto
 installable.

---
 addons/im_odoo_support/__init__.py            |   0
 addons/im_odoo_support/__openerp__.py         |  27 ++++
 .../static/img/odoo_o_small.png               | Bin 0 -> 4433 bytes
 .../static/src/js/im_odoo_support.js          | 134 ++++++++++++++++++
 .../static/src/xml/im_odoo_support.xml        |  11 ++
 .../im_odoo_support/views/im_odoo_support.xml |  20 +++
 6 files changed, 192 insertions(+)
 create mode 100644 addons/im_odoo_support/__init__.py
 create mode 100644 addons/im_odoo_support/__openerp__.py
 create mode 100644 addons/im_odoo_support/static/img/odoo_o_small.png
 create mode 100644 addons/im_odoo_support/static/src/js/im_odoo_support.js
 create mode 100644 addons/im_odoo_support/static/src/xml/im_odoo_support.xml
 create mode 100644 addons/im_odoo_support/views/im_odoo_support.xml

diff --git a/addons/im_odoo_support/__init__.py b/addons/im_odoo_support/__init__.py
new file mode 100644
index 00000000000..e69de29bb2d
diff --git a/addons/im_odoo_support/__openerp__.py b/addons/im_odoo_support/__openerp__.py
new file mode 100644
index 00000000000..2e90ddc7d87
--- /dev/null
+++ b/addons/im_odoo_support/__openerp__.py
@@ -0,0 +1,27 @@
+{
+    'name' : 'Odoo Live Support',
+    'author': 'OpenERP SA',
+    'version': '1.0',
+    'summary': 'Chat with the Odoo collaborators',
+    'category': 'Tools',
+    'complexity': 'medium',
+    'website': 'https://www.odoo.com/',
+    'description':
+        """
+Odoo Live Support
+=================
+
+Ask your functionnal question directly to the Odoo Operators with the livechat support.
+
+        """,
+    'data': [
+        "views/im_odoo_support.xml"
+    ],
+    'depends' : ["web", "im_chat"],
+    'qweb': [
+        'static/src/xml/im_odoo_support.xml'
+    ],
+    'installable': True,
+    'auto_install': True,
+    'application': True,
+}
diff --git a/addons/im_odoo_support/static/img/odoo_o_small.png b/addons/im_odoo_support/static/img/odoo_o_small.png
new file mode 100644
index 0000000000000000000000000000000000000000..6973242afa6d1cee00304f33e97ffd082c79883a
GIT binary patch
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diff --git a/addons/im_odoo_support/static/src/js/im_odoo_support.js b/addons/im_odoo_support/static/src/js/im_odoo_support.js
new file mode 100644
index 00000000000..1a6cf4b51e8
--- /dev/null
+++ b/addons/im_odoo_support/static/src/js/im_odoo_support.js
@@ -0,0 +1,134 @@
+(function(){
+
+    "use strict";
+
+    var _t = openerp._t;
+    openerp.im_odoo_support = {};
+    var COOKIE_NAME = 'livechat_conversation';
+    var SERVICE_URL = 'https://services.odoo.com/';
+
+    openerp.im_odoo_support.OdooSupport = openerp.Widget.extend({
+        init: function(login, uuid, params, options){
+            var self = this;
+            this._super();
+            this.login = login;
+            this.uuid = uuid;
+
+            this.options = _.extend(options || {}, {'defaultUsername' : login});
+            this.params = _.extend(params || {}, {'database_uuid' : uuid});
+
+            this.assets_loaded = false;
+            this.session = false;
+            // bind event
+            $(window).on("odoo_support_ready_to_bind", this, _.bind(this.bind_actions, this));
+        },
+        bind_actions: function(event, button){
+            if(button === 'usermenu'){
+                openerp.client.$('.oe_user_menu_placeholder .odoo_support_contact').on('click', this, _.bind(this.click_action, this));
+                // check auto start if cookie
+                var session = openerp.get_cookie(COOKIE_NAME);
+                if(session){
+                    this.start_support();
+                }
+            }
+            if(button === 'im_contact'){
+                if(openerp.im_chat && openerp.im_chat.single){
+                    openerp.im_chat.single.$('.odoo_support_contact').on('click',this, _.bind(this.click_action, this));
+                }
+            }
+        },
+        click_action: function(){
+            var session = openerp.get_cookie(COOKIE_NAME);
+            if(!session){
+                this.start_support();
+            }
+        },
+        start_support: function(){
+            var self = this;
+            if(!this.assets_loaded){
+                this.load_assets().then(function(){
+                    try{
+                        odoo_support.im_livechat.support = new odoo_support.im_livechat.LiveSupport(self.options, self.params);
+                        // bind event change status
+                        odoo_support.im_livechat.support.on('im_odoo_support_status', this, function(is_online){
+                            if(openerp.im_chat && openerp.im_chat.single){
+                                openerp.im_chat.single.support_user.$(".oe_im_user_online").toggle(is_online);
+                            }
+                        });
+                    }catch(e){
+                        self.error_on_start(e);
+                    }
+                }).fail(function(e){
+                   self.error_on_start(e);
+                });
+            }else{
+                odoo_support.im_livechat.support.start();
+            }
+        },
+        error_on_start: function(e){
+            self.assets_loaded = false;
+            openerp.client.do_warn(_t("Error"), _t("The connection with the Odoo Support Server failed. Please retry in a few minutes, or send an email to support@odoo.com ."));
+        },
+        load_assets: function(){
+            var self = this;
+            var add_asset = function(file_url, type) {
+                var def = $.Deferred();
+                if(type === 'js'){
+                    $.getScript( file_url, function( data, textStatus, jqxhr ) {
+                        def.resolve();
+                    }).fail(function(){
+                        def.reject();
+                    });
+                    return def;
+                }else{
+                    $('<link rel="stylesheet" href="' + file_url + '"></link>').appendTo($("head")).ready(function() {
+                        def.resolve();
+                    });
+                    return def;
+                }
+            };
+            var defs = [];
+            defs.push(add_asset(SERVICE_URL+"odoo-livechat/assets/js", 'js'));
+            defs.push(add_asset(SERVICE_URL+"odoo-livechat/assets/css", 'css'));
+            return $.when.apply($, defs).then(function(res){
+                self.assets_loaded = true;
+                return res;
+            }, function(){
+                self.error_on_start();
+            });
+        },
+    });
+
+    // display support contact button (in chat user list, if installed) and in dropdown user menu.
+    if(openerp.im_chat){
+        openerp.im_chat.InstantMessaging.include({
+            start: function(){
+                this._super.apply(this, arguments);
+                var user = {
+                    "id" : -1,
+                    "name": _t('Odoo Support'),
+                    "im_status": 'online',
+                    "image_url": "/im_odoo_support/static/img/odoo_o_small.png"
+                };
+                var widget = new openerp.im_chat.UserWidget(self, user);
+                widget.prependTo(self.$(".oe_im_users"));
+                widget.$el.addClass('odoo_support_contact');
+                this.support_user = widget;
+
+                $(window).trigger('odoo_support_ready_to_bind','im_contact');
+            },
+            search_users_status: function(e){
+                var self = this;
+                this._super.apply(this, arguments).then(function(res){
+                    if(self.$('.oe_im_searchbox').val().length === 0 || _t("Odoo Support").toLowerCase().indexOf(self.$('.oe_im_searchbox').val().toLowerCase()) != -1){
+                        self.support_user.$el.show();
+                    }else{
+                        self.support_user.$el.hide();
+                    }
+                    return res;
+                });
+            }
+        });
+    }
+
+})();
diff --git a/addons/im_odoo_support/static/src/xml/im_odoo_support.xml b/addons/im_odoo_support/static/src/xml/im_odoo_support.xml
new file mode 100644
index 00000000000..f7154797c37
--- /dev/null
+++ b/addons/im_odoo_support/static/src/xml/im_odoo_support.xml
@@ -0,0 +1,11 @@
+<?xml version="1.0" encoding="UTF-8"?>
+
+<templates xml:space="preserve">
+    <t t-extend="UserMenu">
+        <t t-jquery=".dropdown-menu li:eq(3)" t-operation="after">
+            <li class="odoo_support_contact">
+                <a data-menu="odoo_support" href="#">Odoo Support</a>
+            </li>
+        </t>
+    </t>
+</templates>
diff --git a/addons/im_odoo_support/views/im_odoo_support.xml b/addons/im_odoo_support/views/im_odoo_support.xml
new file mode 100644
index 00000000000..e8e5ecf77f4
--- /dev/null
+++ b/addons/im_odoo_support/views/im_odoo_support.xml
@@ -0,0 +1,20 @@
+<?xml version="1.0" encoding="utf-8"?>
+<openerp>
+    <data>
+
+        <template id="assets_backend" name="im_odoo_support assets" inherit_id="web.assets_backend">
+            <xpath expr="." position="inside">
+               <script type="text/javascript" src="/im_odoo_support/static/src/js/im_odoo_support.js"></script>
+                <script type="text/javascript">
+                    (function() {
+                        openerp.im_odoo_support.support = new openerp.im_odoo_support.OdooSupport(
+                            "<t t-esc="request.session.login"/>",
+                            "<t t-esc="request.registry['ir.config_parameter'].get_param(request.cr, request.uid, 'database.uuid')"/>"
+                        );
+                    })();
+                </script>
+            </xpath>
+        </template>
+
+    </data>
+</openerp>