[IMP] Refactored the im and im_livechat modules to allow group chat

bzr revid: nicolas.vanhoren@openerp.com-20130902135948-73yfrc062yobavjp
This commit is contained in:
niv-openerp 2013-09-02 15:59:48 +02:00
commit c20b5a8fcc
11 changed files with 177 additions and 137 deletions

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@ -140,14 +140,17 @@ class im_message(osv.osv):
_order = "date desc" _order = "date desc"
_columns = { _columns = {
'message': fields.char(string="Message", size=200, required=True), 'message': fields.text(string="Message", required=True),
'from_id': fields.many2one("im.user", "From", required= True, ondelete='cascade'), 'from_id': fields.many2one("im.user", "From", required= True, ondelete='cascade'),
'to_id': fields.many2one("im.user", "To", required=True, select=True, ondelete='cascade'), 'session_id': fields.many2one("im.session", "Session", required=True, select=True, ondelete='cascade'),
'to_id': fields.many2many("im.user", "im_message_users", 'message_id', 'user_id', 'To'),
'date': fields.datetime("Date", required=True, select=True), 'date': fields.datetime("Date", required=True, select=True),
'technical': fields.boolean("Technical Message"),
} }
_defaults = { _defaults = {
'date': lambda *args: datetime.datetime.now().strftime(DEFAULT_SERVER_DATETIME_FORMAT), 'date': lambda *args: datetime.datetime.now().strftime(DEFAULT_SERVER_DATETIME_FORMAT),
'technical': False,
} }
def get_messages(self, cr, uid, last=None, users_watch=None, uuid=None, context=None): def get_messages(self, cr, uid, last=None, users_watch=None, uuid=None, context=None):
@ -165,8 +168,8 @@ class im_message(osv.osv):
last = c_user.im_last_received or -1 last = c_user.im_last_received or -1
# how fun it is to always need to reorder results from read # how fun it is to always need to reorder results from read
mess_ids = self.search(cr, openerp.SUPERUSER_ID, [['id', '>', last], ['to_id', '=', my_id]], order="id", context=context) mess_ids = self.search(cr, openerp.SUPERUSER_ID, ["&", ['id', '>', last], "|", ['from_id', '=', my_id], ['to_id', 'in', [my_id]]], order="id", context=context)
mess = self.read(cr, openerp.SUPERUSER_ID, mess_ids, ["id", "message", "from_id", "date"], context=context) mess = self.read(cr, openerp.SUPERUSER_ID, mess_ids, ["id", "message", "from_id", "session_id", "date"], context=context)
index = {} index = {}
for i in xrange(len(mess)): for i in xrange(len(mess)):
index[mess[i]["id"]] = mess[i] index[mess[i]["id"]] = mess[i]
@ -179,13 +182,46 @@ class im_message(osv.osv):
users_status = users.read(cr, openerp.SUPERUSER_ID, users_watch, ["im_status"], context=context) users_status = users.read(cr, openerp.SUPERUSER_ID, users_watch, ["im_status"], context=context)
return {"res": mess, "last": last, "dbname": cr.dbname, "users_status": users_status} return {"res": mess, "last": last, "dbname": cr.dbname, "users_status": users_status}
def post(self, cr, uid, message, to_user_id, uuid=None, context=None): def post(self, cr, uid, message, to_session_id, uuid=None, context=None):
assert_uuid(uuid) assert_uuid(uuid)
my_id = self.pool.get('im.user').get_my_id(cr, uid, uuid) my_id = self.pool.get('im.user').get_my_id(cr, uid, uuid)
self.create(cr, openerp.SUPERUSER_ID, {"message": message, 'from_id': my_id, 'to_id': to_user_id}, context=context) session = self.pool.get('im.session').browse(cr, uid, to_session_id, context)
notify_channel(cr, "im_channel", {'type': 'message', 'receiver': to_user_id}) to_ids = [x.id for x in session.user_ids if x.id != my_id]
self.create(cr, openerp.SUPERUSER_ID, {"message": message, 'from_id': my_id, 'to_id': [(6, 0, to_ids)], 'session_id': to_session_id}, context=context)
notify_channel(cr, "im_channel", {'type': 'message', 'receivers': [my_id] + to_ids})
return False return False
class im_session(osv.osv):
_name = 'im.session'
def _calc_name(self, cr, uid, ids, something, something_else, context=None):
res = {}
for obj in self.browse(cr, uid, ids, context=context):
res[obj.id] = ", ".join([x.name for x in obj.user_ids])
return res
_columns = {
'user_ids': fields.many2many('im.user'),
"name": fields.function(_calc_name, string="Name", type='char'),
}
# Todo: reuse existing sessions if possible
def session_get(self, cr, uid, user_to, uuid=None, context=None):
my_id = self.pool.get("im.user").get_my_id(cr, uid, uuid, context=context)
session_id = None
if user_to:
# FP Note: does the ORM allows something better than this? == on many2many
sids = self.search(cr, openerp.SUPERUSER_ID, [('user_ids', 'in', [user_to]), ('user_ids', 'in', [my_id])], context=context, limit=1)
for session in self.browse(cr, uid, sids, context=context):
if len(session.user_ids) == 2:
session_id = session.id
break
if not session_id:
session_id = self.create(cr, openerp.SUPERUSER_ID, {
'user_ids': [(6, 0, [user_to, my_id])]
}, context=context)
return self.read(cr, uid, session_id, context=context)
class im_user(osv.osv): class im_user(osv.osv):
_name = "im.user" _name = "im.user"
@ -201,7 +237,8 @@ class im_user(osv.osv):
def search_users(self, cr, uid, text_search, fields, limit, context=None): def search_users(self, cr, uid, text_search, fields, limit, context=None):
my_id = self.get_my_id(cr, uid, None, context) my_id = self.get_my_id(cr, uid, None, context)
found = self.search(cr, uid, [["name", "ilike", text_search], ["id", "<>", my_id], ["uuid", "=", False]], limit=limit, context=context) found = self.search(cr, uid, [["name", "ilike", text_search], ["id", "<>", my_id], ["uuid", "=", False]],
order="name asc", limit=limit, context=context)
return self.read(cr, uid, found, fields, context=context) return self.read(cr, uid, found, fields, context=context)
def im_connect(self, cr, uid, uuid=None, context=None): def im_connect(self, cr, uid, uuid=None, context=None):

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@ -5,11 +5,11 @@
<field name="name">Can only read messages that you sent or messages sent to you</field> <field name="name">Can only read messages that you sent or messages sent to you</field>
<field name="model_id" ref="model_im_message"/> <field name="model_id" ref="model_im_message"/>
<field name="groups" eval="[(6,0,[ref('base.group_user')])]"/> <field name="groups" eval="[(6,0,[ref('base.group_user')])]"/>
<field name="domain_force">["|", ('to_id.user_id', '=', user.id), ('from_id.user_id', '=', user.id)]</field> <field name="domain_force">["|", ('to_id.user_id', 'in', [user.id]), ('from_id.user_id', '=', user.id)]</field>
<field name="perm_unlink" eval="0"/>
<field name="perm_write" eval="0"/>
<field name="perm_read" eval="1"/> <field name="perm_read" eval="1"/>
<field name="perm_write" eval="0"/>
<field name="perm_create" eval="0"/> <field name="perm_create" eval="0"/>
<field name="perm_unlink" eval="0"/>
</record> </record>
<record id="users_rule_1" model="ir.rule"> <record id="users_rule_1" model="ir.rule">
@ -17,10 +17,10 @@
<field name="model_id" ref="model_im_user"/> <field name="model_id" ref="model_im_user"/>
<field name="groups" eval="[(6,0,[ref('base.group_user')])]"/> <field name="groups" eval="[(6,0,[ref('base.group_user')])]"/>
<field name="domain_force">[('user_id', '=', user.id)]</field> <field name="domain_force">[('user_id', '=', user.id)]</field>
<field name="perm_unlink" eval="1"/>
<field name="perm_write" eval="1"/>
<field name="perm_read" eval="0"/> <field name="perm_read" eval="0"/>
<field name="perm_write" eval="1"/>
<field name="perm_create" eval="1"/> <field name="perm_create" eval="1"/>
<field name="perm_unlink" eval="1"/>
</record> </record>
</data> </data>
</openerp> </openerp>

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@ -1,3 +1,4 @@
id,name,model_id:id,group_id:id,perm_read,perm_write,perm_create,perm_unlink id,name,model_id:id,group_id:id,perm_read,perm_write,perm_create,perm_unlink
access_im_message,im.message,model_im_message,base.group_user,1,0,1,0 access_im_message,im.message,model_im_message,base.group_user,1,0,1,0
access_im_user,im.user,model_im_user,,1,1,1,0 access_im_user,im.user,model_im_user,,1,1,1,0
access_im_session,im.session,model_im_session,,1,0,0,0
1 id name model_id:id group_id:id perm_read perm_write perm_create perm_unlink
2 access_im_message im.message model_im_message base.group_user 1 0 1 0
3 access_im_user im.user model_im_user 1 1 1 0
4 access_im_session im.session model_im_session 1 0 0 0

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@ -86,12 +86,15 @@
var users = new instance.web.Model("im.user"); var users = new instance.web.Model("im.user");
var self = this; var self = this;
return this.user_search_dm.add(users.call("search_users", [this.get("current_search"), ["name", "user_id", "uuid", "im_status"], return this.user_search_dm.add(users.call("search_users", [this.get("current_search"), ["name", "user_id", "uuid", "im_status"],
USERS_LIMIT], {context:new instance.web.CompoundContext()})).then(function(result) { USERS_LIMIT], {context:new instance.web.CompoundContext()})).then(function(users) {
self.c_manager.add_to_user_cache(result); var logged_users = _.filter(users, function(u) { return !!u.im_status; });
var non_logged_users = _.filter(users, function(u) { return !u.im_status; });
users = logged_users.concat(non_logged_users);
self.c_manager.add_to_user_cache(users);
self.$(".oe_im_input").val(""); self.$(".oe_im_input").val("");
var old_users = self.users; var old_users = self.users;
self.users = []; self.users = [];
_.each(result, function(user) { _.each(users, function(user) {
var widget = new instance.im.UserWidget(self, self.c_manager.get_user(user.id)); var widget = new instance.im.UserWidget(self, self.c_manager.get_user(user.id));
widget.appendTo(self.$(".oe_im_users")); widget.appendTo(self.$(".oe_im_users"));
widget.on("activate_user", self, self.activate_user); widget.on("activate_user", self, self.activate_user);
@ -125,7 +128,10 @@
this.shown = ! this.shown; this.shown = ! this.shown;
}, },
activate_user: function(user) { activate_user: function(user) {
this.c_manager.activate_user(user, true); var self = this;
im_common.connection.model("im.session").call("session_get", [user.get("id"), self.c_manager.me.get("uuid")]).then(function(session) {
self.c_manager.activate_session(session.id, true);
});
}, },
}); });

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@ -67,7 +67,6 @@ function declare($, _, openerp) {
this.set("right_offset", 0); this.set("right_offset", 0);
this.set("bottom_offset", 0); this.set("bottom_offset", 0);
this.conversations = []; this.conversations = [];
this.users = {};
this.on("change:right_offset", this, this.calc_positions); this.on("change:right_offset", this, this.calc_positions);
this.on("change:bottom_offset", this, this.calc_positions); this.on("change:bottom_offset", this, this.calc_positions);
this.set("window_focus", true); this.set("window_focus", true);
@ -178,12 +177,7 @@ function declare($, _, openerp) {
self.get_user(el.id).set(el); self.get_user(el.id).set(el);
}); });
self.last = result.last; self.last = result.last;
var user_ids = _.pluck(_.pluck(result.res, "from_id"), 0); self.received_messages(result.res).then(function() {
self.ensure_users(user_ids).then(function() {
_.each(result.res, function(mes) {
var user = self.get_user(mes.from_id[0]);
self.received_message(mes, user);
});
self.poll(); self.poll();
}); });
}, function(unused, e) { }, function(unused, e) {
@ -217,32 +211,41 @@ function declare($, _, openerp) {
openerp.webclient.set_title_part("im_messages", this.get("waiting_messages") === 0 ? undefined : openerp.webclient.set_title_part("im_messages", this.get("waiting_messages") === 0 ? undefined :
_.str.sprintf(_t("%d Messages"), this.get("waiting_messages"))); _.str.sprintf(_t("%d Messages"), this.get("waiting_messages")));
}, },
activate_user: function(user, focus) { activate_session: function(session_id, focus) {
var conv = this.users[user.get('id')]; var conv = _.find(this.conversations, function(conv) {return conv.session_id == session_id;});
var def = $.when();
if (! conv) { if (! conv) {
conv = new im_common.Conversation(this, user, this.me, this.options); conv = new im_common.Conversation(this, this, session_id, this.options);
conv.appendTo($("body")); def = conv.appendTo($("body")).then(_.bind(function() {
conv.on("destroyed", this, function() { conv.on("destroyed", this, function() {
this.conversations = _.without(this.conversations, conv); this.conversations = _.without(this.conversations, conv);
delete this.users[conv.user.get('id')]; this.calc_positions();
});
this.conversations.push(conv);
this.calc_positions(); this.calc_positions();
}); }, this));
this.conversations.push(conv);
this.users[user.get('id')] = conv;
this.calc_positions();
} }
if (focus) if (focus) {
conv.focus(); def = def.then(function() {
return conv; conv.focus();
});
}
return def.then(function() {return conv});
}, },
received_message: function(message, user) { received_messages: function(messages) {
if (! this.get("window_focus")) { var self = this;
this.set("waiting_messages", this.get("waiting_messages") + 1); if (! this.get("window_focus") && messages.length >= 1) {
this.set("waiting_messages", this.get("waiting_messages") + messages.length);
this.ting.play(); this.ting.play();
this.create_ting(); this.create_ting();
} }
var conv = this.activate_user(user); var defs = [];
conv.received_message(message); _.each(messages, function(message) {
defs.push(self.activate_session(message.session_id[0]).then(function(conv) {
return conv.received_message(message);
}));
});
return $.when.apply($, defs);
}, },
calc_positions: function() { calc_positions: function() {
var current = this.get("right_offset"); var current = this.get("right_offset");
@ -267,39 +270,52 @@ function declare($, _, openerp) {
"click .oe_im_chatview_close": "destroy", "click .oe_im_chatview_close": "destroy",
"click .oe_im_chatview_header": "show_hide" "click .oe_im_chatview_header": "show_hide"
}, },
init: function(parent, user, me, options) { init: function(parent, c_manager, session_id, options) {
this._super(parent); this._super(parent);
this.options = options; this.c_manager = c_manager;
this.me = me; this.options = options || {};
this.user = user; this.session_id = session_id;
this.user.add_watcher();
this.set("right_position", 0); this.set("right_position", 0);
this.set("bottom_position", 0); this.set("bottom_position", 0);
this.shown = true; this.shown = true;
this.set("pending", 0); this.set("pending", 0);
this.inputPlaceholder = this.options.defaultInputPlaceholder; this.inputPlaceholder = this.options.defaultInputPlaceholder;
this.users = [];
this.others = [];
}, },
start: function() { start: function() {
this.$().append(openerp.qweb.render("im_common.conversation", {widget: this, to_url: _.bind(im_common.connection.url, im_common.connection)})); var self = this;
var change_status = function() { var user_ids;
this.$().toggleClass("oe_im_chatview_disconnected_status", this.user.get("im_status") === false); return im_common.connection.model("im.session").call("read", [self.session_id]).then(function(session) {
this.$(".oe_im_chatview_online").toggle(this.user.get("im_status") === true); user_ids = _.without(session.user_ids, self.c_manager.me.get("id"));
this._go_bottom(); return self.c_manager.ensure_users(session.user_ids);
}; }).then(function() {
this.user.on("change:im_status", this, change_status); self.users = _.map(user_ids, function(id) {return self.c_manager.get_user(id);});
change_status.call(this); _.each(self.users, function(user) {
user.add_watcher();
});
// TODO: correctly display status
self.$().append(openerp.qweb.render("im_common.conversation", {widget: self, to_url: _.bind(im_common.connection.url, im_common.connection)}));
var change_status = function() {
self.$().toggleClass("oe_im_chatview_disconnected_status", self.users[0].get("im_status") === false);
self.$(".oe_im_chatview_online").toggle(self.users[0].get("im_status") === true);
self._go_bottom();
};
self.users[0].on("change:im_status", self, change_status);
change_status.call(self);
this.on("change:right_position", this, this.calc_pos); self.on("change:right_position", self, self.calc_pos);
this.on("change:bottom_position", this, this.calc_pos); self.on("change:bottom_position", self, self.calc_pos);
this.full_height = this.$().height(); self.full_height = self.$().height();
this.calc_pos(); self.calc_pos();
this.on("change:pending", this, _.bind(function() { self.on("change:pending", self, _.bind(function() {
if (this.get("pending") === 0) { if (self.get("pending") === 0) {
this.$(".oe_im_chatview_nbr_messages").text(""); self.$(".oe_im_chatview_nbr_messages").text("");
} else { } else {
this.$(".oe_im_chatview_nbr_messages").text("(" + this.get("pending") + ")"); self.$(".oe_im_chatview_nbr_messages").text("(" + self.get("pending") + ")");
} }
}, this)); }, self));
});
}, },
show_hide: function() { show_hide: function() {
if (this.shown) { if (this.shown) {
@ -326,7 +342,14 @@ function declare($, _, openerp) {
} else { } else {
this.set("pending", this.get("pending") + 1); this.set("pending", this.get("pending") + 1);
} }
this._add_bubble(this.user, message.message, openerp.str_to_datetime(message.date)); this.c_manager.ensure_users([message.from_id[0]]).then(_.bind(function() {
var user = this.c_manager.get_user(message.from_id[0]);
if (! _.contains(this.users, user) && ! _.contains(this.others, user)) {
this.others.push(user);
user.add_watcher();
}
this._add_bubble(user, message.message, openerp.str_to_datetime(message.date));
}, this));
}, },
send_message: function(e) { send_message: function(e) {
if(e && e.which !== 13) { if(e && e.which !== 13) {
@ -339,17 +362,15 @@ function declare($, _, openerp) {
this.$("input").val(""); this.$("input").val("");
var send_it = _.bind(function() { var send_it = _.bind(function() {
var model = im_common.connection.model("im.message"); var model = im_common.connection.model("im.message");
return model.call("post", [mes, this.user.get('id')], {uuid: this.me.get("uuid"), context: {}}); return model.call("post", [mes, this.session_id], {uuid: this.c_manager.me.get("uuid"), context: {}});
}, this); }, this);
var tries = 0; var tries = 0;
send_it().then(_.bind(function() { send_it().then(_.bind(function() {}, function(error, e) {
this._add_bubble(this.me, mes, new Date());
}, this), function(error, e) {
e.preventDefault(); e.preventDefault();
tries += 1; tries += 1;
if (tries < 3) if (tries < 3)
return send_it(); return send_it();
}); }));
}, },
_add_bubble: function(user, item, date) { _add_bubble: function(user, item, date) {
var items = [item]; var items = [item];
@ -378,7 +399,12 @@ function declare($, _, openerp) {
this.show_hide(); this.show_hide();
}, },
destroy: function() { destroy: function() {
this.user.remove_watcher(); _.each(this.users, function(user) {
user.remove_watcher();
})
_.each(this.others, function(user) {
user.remove_watcher();
})
this.trigger("destroyed"); this.trigger("destroyed");
return this._super(); return this._super();
} }

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@ -4,12 +4,12 @@
<t t-name="im_common.conversation"> <t t-name="im_common.conversation">
<div class="oe_im_chatview_header"> <div class="oe_im_chatview_header">
<img t-att-src="to_url('/im/static/src/img/green.png')" class="oe_im_chatview_online"/> <img t-att-src="to_url('/im/static/src/img/green.png')" class="oe_im_chatview_online"/>
<t t-esc="widget.user.get('name')"/> <t t-esc="widget.users[0].get('name')"/>
<scan class="oe_im_chatview_nbr_messages" /> <scan class="oe_im_chatview_nbr_messages" />
<button class="oe_im_chatview_close">×</button> <button class="oe_im_chatview_close">×</button>
</div> </div>
<div class="oe_im_chatview_disconnected"> <div class="oe_im_chatview_disconnected">
<t t-esc='widget.user.get("name") + _t(" is offline. He/She will receive your messages on his/her next connection.")'/> <t t-esc='widget.users[0].get("name") + _t(" is offline. He/She will receive your messages on his/her next connection.")'/>
</div> </div>
<div class="oe_im_chatview_content"> <div class="oe_im_chatview_content">
<div></div> <div></div>

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@ -51,8 +51,9 @@ class ImWatcher(object):
def handle_message(self, message): def handle_message(self, message):
if message["type"] == "message": if message["type"] == "message":
for waiter in self.users.get(message["receiver"], {}).values(): for receiver in message["receivers"]:
waiter.set() for waiter in self.users.get(receiver, {}).values():
waiter.set()
else: #type status else: #type status
for waiter in self.users_watch.get(message["user"], {}).values(): for waiter in self.users_watch.get(message["user"], {}).values():
waiter.set() waiter.set()

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@ -75,7 +75,7 @@ class LiveChatController(http.Controller):
def available(self, db, channel): def available(self, db, channel):
reg, uid = self._auth(db) reg, uid = self._auth(db)
with reg.cursor() as cr: with reg.cursor() as cr:
return reg.get('im_livechat.channel').get_available_user(cr, uid, channel) > 0 return len(reg.get('im_livechat.channel').get_available_users(cr, uid, channel)) > 0
class im_livechat_channel(osv.osv): class im_livechat_channel(osv.osv):
_name = 'im_livechat.channel' _name = 'im_livechat.channel'
@ -159,7 +159,7 @@ class im_livechat_channel(osv.osv):
'image': _get_default_image, 'image': _get_default_image,
} }
def get_available_user(self, cr, uid, channel_id, context=None): def get_available_users(self, cr, uid, channel_id, context=None):
channel = self.browse(cr, openerp.SUPERUSER_ID, channel_id, context=context) channel = self.browse(cr, openerp.SUPERUSER_ID, channel_id, context=context)
im_user_ids = self.pool.get("im.user").search(cr, uid, [["user_id", "in", [user.id for user in channel.user_ids]]], context=context) im_user_ids = self.pool.get("im.user").search(cr, uid, [["user_id", "in", [user.id for user in channel.user_ids]]], context=context)
users = [] users = []
@ -167,9 +167,17 @@ class im_livechat_channel(osv.osv):
imuser = self.pool.get("im.user").browse(cr, uid, iuid, context=context) imuser = self.pool.get("im.user").browse(cr, uid, iuid, context=context)
if imuser.im_status: if imuser.im_status:
users.append(imuser) users.append(imuser)
return users
def get_session(self, cr, uid, channel_id, uuid, context=None):
my_id = self.pool.get("im.user").get_my_id(cr, uid, uuid, context=context)
users = self.get_available_users(cr, uid, channel_id, context=context)
if len(users) == 0: if len(users) == 0:
return False return False
return random.choice(users).id user_id = random.choice(users).id
session = self.pool.get("im.session").session_get(cr, uid, user_id, uuid, context=context)
self.pool.get("im.session").write(cr, openerp.SUPERUSER_ID, session.get("id"), {'channel_id': channel_id}, context=context)
return session.get("id")
def test_channel(self, cr, uid, channel, context=None): def test_channel(self, cr, uid, channel, context=None):
if not channel: if not channel:
@ -198,49 +206,9 @@ class im_livechat_channel(osv.osv):
self.write(cr, uid, ids, {'user_ids': [(3, uid)]}) self.write(cr, uid, ids, {'user_ids': [(3, uid)]})
return True return True
class im_session(osv.osv):
class im_message(osv.osv): _inherit = 'im.session'
_inherit = 'im.message'
def _support_member(self, cr, uid, ids, name, arg, context=None):
res = {}
for record in self.browse(cr, uid, ids, context=context):
res[record.id] = False
if record.to_id.user_id and record.from_id.user_id:
continue
elif record.to_id.user_id:
res[record.id] = record.to_id.user_id.id
elif record.from_id.user_id:
res[record.id] = record.from_id.user_id.id
return res
def _customer(self, cr, uid, ids, name, arg, context=None):
res = {}
for record in self.browse(cr, uid, ids, context=context):
res[record.id] = False
if record.to_id.uuid and record.from_id.uuid:
continue
elif record.to_id.uuid:
res[record.id] = record.to_id.id
elif record.from_id.uuid:
res[record.id] = record.from_id.id
return res
def _direction(self, cr, uid, ids, name, arg, context=None):
res = {}
for record in self.browse(cr, uid, ids, context=context):
res[record.id] = False
if not not record.to_id.user_id and not not record.from_id.user_id:
continue
elif not not record.to_id.user_id:
res[record.id] = "c2s"
elif not not record.from_id.user_id:
res[record.id] = "s2c"
return res
_columns = { _columns = {
'support_member_id': fields.function(_support_member, type='many2one', relation='res.users', string='Support Member', store=True, select=True), 'channel_id': fields.many2one("im.user", "Channel"),
'customer_id': fields.function(_customer, type='many2one', relation='im.user', string='Customer', store=True, select=True),
'direction': fields.function(_direction, type="selection", selection=[("s2c", "Support Member to Customer"), ("c2s", "Customer to Support Member")],
string='Direction', store=False),
} }

View File

@ -124,7 +124,7 @@
<field name="name">History</field> <field name="name">History</field>
<field name="res_model">im.message</field> <field name="res_model">im.message</field>
<field name="view_mode">list</field> <field name="view_mode">list</field>
<field name="domain">["|", ('to_id.user_id', '=', None), ('from_id.user_id', '=', None)]</field> <field name="domain">[('session_id.channel_id', '!=', None)]</field>
</record> </record>
<menuitem name="History" parent="im_livechat" id="history" action="action_history" groups="group_im_livechat_manager"/> <menuitem name="History" parent="im_livechat" id="history" action="action_history" groups="group_im_livechat_manager"/>
@ -133,10 +133,9 @@
<field name="model">im.message</field> <field name="model">im.message</field>
<field name="arch" type="xml"> <field name="arch" type="xml">
<tree string="History"> <tree string="History">
<field name="session_id"/>
<field name="date"/> <field name="date"/>
<field name="support_member_id"/> <field name="from_id"/>
<field name="customer_id"/>
<field name="direction"/>
<field name="message"/> <field name="message"/>
</tree> </tree>
</field> </field>

View File

@ -25,7 +25,7 @@
<field name="name">Live Support Managers can read messages from live support</field> <field name="name">Live Support Managers can read messages from live support</field>
<field name="model_id" ref="im.model_im_message"/> <field name="model_id" ref="im.model_im_message"/>
<field name="groups" eval="[(6,0,[ref('im_livechat.group_im_livechat_manager')])]"/> <field name="groups" eval="[(6,0,[ref('im_livechat.group_im_livechat_manager')])]"/>
<field name="domain_force">["|", ('to_id.user_id', '=', None), ('from_id.user_id', '=', None)]</field> <field name="domain_force">[('session_id.channel_id', '!=', None)]</field>
<field name="perm_unlink" eval="0"/> <field name="perm_unlink" eval="0"/>
<field name="perm_write" eval="0"/> <field name="perm_write" eval="0"/>
<field name="perm_read" eval="1"/> <field name="perm_read" eval="1"/>

View File

@ -92,7 +92,7 @@ define(["openerp", "im_common", "underscore", "require", "jquery",
setTimeout(function() { setTimeout(function() {
def.reject(); def.reject();
}, 5000); }, 5000);
def.then(_.bind(this.chat, this), function() { return def.then(_.bind(this.chat, this), function() {
im_common.notification(_t("It seems the connection to the server is encountering problems, please try again later.")); im_common.notification(_t("It seems the connection to the server is encountering problems, please try again later."));
}); });
}, },
@ -100,16 +100,18 @@ define(["openerp", "im_common", "underscore", "require", "jquery",
var self = this; var self = this;
if (this.manager.conversations.length > 0) if (this.manager.conversations.length > 0)
return; return;
im_common.connection.model("im_livechat.channel").call("get_available_user", [this.channel]).then(function(user_id) { im_common.connection.model("im_livechat.channel").call("get_session", [this.channel, this.manager.me.get("uuid")]).then(function(session_id) {
if (! user_id) { if (! session_id) {
im_common.notification(_t("None of our collaborators seems to be available, please try again later.")); im_common.notification(_t("None of our collaborators seems to be available, please try again later."));
return; return;
} }
self.manager.ensure_users([user_id]).then(function() { self.manager.activate_session(session_id, true).then(function(conv) {
var conv = self.manager.activate_user(self.manager.get_user(user_id), true);
if (self.options.defaultMessage) { if (self.options.defaultMessage) {
conv.received_message({message: self.options.defaultMessage, conv.received_message({
date: openerp.datetime_to_str(new Date())}); message: self.options.defaultMessage,
date: openerp.datetime_to_str(new Date()),
from_id: [conv.users[0].get("id"), "Unknown"]
});
} }
}); });
}); });