diff --git a/addons/im_odoo_support/static/src/js/im_odoo_support.js b/addons/im_odoo_support/static/src/js/im_odoo_support.js
index dcb5002c696..c273fa84ba2 100644
--- a/addons/im_odoo_support/static/src/js/im_odoo_support.js
+++ b/addons/im_odoo_support/static/src/js/im_odoo_support.js
@@ -44,6 +44,9 @@
             }
         },
         start_support: function(){
+            // The free livechat service doesn't exist anymore
+            window.open('https://www.odoo.com/help', '_blank');
+            return;
             var self = this;
             if(!this.assets_loaded){
                 this.load_assets().then(function(){