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[IMP] crm_claim. crm_helpdesk:- improved default filter 

bzr revid: mtr@tinyerp.com-20120301064859-6jf2vpb3l0v3w7vt
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JAP(OpenERP) 2012-03-01 12:18:59 +05:30 committed by Meera Trambadia (OpenERP)
parent 8984b7115d
commit fa7fb51e03
2 changed files with 2 additions and 2 deletions
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2
addons/crm_claim/crm_claim_menu.xml
View File

@ -20,7 +20,7 @@
<field name="view_type">form</field>
<field name="view_mode">tree,calendar,form</field>
<field name="view_id" ref="crm_case_claims_tree_view"/>
<field name="context">{'search_default_section_id': section_id, "search_default_current":1,"search_default_user_id":uid, "stage_type":'claim'}</field>
<field name="context">{'search_default_section_id': section_id,"search_default_user_id":uid, "stage_type":'claim'}</field>
<field name="search_view_id" ref="crm_claim.view_crm_case_claims_filter"/>
<field name="help">Record and track your customers' claims. Claims may be linked to a sales order or a lot. You can send emails with attachments and keep the full history for a claim (emails sent, intervention type and so on). Claims may automatically be linked to an email address using the mail gateway module.</field>
</record>

2
addons/crm_helpdesk/crm_helpdesk_menu.xml
View File

@ -19,7 +19,7 @@
<field name="view_mode">tree,calendar,form</field>
<field name="view_id" ref="crm_case_tree_view_helpdesk"/>
<field name="search_view_id" ref="view_crm_case_helpdesk_filter"/>
<field name="context">{"search_default_user_id":uid, "search_default_current":1, 'search_default_section_id': section_id}</field>
<field name="context">{"search_default_user_id":uid, 'search_default_section_id': section_id}</field>
<field name="help">Helpdesk and Support allow you to track your interventions. Select a customer, add notes and categorize interventions with partners if necessary. You can also assign a priority level. Use the OpenERP Issues system to manage your support activities. Issues can be connected to the email gateway: new emails may create issues, each of them automatically gets the history of the conversation with the customer.</field>
</record>