# -*- coding: utf-8 -*- ############################################################################## # # OpenERP, Open Source Management Solution # Copyright (C) 2004-2010 Tiny SPRL (). # # This program is free software: you can redistribute it and/or modify # it under the terms of the GNU Affero General Public License as # published by the Free Software Foundation, either version 3 of the # License, or (at your option) any later version. # # This program is distributed in the hope that it will be useful, # but WITHOUT ANY WARRANTY; without even the implied warranty of # MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the # GNU Affero General Public License for more details. # # You should have received a copy of the GNU Affero General Public License # along with this program. If not, see . # ############################################################################## from osv import fields,osv import tools from .. import crm AVAILABLE_STATES = [ ('draft','Draft'), ('open','Todo'), ('cancel', 'Cancelled'), ('done', 'Held'), ('pending','Pending') ] class crm_phonecall_report(osv.osv): """ Phone calls by user and section """ _name = "crm.phonecall.report" _description = "Phone calls by user and section" _auto = False _columns = { 'name': fields.char('Year', size=64, required=False, readonly=True), 'user_id':fields.many2one('res.users', 'User', readonly=True), 'section_id':fields.many2one('crm.case.section', 'Section', readonly=True), 'priority': fields.selection(crm.AVAILABLE_PRIORITIES, 'Priority'), 'nbr': fields.integer('# of Cases', readonly=True), 'state': fields.selection(AVAILABLE_STATES, 'Status', size=16, readonly=True), 'month':fields.selection([('01', 'January'), ('02', 'February'), \ ('03', 'March'), ('04', 'April'),\ ('05', 'May'), ('06', 'June'), \ ('07', 'July'), ('08', 'August'),\ ('09', 'September'), ('10', 'October'),\ ('11', 'November'), ('12', 'December')], 'Month', readonly=True), 'create_date': fields.datetime('Create Date', readonly=True, select=True), 'day': fields.char('Day', size=128, readonly=True), 'delay_close': fields.float('Delay to close', digits=(16,2),readonly=True, group_operator="avg",help="Number of Days to close the case"), 'duration': fields.float('Duration', digits=(16,2),readonly=True, group_operator="avg"), 'delay_open': fields.float('Delay to open',digits=(16,2),readonly=True, group_operator="avg",help="Number of Days to open the case"), 'categ_id': fields.many2one('crm.case.categ', 'Category', \ domain="[('section_id','=',section_id),\ ('object_id.model', '=', 'crm.phonecall')]"), 'partner_id': fields.many2one('res.partner', 'Partner' , readonly=True), 'company_id': fields.many2one('res.company', 'Company', readonly=True), 'opening_date': fields.date('Opening Date', readonly=True, select=True), 'creation_date': fields.date('Creation Date', readonly=True, select=True), 'date_closed': fields.date('Close Date', readonly=True, select=True), } def init(self, cr): """ Phone Calls By User And Section @param cr: the current row, from the database cursor, """ tools.drop_view_if_exists(cr, 'crm_phonecall_report') cr.execute(""" create or replace view crm_phonecall_report as ( select id, to_char(c.date, 'YYYY') as name, to_char(c.date, 'MM') as month, to_char(c.date, 'YYYY-MM-DD') as day, to_char(c.create_date, 'YYYY-MM-DD') as creation_date, to_char(c.date_open, 'YYYY-MM-DD') as opening_date, to_char(c.date_closed, 'YYYY-mm-dd') as date_closed, c.state, c.user_id, c.section_id, c.categ_id, c.partner_id, c.duration, c.company_id, c.priority, 1 as nbr, date_trunc('day',c.create_date) as create_date, extract('epoch' from (c.date_closed-c.create_date))/(3600*24) as delay_close, extract('epoch' from (c.date_open-c.create_date))/(3600*24) as delay_open from crm_phonecall c )""") crm_phonecall_report() # vim:expandtab:smartindent:tabstop=4:softtabstop=4:shiftwidth=4: