Initial Partner Feedback 20 open 5 1 1 5 Who are you? What is your company's name? single_textbox 1 1 1 What is your company's size? multiple_choice_only_one_ans 1 1 1 - 10 1 11 - 50 1 51 - 100 1 101 - 250 1 251 - 500 1 501 - 1000 1 > 1000 Contracts 1 Which maintenance contract do you sell to your customers? multiple_choice_only_one_ans 1 OpenERP maintenance contract 1 Your own contract, but you buy an OpenERP one 1 Your own contract without buying an OpenERP one 1 When do you propose a maintenance contract to your customers? multiple_choice_only_one_ans text Why? True 1 With each integration 1 Sometimes 1 Never... OpenERP Partner Feedback 20 open 1 1 5 Who are you? What is your company's name? single_textbox 1 1 What is your company's size? multiple_choice_only_one_ans 1 1 1 - 10 1 11 - 50 1 51 - 100 1 101 - 250 1 251 - 500 1 501 - 1000 1 > 1000 1 Where are you located? multiple_choice_multiple_ans 1 Europe 1 North America 1 Asia 1 South America 1 Australia at least This question requires an answer. 1 When did you become an OpenERP official partner? multiple_choice_only_one_ans 1 in 2009 1 in 2008 1 in 2007 1 in 2006 1 before 2006 1 What kind of solutions do you sell to your customers? multiple_choice_multiple_ans 1 Integrations without specific developments 1 Integrations with specific developments 1 Odoo Saas Offer Contracts 1 What do you think about the partnership contract? multiple_choice_only_one_ans 1 Ambiguous 1 Not clear enough 1 Clear 1 Very Clear 1 When do you propose a maintenance contract to your customers? multiple_choice_only_one_ans text Why? True 1 With each integration 1 Sometimes 1 Never... 1 Which maintenance contract do you sell to your customers. multiple_choice_only_one_ans 1 OpenERP maintenance contract 1 Your own contract, but you buy an OpenERP one 1 Your own contract without buying an OpenERP one Communication 1 Give your opinion about Launchpad reporting : matrix_of_choices_only_one_ans 1 Is Launchpad easy to find in OpenObject website? 1 Is it easy to report a bug or a blueprint? 1 Is it easy to add or modify a translation? Not at all 1 1 No 1 1 Yes, but could be better 1 1 Absolutely 1 1 1 Leads matrix_of_choices_only_one_ans 1 Is Launchpad easy to find in OpenObject website? 1 How are the leads that you find thanks to OpenERP SA be converted in customers? I didn't try, I don't need new leads 1 1 Hard 1 1 Difficult 1 1 Easy 1 1 Very Easy 1 1 1 How is OpenERP SA's communication with partners about... matrix_of_choices_only_one_ans 1 Maintenance contracts 1 Leads 1 Training sessions Very Bad 1 1 Bad 1 1 Good 1 1 Very Good 1 1 1 at least This question requires an answer. 1 In your opinion, how could OpenERP SA better communicate with partners and on which subjects? comment Odoo Feedback 20 open 1 1 5 Who are you? 1 What is your company's name? single_textbox 1 What is your company's sector? multiple_choice_multiple_ans 1 Agriculture 1 Bank & Finance 1 Engineering 1 Chemical & Pharmaceutical 1 HR 1 Construction 1 Retail 1 Electronics 1 Energy 1 Education 1 Industry 1 Logistics 1 Media & Entertainment 1 Public & Nonprofit 1 Services 1 Healthcare 1 Telecommunication And ICT 1 Tourism & Catering 1 Other sector at least This question requires an answer. 1 Which activities do you plan to manage with Odoo ? multiple_choice_multiple_ans 1 Customer Relationship Management 1 Accounting & Finance 1 Inventory Management 1 Manufacturing 1 Human Resources 1 Project Management 1 Sales & Purchases 1 Other at least This question requires an answer. 1 How did you discover Odoo ? multiple_choice_multiple_ans 1 OpenERP website 1 Search Engine 1 Word of mouth 1 Trade show 1 Press 1 Other at least This question requires an answer. Subscription and configuration 1 Why did you subscribe to Odoo? multiple_choice_only_one_ans 1 I was already using OpenERP and wanted to switch to an online offer 1 It's easier and cheaper than maintaining by myself 1 I am looking for a SaaS offer for my customers 1 After having tested it, I plan to download and install it by myself for later use 1 After having tested it, I don't plan to use it 1 How much time did you spend to configure the application? matrix_of_choices_only_one_ans 1 Creating users and access rights 1 Adding the modules I need 1 Configuring the modules 1 Importing my data 1 Creating the initial data I didn't try 1 1 A couple of weeks 1 1 A couple of days 1 1 A couple of hours 1 1 A couple of minutes 1 1 1 Do you plan to continue using Odoo? multiple_choice_only_one_ans text No...Why? True 1 Yes 1 No Using Odoo 1 Which interface would you prefer to use? multiple_choice_only_one_ans 1 The web interface 1 The rich interface (GTK or KDE) 1 Both 1 Give your opinion : matrix_of_choices_only_one_ans 1 Is Odoo Website appropriately structured? 1 Are Odoo Website FAQ clear and concise? 1 Is OpenERP Web Client simple and useful? 1 Is the Control Center user-friendly? No Opinion 1 1 Not at all 1 1 Not enough 1 1 Yes, but could be better 1 1 Absolutely 1 1 at least This question requires an answer. 1 What do you think about ... matrix_of_choices_only_one_ans 1 1 Migrating a database to a new version 1 Browsing and downloading your backups 1 Duplicating a database 1 Checking your monthly hours statistics 1 Creating a support ticket I didn't try 1 1 Hard 1 1 Difficult 1 1 Easy 1 1 Very Easy 1 1 1 at least This question requires an answer. 1 In your opinion, which modules are missing in Odoo? Give examples : single_textbox 1 The offer 1 How often would you prefer to receive your prepaid bill? multiple_choice_only_one_ans 1 Monthly 1 Annually with 20% discount 1 Every 2 years with 25% discount 1 Do you plan to use the document management system? multiple_choice_only_one_ans text Comment True 1 Yes, I plan to use (GB) 1 No 1 How satisfied are you with Odoo's support services : matrix_of_choices_only_one_ans 1 The time between your question and our answer is 1 The pertinence of our answers is No Opinion 1 1 Very Bad 1 1 Bad 1 1 Good 1 1 Very Good 1 1 at least This question requires an answer. 1 Give your opinion about Odoo's matrix_of_choices_only_one_ans 1 Pricing criteria 1 Pricing understanding 1 Range of available modules No Opinion 1 1 Very Bad 1 1 Bad 1 1 Good 1 1 Very Good 1 1 at least This question requires an answer. 1 If you have any additional comments, write them here : comment 4 20 open 5 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Community Survey Please take a few minutes to complete this survey on the quality of service we provide. We welcome your feedback and appreciate your honesty. With your help, we hope to strengthen the bond between our clients. open 5 20 Service Characteristics Performance Indicator Client Information do_not_validate do_not_validate Please enter a comment. The choices need to add up to [enter sum here]. The comment you entered is in an invalid format. This question requires an answer. Please rank, your criteria for choosing an organization. char matrix_of_choices_only_one_ans The comment you entered is in an invalid format. at least Other (please specify) do_not_validate do_not_validate Please enter a comment. The choices need to add up to [enter sum here]. The comment you entered is in an invalid format. This question requires an answer. Please rate the following questions. char matrix_of_choices_only_one_ans The comment you entered is in an invalid format. at least Other (please specify) do_not_validate do_not_validate Please enter a comment. The choices need to add up to [enter sum here]. The comment you entered is in an invalid format. This question requires an answer. How would you prefer for us to provide most communications? char multiple_choice_only_one_ans The comment you entered is in an invalid format. at least Other (please specify) do_not_validate do_not_validate Please enter a comment. The choices need to add up to [enter sum here]. The comment you entered is in an invalid format. This question requires an answer. What should we improve on (please be specific)? char comment The comment you entered is in an invalid format. at least Other (please specify) do_not_validate do_not_validate Please enter a comment. The choices need to add up to [enter sum here]. The comment you entered is in an invalid format. This question requires an answer. What do we do well? char comment The comment you entered is in an invalid format. at least Other (please specify) do_not_validate do_not_validate Please enter a comment. The choices need to add up to [enter sum here]. The comment you entered is in an invalid format. This question requires an answer. What are the most important challenges facing your organization this year? char comment The comment you entered is in an invalid format. at least Other (please specify) do_not_validate do_not_validate Please enter a comment. The choices need to add up to [enter sum here]. The comment you entered is in an invalid format. This question requires an answer. How can we help you do your job better? char comment The comment you entered is in an invalid format. at least Other (please specify) do_not_validate do_not_validate Please enter a comment. The choices need to add up to [enter sum here]. The comment you entered is in an invalid format. This question requires an answer. Please provide any additional comments. char comment The comment you entered is in an invalid format. at least Other (please specify) do_not_validate do_not_validate Please enter a comment. The choices need to add up to [enter sum here]. The comment you entered is in an invalid format. This question requires an answer. Contact information char multiple_textboxes_diff_type The comment you entered is in an invalid format. at least Other (please specify) do_not_validate do_not_validate Please enter a comment. The choices need to add up to [enter sum here]. The comment you entered is in an invalid format. This question requires an answer. How many years have you been a client? char multiple_choice_only_one_ans The comment you entered is in an invalid format. at least Other (please specify) Most Important Very Important Important Less Important Not Important Excellent Above Average Average Below Average Poor N/A Email char The quality of our responses to your questions and concerns. char 0 - 2 years char Name char Industry/marketplace knowledge char Phone char 3 - 5 years char Length of time in business char The timeliness of our Representatives' response to your needs. char Company char The knowledge level of your Representative. char Mail char Phone number char Consultative capabilities char 6 - 10 years char 10 + years char Your Representative keeps you informed of changes. char Face-to-Face char Technology and Tools provided char Email address email Other char Personal Referral char How is our ability to anticipate your needs and provide assistance pro actively. char Lowest rate char Our products and services we provide meet your objectives. char Responsiveness to requests char We are easy to work with. char Value-added services char Overall, how do you rank our services to you. char done link done link done done done done done OpenERP SA done done done done done skip done done done done OpenERP SA done done done done done done survey done done done done skip done done 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1