Initial Partner Feedback
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Who are you?
What is your company's name?
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What is your company's size?
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1 - 10
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11 - 50
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51 - 100
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101 - 250
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251 - 500
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501 - 1000
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> 1000
Contracts
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Which maintenance contract do you sell to your customers?
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OpenERP maintenance contract
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Your own contract, but you buy an OpenERP one
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Your own contract without buying an OpenERP one
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When do you propose a maintenance contract to your customers?
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Why?
True
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With each integration
1
Sometimes
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Never...
OpenERP Partner Feedback
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Who are you?
What is your company's name?
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What is your company's size?
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1
1 - 10
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11 - 50
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51 - 100
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101 - 250
1
251 - 500
1
501 - 1000
1
> 1000
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Where are you located?
multiple_choice_multiple_ans
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Europe
1
North America
1
Asia
1
South America
1
Australia
at least
This question requires an answer.
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When did you become an OpenERP official partner?
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in 2009
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in 2008
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in 2007
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in 2006
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before 2006
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What kind of solutions do you sell to your customers?
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Integrations without specific developments
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Integrations with specific developments
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Odoo Saas Offer
Contracts
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What do you think about the partnership contract?
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Ambiguous
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Not clear enough
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Clear
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Very Clear
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When do you propose a maintenance contract to your customers?
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Why?
True
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With each integration
1
Sometimes
1
Never...
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Which maintenance contract do you sell to your customers.
multiple_choice_only_one_ans
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OpenERP maintenance contract
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Your own contract, but you buy an OpenERP one
1
Your own contract without buying an OpenERP one
Communication
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Give your opinion about Launchpad reporting :
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Is Launchpad easy to find in OpenObject website?
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Is it easy to report a bug or a blueprint?
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Is it easy to add or modify a translation?
Not at all
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1
No
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1
Yes, but could be better
1
1
Absolutely
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1
1
Leads
matrix_of_choices_only_one_ans
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Is Launchpad easy to find in OpenObject website?
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How are the leads that you find thanks to OpenERP SA be converted in customers?
I didn't try, I don't need new leads
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1
Hard
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1
Difficult
1
1
Easy
1
1
Very Easy
1
1
1
How is OpenERP SA's communication with partners about...
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Maintenance contracts
1
Leads
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Training sessions
Very Bad
1
1
Bad
1
1
Good
1
1
Very Good
1
1
1
at least
This question requires an answer.
1
In your opinion, how could OpenERP SA better communicate with partners and on which subjects?
comment
Odoo Feedback
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open
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1
5
Who are you?
1
What is your company's name?
single_textbox
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What is your company's sector?
multiple_choice_multiple_ans
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Agriculture
1
Bank & Finance
1
Engineering
1
Chemical & Pharmaceutical
1
HR
1
Construction
1
Retail
1
Electronics
1
Energy
1
Education
1
Industry
1
Logistics
1
Media & Entertainment
1
Public & Nonprofit
1
Services
1
Healthcare
1
Telecommunication And ICT
1
Tourism & Catering
1
Other sector
at least
This question requires an answer.
1
Which activities do you plan to manage with Odoo ?
multiple_choice_multiple_ans
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Customer Relationship Management
1
Accounting & Finance
1
Inventory Management
1
Manufacturing
1
Human Resources
1
Project Management
1
Sales & Purchases
1
Other
at least
This question requires an answer.
1
How did you discover Odoo ?
multiple_choice_multiple_ans
1
OpenERP website
1
Search Engine
1
Word of mouth
1
Trade show
1
Press
1
Other
at least
This question requires an answer.
Subscription and configuration
1
Why did you subscribe to Odoo?
multiple_choice_only_one_ans
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I was already using OpenERP and wanted to switch to an online offer
1
It's easier and cheaper than maintaining by myself
1
I am looking for a SaaS offer for my customers
1
After having tested it, I plan to download and install it by myself for later use
1
After having tested it, I don't plan to use it
1
How much time did you spend to configure the application?
matrix_of_choices_only_one_ans
1
Creating users and access rights
1
Adding the modules I need
1
Configuring the modules
1
Importing my data
1
Creating the initial data
I didn't try
1
1
A couple of weeks
1
1
A couple of days
1
1
A couple of hours
1
1
A couple of minutes
1
1
1
Do you plan to continue using Odoo?
multiple_choice_only_one_ans
text
No...Why?
True
1
Yes
1
No
Using Odoo
1
Which interface would you prefer to use?
multiple_choice_only_one_ans
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The web interface
1
The rich interface (GTK or KDE)
1
Both
1
Give your opinion :
matrix_of_choices_only_one_ans
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Is Odoo Website appropriately structured?
1
Are Odoo Website FAQ clear and concise?
1
Is OpenERP Web Client simple and useful?
1
Is the Control Center user-friendly?
No Opinion
1
1
Not at all
1
1
Not enough
1
1
Yes, but could be better
1
1
Absolutely
1
1
at least
This question requires an answer.
1
What do you think about ...
matrix_of_choices_only_one_ans
1
1
Migrating a database to a new version
1
Browsing and downloading your backups
1
Duplicating a database
1
Checking your monthly hours statistics
1
Creating a support ticket
I didn't try
1
1
Hard
1
1
Difficult
1
1
Easy
1
1
Very Easy
1
1
1
at least
This question requires an answer.
1
In your opinion, which modules are missing in Odoo? Give examples :
single_textbox
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The offer
1
How often would you prefer to receive your prepaid bill?
multiple_choice_only_one_ans
1
Monthly
1
Annually with 20% discount
1
Every 2 years with 25% discount
1
Do you plan to use the document management system?
multiple_choice_only_one_ans
text
Comment
True
1
Yes, I plan to use (GB)
1
No
1
How satisfied are you with Odoo's support services :
matrix_of_choices_only_one_ans
1
The time between your question and our answer is
1
The pertinence of our answers is
No Opinion
1
1
Very Bad
1
1
Bad
1
1
Good
1
1
Very Good
1
1
at least
This question requires an answer.
1
Give your opinion about Odoo's
matrix_of_choices_only_one_ans
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Pricing criteria
1
Pricing understanding
1
Range of available modules
No Opinion
1
1
Very Bad
1
1
Bad
1
1
Good
1
1
Very Good
1
1
at least
This question requires an answer.
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Most Important
Very Important
Important
Less Important
Not Important
Excellent
Above Average
Average
Below Average
Poor
N/A
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OpenERP SA
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OpenERP SA
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