# -*- coding: utf-8 -*- ############################################################################## # # OpenERP, Open Source Management Solution # Copyright (C) 2004-2009 Tiny SPRL (). # # This program is free software: you can redistribute it and/or modify # it under the terms of the GNU Affero General Public License as # published by the Free Software Foundation, either version 3 of the # License, or (at your option) any later version. # # This program is distributed in the hope that it will be useful, # but WITHOUT ANY WARRANTY; without even the implied warranty of # MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the # GNU Affero General Public License for more details. # # You should have received a copy of the GNU Affero General Public License # along with this program. If not, see . # ############################################################################## import tools from osv import fields, osv import os import pooler import netsvc from tools.translate import _ from osv.orm import except_orm #AVAILABLE_STATES = [ # ('draft','Unreviewed'), # ('open','Open'), # ('cancel', 'Refuse Bug'), # ('done', 'Done'), # ('pending','Pending') #] class crm_case_category2(osv.osv): _name = "crm.case.category2" _description = "Category2 of case" _rec_name = "name" _columns = { 'name': fields.char('Case Category2 Name', size=64, required=True, translate=True), 'section_id': fields.many2one('crm.case.section', 'Case Section'), } crm_case_category2() class crm_case_stage(osv.osv): _name = "crm.case.stage" _description = "Stage of case" _rec_name = 'name' _order = "sequence" _columns = { 'name': fields.char('Stage Name', size=64, required=True, translate=True), 'section_id': fields.many2one('crm.case.section', 'Case Section'), 'sequence': fields.integer('Sequence'), } _defaults = { 'sequence': lambda *args: 1 } crm_case_stage() class crm_cases(osv.osv): _name = "crm.case" _inherit = "crm.case" _columns = { 'stage_id': fields.many2one ('crm.case.stage', 'Stage', domain="[('section_id','=',section_id)]"), 'category2_id': fields.many2one('crm.case.category2', 'Category Name', domain="[('section_id','=',section_id)]"), 'duration': fields.float('Duration'), 'case_id': fields.many2one('crm.case', 'Related Case'), 'partner_name': fields.char("Employee's Name", size=64), 'partner_name2': fields.char('Employee Email', size=64), 'partner_phone': fields.char('Phone', size=32), 'partner_mobile': fields.char('Mobile', size=32), 'child_ids': fields.one2many('crm.case', 'case_id', 'Events'), } def stage_next(self, cr, uid, ids, context={}): ok = False sid = self.pool.get('crm.case.stage').search(cr, uid, [], context=context) s = {} previous = {} for stage in self.pool.get('crm.case.stage').browse(cr, uid, sid, context=context): section = stage.section_id.id or False s.setdefault(section, {}) s[section][previous.get(section, False)] = stage.id previous[section] = stage.id for case in self.browse(cr, uid, ids, context): section = (case.section_id.id or False) if section in s: st = case.stage_id.id or False if st in s[section]: self.write(cr, uid, [case.id], {'stage_id': s[section][st]}) return True def onchange_case_id(self, cr, uid, ids, case_id, name, partner_id, context={}): if not case_id: return {} case = self.browse(cr, uid, case_id, context=context) value = {} if not name: value['name'] = case.name if (not partner_id) and case.partner_id: value['partner_id'] = case.partner_id.id if case.partner_address_id: value['partner_address_id'] = case.partner_address_id.id if case.email_from: value['email_from'] = case.email_from return {'value': value} crm_cases() class crm_menu_config_wizard(osv.osv_memory): _name = 'crm.menu.config_wizard' _columns = { 'name': fields.char('Name', size=64), 'meeting': fields.boolean('Calendar of Meetings', help="Manages the calendar of meetings of the users."), 'lead': fields.boolean('Leads', help="Allows you to track and manage leads which are pre-sales requests or contacts, the very first contact with a customer request."), 'opportunity': fields.boolean('Business Opportunities', help="Tracks identified business opportunities for your sales pipeline."), 'jobs': fields.boolean('Jobs Hiring Process', help="Help you to organise the jobs hiring process: evaluation, meetings, email integration..."), 'document_ics': fields.boolean('Shared Calendar', help=" Will allow you to synchronise your Open ERP calendars with your phone, outlook, Sunbird, ical, ..."), 'bugs': fields.boolean('Bug Tracking', help="Used by companies to track bugs and support requests on software"), 'helpdesk': fields.boolean('Helpdesk', help="Manages an Helpdesk service."), 'fund': fields.boolean('Fund Raising Operations', help="This may help associations in their fund raising process and tracking."), 'claims': fields.boolean('Claims', help="Manages the supplier and customers claims, including your corrective or preventive actions."), 'phonecall': fields.boolean('Phone Calls', help="Help you to encode the result of a phone call or to plan a list of phone calls to process."), } _defaults = { 'meeting': lambda *args: True, 'opportunity': lambda *args: True, 'phonecall': lambda *args: True, } def action_create(self, cr, uid, ids, context=None): module_proxy = self.pool.get('ir.module.module') modid = module_proxy.search(cr, uid, [('name', '=', 'crm')]) moddemo = module_proxy.browse(cr, uid, modid[0]).demo lst = ('data', 'menu') if moddemo: lst = ('data', 'menu', 'demo') res = self.read(cr, uid, ids)[0] idref = {} for section in ['meeting', 'lead', 'opportunity', 'jobs', 'bugs', 'fund', 'helpdesk', 'claims', 'phonecall']: if (not res[section]): continue for fname in lst: file_name = 'crm_' + section + '_' + fname + '.xml' try: fp = tools.file_open(os.path.join('crm', file_name)) except IOError, e: fp = None if fp: tools.convert_xml_import(cr, 'crm', fp, idref, 'init', noupdate=True) cr.commit() modobj = self.pool.get('ir.module.module') modids = modobj.search(cr, uid, [('name', '=', 'crm')]) modobj.update_translations(cr, 1, modids, None) if res['document_ics']: ids = module_proxy.search(cr, uid, [('name', '=', 'document_ics')]) module_proxy.button_install(cr, uid, ids, context=context) cr.commit() db, pool = pooler.restart_pool(cr.dbname, update_module=True) return { 'view_type': 'form', "view_mode": 'form', 'res_model': 'ir.actions.configuration.wizard', 'type': 'ir.actions.act_window', 'target': 'new', } def action_cancel(self, cr, uid, ids, context=None): return { 'view_type': 'form', "view_mode": 'form', 'res_model': 'ir.actions.configuration.wizard', 'type': 'ir.actions.act_window', 'target': 'new', } crm_menu_config_wizard() class crm_generic_wizard(osv.osv_memory): _name = 'crm.generic_wizard' _columns = { 'section_id': fields.many2one('crm.case.section', 'Section', required=True), 'user_id': fields.many2one('res.users', 'Responsible'), } def _get_default_section(self, cr, uid, context): case_id = context.get('active_id',False) if not case_id: return False case_obj = self.pool.get('crm.case') case = case_obj.read(cr, uid, case_id, ['state','section_id']) if case['state'] in ('done'): raise osv.except_osv(_('Error !'), _('You can not assign Closed Case.')) return case['section_id'] _defaults = { 'section_id': _get_default_section } def action_create(self, cr, uid, ids, context=None): case_obj = self.pool.get('crm.case') case_id = context.get('active_id',[]) res = self.read(cr, uid, ids)[0] case = case_obj.read(cr, uid, case_id, ['state']) if case['state'] in ('done'): raise osv.except_osv(_('Error !'), _('You can not assign Closed Case.')) new_case_id = case_obj.copy(cr, uid, case_id, default= { 'section_id':res.get('section_id',False), 'user_id':res.get('user_id',False) }, context=context) case_obj.write(cr, uid, case_id, {'case_id':new_case_id}, context=context) case_obj.case_close(cr, uid, [case_id]) return {} crm_generic_wizard() # vim:expandtab:smartindent:tabstop=4:softtabstop=4:shiftwidth=4: