website phone direct email Sales Department Sales Module CRM has been installed From the top menu Sales, manage your sales pipeline: leads, opportunities, meetings, phone calls, and customers. OpenERP ensures that all cases are successfully tracked by all parties. It can automatically send reminders, escalate requests, trigger specific methods and lots of other actions based on your own enterprise rules. In the Sales settings, you can configure an email gateway to automatically create leads from messages sent on a particular email address. To manage quotations and sale orders, install the module "Sales Management". With this module, you will be able to create quotations directly from opportunities.