crm.helpdesk.report.graph crm.helpdesk.report crm.helpdesk.report.select crm.helpdesk.report Helpdesk Analysis crm.helpdesk.report form graph {"search_default_year":1,"search_default_User":1,"search_default_this_month":1,'group_by_no_leaf':1,'group_by':[]} Have a general overview of all support requests by sorting them with specific criteria such as the processing time, number of requests answered, emails sent and costs. graph