53 lines
2.6 KiB
YAML
53 lines
2.6 KiB
YAML
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Customer interested in our product. so he send request by email to get more details.
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Mail script will be fetched him request from mail server. so I process that mail after read EML file
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!python {model: mail.thread}: |
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import addons
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request_file = open(addons.get_module_resource('crm','test', 'customer_request.eml'),'rb')
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request_message = request_file.read()
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self.message_process(cr, uid, 'crm.lead', request_message)
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After getting the mail, I check details of new lead of that customer.
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!python {model: crm.lead}: |
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lead_ids = self.search(cr, uid, [('email_from','=', 'Mr. John Right <info@customer.com>')])
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assert lead_ids and len(lead_ids), "Lead is not created after getting request"
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lead = self.browse(cr, uid, lead_ids[0], context=context)
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assert not lead.partner_id, "Customer should be a new"
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assert lead.name == "Fournir votre devis avec le meilleur prix.", "Subject does not match"
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I reply him request with welcome message.
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!python {model: mail.compose.message}: |
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lead_ids = self.pool.get('crm.lead').search(cr, uid, [('email_from','=', 'Mr. John Right <info@customer.com>')])
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context.update({'active_model': 'crm.lead','active_id': lead_ids[0]})
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id = self.create(cr, uid, {'body': "Merci à l'intérêt pour notre produit.nous vous contacterons bientôt. Merci", 'email_from': 'sales@mycompany.com'}, context=context)
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try:
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self.send_mail(cr, uid, [id], context=context)
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except:
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pass
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Now, I convert him into customer and put into regular customer list.
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!python {model: crm.lead}: |
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lead_ids = self.search(cr, uid, [('email_from','=', 'Mr. John Right <info@customer.com>')])
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self.convert_partner(cr, uid, lead_ids, context=context)
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I convert one phonecall request as a customer and put into regular customer list.
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!python {model: crm.phonecall2partner}: |
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context.update({'active_model': 'crm.phonecall', 'active_ids': [ref("crm.crm_phonecall_4")], 'active_id': ref("crm.crm_phonecall_4")})
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new_id = self.create(cr, uid, {}, context=context)
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self.make_partner(cr, uid, [new_id], context=context)
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I check converted phonecall to partner.
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!python {model: res.partner}: |
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partner_id = self.search(cr, uid, [('phonecall_ids', '=', ref('crm.crm_phonecall_4'))])
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assert partner_id, "Customer is not found in regular customer list."
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data = self.browse(cr, uid, partner_id, context=context)[0]
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assert data.user_id.id == ref("base.user_root"), "User not assign properly"
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assert data.name == "Wanted information about pricing of Laptops", "Bad partner name"
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