397 lines
18 KiB
Python
397 lines
18 KiB
Python
#-*- coding: utf-8 -*-
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##############################################################################
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#
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# OpenERP, Open Source Management Solution
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# Copyright (C) 2004-2010 Tiny SPRL (<http://tiny.be>).
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#
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# This program is free software: you can redistribute it and/or modify
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# it under the terms of the GNU Affero General Public License as
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# published by the Free Software Foundation, either version 3 of the
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# License, or (at your option) any later version.
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#
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# This program is distributed in the hope that it will be useful,
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# but WITHOUT ANY WARRANTY; without even the implied warranty of
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# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
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# GNU Affero General Public License for more details.
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#
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# You should have received a copy of the GNU Affero General Public License
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# along with this program. If not, see <http://www.gnu.org/licenses/>.
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#
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##############################################################################
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import base64
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import os
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import re
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import time
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import mx.DateTime
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from datetime import datetime, timedelta
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import binascii
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import collections
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import tools
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from crm import crm
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from osv import fields,osv,orm
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from osv.orm import except_orm
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from tools.translate import _
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import tools
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class project_issue(osv.osv, crm.crm_case):
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_name = "project.issue"
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_description = "Project Issue"
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_order = "priority, id desc"
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_inherit = ['mailgate.thread']
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def case_open(self, cr, uid, ids, *args):
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"""
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@param self: The object pointer
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@param cr: the current row, from the database cursor,
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@param uid: the current user’s ID for security checks,
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@param ids: List of case's Ids
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@param *args: Give Tuple Value
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"""
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res = super(project_issue, self).case_open(cr, uid, ids, *args)
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self.write(cr, uid, ids, {'date_open': time.strftime('%Y-%m-%d %H:%M:%S')})
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return res
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def _compute_day(self, cr, uid, ids, fields, args, context=None):
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if context is None:
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context = {}
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"""
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@param cr: the current row, from the database cursor,
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@param uid: the current user’s ID for security checks,
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@param ids: List of Openday’s IDs
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@return: difference between current date and log date
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@param context: A standard dictionary for contextual values
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"""
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cal_obj = self.pool.get('resource.calendar')
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res_obj = self.pool.get('resource.resource')
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res = {}
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for issue in self.browse(cr, uid, ids, context=context):
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for field in fields:
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res[issue.id] = {}
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duration = 0
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ans = False
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hours = 0
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if field in ['working_hours_open','day_open']:
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if issue.date_open:
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date_create = datetime.strptime(issue.create_date, "%Y-%m-%d %H:%M:%S")
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date_open = datetime.strptime(issue.date_open, "%Y-%m-%d %H:%M:%S")
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ans = date_open - date_create
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date_until = issue.date_open
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#Calculating no. of working hours to open the issue
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hours = cal_obj.interval_hours_get(cr, uid, issue.project_id.resource_calendar_id.id,
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mx.DateTime.strptime(issue.create_date, '%Y-%m-%d %H:%M:%S'),
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mx.DateTime.strptime(issue.date_open, '%Y-%m-%d %H:%M:%S'))
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elif field in ['working_hours_close','day_close']:
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if issue.date_closed:
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date_create = datetime.strptime(issue.create_date, "%Y-%m-%d %H:%M:%S")
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date_close = datetime.strptime(issue.date_closed, "%Y-%m-%d %H:%M:%S")
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date_until = issue.date_closed
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ans = date_close - date_create
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#Calculating no. of working hours to close the issue
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hours = cal_obj.interval_hours_get(cr, uid, issue.project_id.resource_calendar_id.id,
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mx.DateTime.strptime(issue.create_date, '%Y-%m-%d %H:%M:%S'),
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mx.DateTime.strptime(issue.date_closed, '%Y-%m-%d %H:%M:%S'))
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if ans:
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resource_id = False
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if issue.user_id:
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resource_ids = res_obj.search(cr, uid, [('user_id','=',issue.user_id.id)])
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if resource_ids and len(resource_ids):
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resource_id = resource_ids[0]
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duration = float(ans.days)
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if issue.project_id and issue.project_id.resource_calendar_id:
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duration = float(ans.days) * 24
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new_dates = cal_obj.interval_min_get(cr, uid, issue.project_id.resource_calendar_id.id, mx.DateTime.strptime(issue.create_date, '%Y-%m-%d %H:%M:%S'), duration, resource=resource_id)
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no_days = []
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date_until = mx.DateTime.strptime(date_until, '%Y-%m-%d %H:%M:%S')
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for in_time, out_time in new_dates:
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if in_time.date not in no_days:
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no_days.append(in_time.date)
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if out_time > date_until:
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break
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duration = len(no_days)
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if field in ['working_hours_open','working_hours_close']:
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res[issue.id][field] = hours
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else:
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res[issue.id][field] = abs(float(duration))
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return res
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_columns = {
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'id': fields.integer('ID'),
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'name': fields.char('Name', size=128, required=True),
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'active': fields.boolean('Active', required=False),
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'create_date': fields.datetime('Creation Date', readonly=True),
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'write_date': fields.datetime('Update Date', readonly=True),
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'date_deadline': fields.date('Deadline'),
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'date_closed': fields.datetime('Closed', readonly=True),
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'section_id': fields.many2one('crm.case.section', 'Sales Team', \
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select=True, help='Sales team to which Case belongs to.\
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Define Responsible user and Email account for mail gateway.'),
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'user_id': fields.many2one('res.users', 'Responsible'),
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'partner_id': fields.many2one('res.partner', 'Partner'),
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'partner_address_id': fields.many2one('res.partner.address', 'Partner Contact', \
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domain="[('partner_id','=',partner_id)]"),
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'company_id': fields.many2one('res.company', 'Company'),
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'description': fields.text('Description'),
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'state': fields.selection([('draft', 'Draft'), ('open', 'Todo'), ('cancel', 'Cancelled'), ('done', 'Closed'),('pending', 'Pending'), ], 'State', size=16, readonly=True,
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help='The state is set to \'Draft\', when a case is created.\
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\nIf the case is in progress the state is set to \'Open\'.\
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\nWhen the case is over, the state is set to \'Done\'.\
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\nIf the case needs to be reviewed then the state is set to \'Pending\'.'),
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'email_from': fields.char('Email', size=128, help="These people will receive email."),
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'email_cc': fields.text('Watchers Emails', size=252, help="These people\
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will receive a copy of the future" \
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" communication between partner and users by email"),
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'date_open': fields.datetime('Opened', readonly=True),
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# Project Issue fields
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'date_closed': fields.datetime('Closed', readonly=True),
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'date': fields.datetime('Date'),
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'canal_id': fields.many2one('res.partner.canal', 'Channel', help="The channels represent the different communication modes available with the customer." \
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" With each commercial opportunity, you can indicate the canall which is this opportunity source."),
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'categ_id': fields.many2one('crm.case.categ', 'Category', domain="[('object_id.model', '=', 'crm.project.bug')]"),
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'priority': fields.selection(crm.AVAILABLE_PRIORITIES, 'Severity'),
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'type_id': fields.many2one('crm.case.resource.type', 'Version', domain="[('object_id.model', '=', 'project.issue')]"),
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'partner_name': fields.char("Employee's Name", size=64),
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'partner_mobile': fields.char('Mobile', size=32),
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'partner_phone': fields.char('Phone', size=32),
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'stage_id': fields.many2one ('crm.case.stage', 'Stage', domain="[('object_id.model', '=', 'project.issue')]"),
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'project_id':fields.many2one('project.project', 'Project'),
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'duration': fields.float('Duration'),
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'task_id': fields.many2one('project.task', 'Task', domain="[('project_id','=',project_id)]"),
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'date_open': fields.datetime('Opened', readonly=True),
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'day_open': fields.function(_compute_day, string='Days to Open', \
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method=True, multi='day_open', type="float", store=True),
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'day_close': fields.function(_compute_day, string='Days to Close', \
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method=True, multi='day_close', type="float", store=True),
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'assigned_to': fields.many2one('res.users', 'Assigned to'),
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'working_hours_open': fields.function(_compute_day, string='Working Hours to Open the Issue', \
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method=True, multi='working_days_open', type="float", store=True),
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'working_hours_close': fields.function(_compute_day, string='Working Hours to Close the Issue', \
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method=True, multi='working_days_close', type="float", store=True),
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'message_ids': fields.one2many('mailgate.message', 'res_id', 'Messages', domain=[('history', '=', True),('model','=',_name)]),
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'log_ids': fields.one2many('mailgate.message', 'res_id', 'Logs', domain=[('history', '=', False),('model','=',_name)]),
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'date_action_last': fields.datetime('Last Action', readonly=1),
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'date_action_next': fields.datetime('Next Action', readonly=1),
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}
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def _get_project(self, cr, uid, context):
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user = self.pool.get('res.users').browse(cr, uid, uid, context=context)
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if user.context_project_id:
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return user.context_project_id.id
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return False
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_defaults = {
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'active': 1,
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'user_id': crm.crm_case._get_default_user,
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'partner_id': crm.crm_case._get_default_partner,
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'partner_address_id': crm.crm_case._get_default_partner_address,
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'email_from': crm.crm_case. _get_default_email,
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'state': 'draft',
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'section_id': crm.crm_case. _get_section,
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'company_id': lambda s, cr, uid, c: s.pool.get('res.company')._company_default_get(cr, uid, 'crm.helpdesk', context=c),
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'priority': crm.AVAILABLE_PRIORITIES[2][0],
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'project_id':_get_project,
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}
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def convert_issue_task(self, cr, uid, ids, context=None):
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case_obj = self.pool.get('project.issue')
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data_obj = self.pool.get('ir.model.data')
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task_obj = self.pool.get('project.task')
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if context is None:
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context = {}
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result = data_obj._get_id(cr, uid, 'project', 'view_task_search_form')
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res = data_obj.read(cr, uid, result, ['res_id'])
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id2 = data_obj._get_id(cr, uid, 'project', 'view_task_form2')
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id3 = data_obj._get_id(cr, uid, 'project', 'view_task_tree2')
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if id2:
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id2 = data_obj.browse(cr, uid, id2, context=context).res_id
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if id3:
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id3 = data_obj.browse(cr, uid, id3, context=context).res_id
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for bug in case_obj.browse(cr, uid, ids, context=context):
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new_task_id = task_obj.create(cr, uid, {
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'name': bug.name,
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'partner_id': bug.partner_id.id,
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'description':bug.description,
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'date': bug.date,
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'project_id': bug.project_id.id,
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'priority': bug.priority,
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'user_id': bug.assigned_to.id,
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'planned_hours': 0.0,
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})
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vals = {
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'task_id': new_task_id,
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}
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case_obj.write(cr, uid, [bug.id], vals)
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return {
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'name': _('Tasks'),
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'view_type': 'form',
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'view_mode': 'form,tree',
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'res_model': 'project.task',
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'res_id': int(new_task_id),
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'view_id': False,
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'views': [(id2,'form'),(id3,'tree'),(False,'calendar'),(False,'graph')],
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'type': 'ir.actions.act_window',
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'search_view_id': res['res_id'],
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'nodestroy': True
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}
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def _convert(self, cr, uid, ids, xml_id, context=None):
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data_obj = self.pool.get('ir.model.data')
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id2 = data_obj._get_id(cr, uid, 'project_issue', xml_id)
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categ_id = False
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if id2:
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categ_id = data_obj.browse(cr, uid, id2, context=context).res_id
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if categ_id:
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self.write(cr, uid, ids, {'categ_id': categ_id})
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return True
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def convert_to_feature(self, cr, uid, ids, context=None):
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return self._convert(cr, uid, ids, 'feature_request_categ', context=context)
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def convert_to_bug(self, cr, uid, ids, context=None):
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return self._convert(cr, uid, ids, 'bug_categ', context=context)
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def onchange_stage_id(self, cr, uid, ids, stage_id, context=None):
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if context is None:
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context = {}
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if not stage_id:
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return {'value':{}}
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stage = self.pool.get('crm.case.stage').browse(cr, uid, stage_id, context)
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if not stage.on_change:
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return {'value':{}}
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return {'value':{}}
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def case_escalate(self, cr, uid, ids, *args):
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"""Escalates case to top level
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@param self: The object pointer
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@param cr: the current row, from the database cursor,
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@param uid: the current user’s ID for security checks,
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@param ids: List of case Ids
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@param *args: Tuple Value for additional Params
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"""
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cases = self.browse(cr, uid, ids)
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for case in cases:
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data = {}
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if case.project_id.project_escalation_id:
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data['project_id'] = case.project_id.project_escalation_id.id
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if case.project_id.project_escalation_id.user_id:
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data['user_id'] = case.project_id.project_escalation_id.user_id.id
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else:
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raise osv.except_osv(_('Warning !'), _('You cannot escalate this issue.\nThe relevant Project has not configured the Escalation Project!'))
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self.write(cr, uid, [case.id], data)
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return True
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def message_new(self, cr, uid, msg, context):
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"""
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Automatically calls when new email message arrives
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@param self: The object pointer
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@param cr: the current row, from the database cursor,
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@param uid: the current user’s ID for security checks
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"""
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mailgate_pool = self.pool.get('email.server.tools')
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subject = msg.get('subject')
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body = msg.get('body')
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msg_from = msg.get('from')
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priority = msg.get('priority')
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vals = {
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'name': subject,
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'email_from': msg_from,
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'email_cc': msg.get('cc'),
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'description': body,
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'user_id': False,
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}
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if msg.get('priority', False):
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vals['priority'] = priority
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res = mailgate_pool.get_partner(cr, uid, msg.get('from'))
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if res:
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vals.update(res)
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res = self.create(cr, uid, vals, context)
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self.convert_to_bug(cr, uid, [res], context=context)
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attachents = msg.get('attachments', [])
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for attactment in attachents or []:
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data_attach = {
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'name': attactment,
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'datas': binascii.b2a_base64(str(attachents.get(attactment))),
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'datas_fname': attactment,
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'description': 'Mail attachment',
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'res_model': self._name,
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'res_id': res,
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}
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self.pool.get('ir.attachment').create(cr, uid, data_attach)
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return res
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def message_update(self, cr, uid, ids, vals={}, msg="", default_act='pending', context=None):
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if context is None:
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context = {}
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"""
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@param self: The object pointer
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@param cr: the current row, from the database cursor,
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@param uid: the current user’s ID for security checks,
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@param ids: List of update mail’s IDs
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"""
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if isinstance(ids, (str, int, long)):
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ids = [ids]
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vals.update({
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'description': msg['body']
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})
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if msg.get('priority', False):
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vals['priority'] = msg.get('priority')
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maps = {
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'cost': 'planned_cost',
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'revenue': 'planned_revenue',
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'probability': 'probability'
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}
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vls = { }
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for line in msg['body'].split('\n'):
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line = line.strip()
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res = tools.misc.command_re.match(line)
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if res and maps.get(res.group(1).lower(), False):
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key = maps.get(res.group(1).lower())
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vls[key] = res.group(2).lower()
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vals.update(vls)
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res = self.write(cr, uid, ids, vals)
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return res
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def msg_send(self, cr, uid, id, *args, **argv):
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""" Send The Message
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@param self: The object pointer
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@param cr: the current row, from the database cursor,
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@param uid: the current user’s ID for security checks,
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@param ids: List of email’s IDs
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@param *args: Return Tuple Value
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@param **args: Return Dictionary of Keyword Value
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"""
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return True
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project_issue()
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class project(osv.osv):
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_inherit = "project.project"
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_columns = {
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'resource_calendar_id': fields.many2one('resource.calendar', 'Working Time', help="Timetable working hours to adjust the gantt diagram report"),
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}
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project()
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# vim:expandtab:smartindent:tabstop=4:softtabstop=4:shiftwidth=4:
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