34 lines
1.0 KiB
YAML
34 lines
1.0 KiB
YAML
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Now I check claims which contain customer claim information about document
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related problem, product related problem.
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I start by creating new claims for Damaged product as Value Claims with priority High and specify
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date of claim at which claim is created.
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!record {model: crm.claim, id: crm_claim_damagedproduct0}:
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categ_id: crm_claim.categ_claim2
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date: !eval time.strftime('%Y-%m-%d %H:%M:%S')
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email_from: info@balmerinc.be
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name: 'Damaged product '
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partner_address_id: base.res_partner_address_1
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partner_id: base.res_partner_9
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priority: '2'
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section_id: crm.section_sales_department
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I check that the claims is in 'draft' state.
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!assert {model: crm.claim, id: crm_claim_damagedproduct0}:
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- state == 'draft'
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I can change that stage by next button right on it
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!python {model: crm.claim}: |
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self.stage_next(cr, uid, [ref('crm_claim_damagedproduct0')])
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I make this claim as Open
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!python {model: crm.claim}: |
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self.case_open(cr, uid, [ref('crm_claim_damagedproduct0')])
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