58 lines
2.2 KiB
YAML
58 lines
2.2 KiB
YAML
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In order to test process of issue tracking in OpenERP, I Open the Issue.
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!python {model: project.issue}: |
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self.case_open(cr, uid, [ref("crm_case_buginaccountsmodule0")])
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I check state of Issue after opened it.
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!assert {model: project.issue, id: crm_case_buginaccountsmodule0, severity: error, string: Issue should be in open state}:
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- state == 'open'
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Now I put Issue in pending due to need more information.
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!python {model: project.issue}: |
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self.case_pending(cr, uid, [ref("crm_case_buginaccountsmodule0")])
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I check state after put in pending.
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!assert {model: project.issue, id: crm_case_buginaccountsmodule0, severity: error, string: Issue should be in pending state}:
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- state == 'pending'
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I send mail to get more details. TODO revert mail.mail to mail.compose.message (conversion to customer should be automatic).
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!python {model: mail.mail }: |
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ctx = context.copy()
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ctx.update({'active_model': 'project.issue', 'active_id': ref("crm_case_buginaccountsmodule0"), 'active_ids': [ref("crm_case_buginaccountsmodule0")]})
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vals = self.default_get(cr, uid , [], context=ctx)
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try:
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new_id = self.create(cr, uid, {'email_from': 'support@mycompany.com','email_to': 'Robert_Adersen@yahoo.com', 'subject': 'Regarding error in account module we nees more details'})
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self.send_mail(cr, uid, [new_id], context=ctx)
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except Exception, e:
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pass
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After getting sufficient details, I re-open Issue from pending state.
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!python {model: project.issue}: |
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self.case_open(cr, uid, [ref("crm_case_buginaccountsmodule0")])
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I check state of Issue after re-opened.
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!assert {model: project.issue, id: crm_case_buginaccountsmodule0, severity: error, string: Issue should be in open state}:
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- state == 'open'
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I create Task for Issue.
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!python {model: project.issue}: |
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self.convert_issue_task(cr, uid, [ref("crm_case_buginaccountsmodule0")])
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I close Issue after resolving it
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!python {model: project.issue}: |
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self.case_close(cr, uid, [ref("crm_case_buginaccountsmodule0")])
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I Check state of Issue after closed.
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!assert {model: project.issue, id: crm_case_buginaccountsmodule0, severity: error, string: Issue should be in done state}:
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- state == 'done'
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