202 lines
8.9 KiB
Python
202 lines
8.9 KiB
Python
# -*- coding: utf-8 -*-
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##############################################################################
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#
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# OpenERP, Open Source Management Solution
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# Copyright (C) 2004-today OpenERP SA (<http://www.openerp.com>)
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#
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# This program is free software: you can redistribute it and/or modify
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# it under the terms of the GNU Affero General Public License as
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# published by the Free Software Foundation, either version 3 of the
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# License, or (at your option) any later version.
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#
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# This program is distributed in the hope that it will be useful,
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# but WITHOUT ANY WARRANTY; without even the implied warranty of
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# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
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# GNU Affero General Public License for more details.
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#
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# You should have received a copy of the GNU Affero General Public License
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# along with this program. If not, see <http://www.gnu.org/licenses/>.
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#
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##############################################################################
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from openerp.osv import fields, osv
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from openerp.tools.translate import _
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class base_state(object):
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""" Base utility mixin class for objects willing to manage their state.
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Object subclassing this class should define the following colums:
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- ``date_open`` (datetime field)
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- ``date_closed`` (datetime field)
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- ``user_id`` (many2one to res.users)
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- ``partner_id`` (many2one to res.partner)
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- ``email_from`` (char field)
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- ``state`` (selection field)
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"""
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def _get_default_partner(self, cr, uid, context=None):
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""" Gives id of partner for current user
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:param context: if portal not in context returns False
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"""
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if context is None:
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context = {}
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if not context or not context.get('portal'):
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return False
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user = self.pool.get('res.users').browse(cr, uid, uid, context=context)
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if hasattr(user, 'partner_address_id') and user.partner_address_id:
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return user.partner_address_id
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return user.company_id.partner_id.id
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def _get_default_email(self, cr, uid, context=None):
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""" Gives default email address for current user
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:param context: if portal not in context returns False
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"""
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if context is None:
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context = {}
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if not context or not context.get('portal'):
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return False
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user = self.pool.get('res.users').browse(cr, uid, uid, context=context)
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return user.email
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def _get_default_user(self, cr, uid, context=None):
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""" Gives current user id
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:param context: if portal not in context returns False
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"""
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if context is None:
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context = {}
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if not context or not context.get('portal'):
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return False
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return uid
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def onchange_partner_address_id(self, cr, uid, ids, add, email=False):
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""" This function returns value of partner email based on Partner Address
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:param add: Id of Partner's address
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:param email: Partner's email ID
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"""
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data = {'value': {'email_from': False, 'phone':False}}
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if add:
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address = self.pool.get('res.partner').browse(cr, uid, add)
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data['value'] = {'email_from': address and address.email or False ,
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'phone': address and address.phone or False}
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if 'phone' not in self._columns:
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del data['value']['phone']
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return data
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def onchange_partner_id(self, cr, uid, ids, part, email=False):
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""" This function returns value of partner address based on partner
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:param part: Partner's id
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:param email: Partner's email ID
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"""
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data={}
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if part:
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addr = self.pool.get('res.partner').address_get(cr, uid, [part], ['contact'])
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data.update(self.onchange_partner_address_id(cr, uid, ids, addr['contact'])['value'])
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return {'value': data}
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def case_escalate(self, cr, uid, ids, context=None):
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""" Escalates case to parent level """
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cases = self.browse(cr, uid, ids, context=context)
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cases[0].state # fill browse record cache, for _action having old and new values
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data = {'active': True}
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for case in cases:
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parent_id = case.section_id.parent_id
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if parent_id:
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data['section_id'] = parent_id.id
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if parent_id.change_responsible and parent_id.user_id:
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data['user_id'] = parent_id.user_id.id
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else:
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raise osv.except_osv(_('Error!'), _('You can not escalate, you are already at the top level regarding your sales-team category.'))
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self.write(cr, uid, [case.id], data, context=context)
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case.case_escalate_send_note(parent_id, context=context)
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return True
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def case_open(self, cr, uid, ids, context=None):
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""" Opens case """
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cases = self.browse(cr, uid, ids, context=context)
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for case in cases:
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values = {'active': True}
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if case.state == 'draft':
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values['date_open'] = fields.datetime.now()
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if not case.user_id:
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values['user_id'] = uid
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self.case_set(cr, uid, [case.id], 'open', values, context=context)
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return True
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def case_close(self, cr, uid, ids, context=None):
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""" Closes case """
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return self.case_set(cr, uid, ids, 'done', {'date_closed': fields.datetime.now()}, context=context)
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def case_cancel(self, cr, uid, ids, context=None):
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""" Cancels case """
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return self.case_set(cr, uid, ids, 'cancel', {'active': True}, context=context)
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def case_pending(self, cr, uid, ids, context=None):
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""" Sets case as pending """
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return self.case_set(cr, uid, ids, 'pending', {'active': True}, context=context)
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def case_reset(self, cr, uid, ids, context=None):
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""" Resets case as draft """
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return self.case_set(cr, uid, ids, 'draft', {'active': True}, context=context)
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def case_set(self, cr, uid, ids, state_name, update_values=None, context=None):
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""" Generic method for setting case. This methods wraps the update
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of the record, as well as call to _action and browse_record
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case setting to fill the cache.
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:params: state_name: the new value of the state, such as
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'draft' or 'close'.
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:params: update_values: values that will be added with the state
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update when writing values to the record.
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"""
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cases = self.browse(cr, uid, ids, context=context)
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cases[0].state # fill browse record cache, for _action having old and new values
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if update_values is None:
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update_values = {}
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update_values['state'] = state_name
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return self.write(cr, uid, ids, update_values, context=context)
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# ******************************
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# Notifications
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# ******************************
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def case_get_note_msg_prefix(self, cr, uid, id, context=None):
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return ''
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def case_open_send_note(self, cr, uid, ids, context=None):
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for id in ids:
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msg = _('%s has been <b>opened</b>.') % (self.case_get_note_msg_prefix(cr, uid, id, context=context))
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self.message_post(cr, uid, [id], body=msg, context=context)
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return True
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def case_escalate_send_note(self, cr, uid, ids, new_section=None, context=None):
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for id in ids:
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if new_section:
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msg = '%s has been <b>escalated</b> to <b>%s</b>.' % (self.case_get_note_msg_prefix(cr, uid, id, context=context), new_section.name)
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else:
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msg = '%s has been <b>escalated</b>.' % (self.case_get_note_msg_prefix(cr, uid, id, context=context))
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self.message_post(cr, uid, [id], body=msg, context=context)
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return True
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def case_close_send_note(self, cr, uid, ids, context=None):
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for id in ids:
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msg = _('%s has been <b>closed</b>.') % (self.case_get_note_msg_prefix(cr, uid, id, context=context))
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self.message_post(cr, uid, [id], body=msg, context=context)
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return True
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def case_cancel_send_note(self, cr, uid, ids, context=None):
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for id in ids:
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msg = _('%s has been <b>canceled</b>.') % (self.case_get_note_msg_prefix(cr, uid, id, context=context))
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self.message_post(cr, uid, [id], body=msg, context=context)
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return True
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def case_pending_send_note(self, cr, uid, ids, context=None):
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for id in ids:
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msg = _('%s is now <b>pending</b>.') % (self.case_get_note_msg_prefix(cr, uid, id, context=context))
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self.message_post(cr, uid, [id], body=msg, context=context)
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return True
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def case_reset_send_note(self, cr, uid, ids, context=None):
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for id in ids:
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msg = _('%s has been <b>renewed</b>.') % (self.case_get_note_msg_prefix(cr, uid, id, context=context))
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self.message_post(cr, uid, [id], body=msg, context=context)
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return True
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