odoo/addons/crm/crm.py

279 lines
14 KiB
Python

# -*- coding: utf-8 -*-
##############################################################################
#
# OpenERP, Open Source Management Solution
# Copyright (C) 2004-today OpenERP SA (<http://www.openerp.com>)
#
# This program is free software: you can redistribute it and/or modify
# it under the terms of the GNU Affero General Public License as
# published by the Free Software Foundation, either version 3 of the
# License, or (at your option) any later version.
#
# This program is distributed in the hope that it will be useful,
# but WITHOUT ANY WARRANTY; without even the implied warranty of
# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
# GNU Affero General Public License for more details.
#
# You should have received a copy of the GNU Affero General Public License
# along with this program. If not, see <http://www.gnu.org/licenses/>.
#
##############################################################################
import calendar
from datetime import date, datetime
from dateutil import relativedelta
from openerp import tools
from openerp.osv import fields
from openerp.osv import osv
AVAILABLE_PRIORITIES = [
('0', 'Very Low'),
('1', 'Low'),
('2', 'Normal'),
('3', 'High'),
('4', 'Very High'),
]
class crm_case_channel(osv.osv):
_name = "crm.case.channel"
_description = "Channels"
_order = 'name'
_columns = {
'name': fields.char('Channel Name', size=64, required=True),
'active': fields.boolean('Active'),
}
_defaults = {
'active': lambda *a: 1,
}
class crm_case_stage(osv.osv):
""" Model for case stages. This models the main stages of a document
management flow. Main CRM objects (leads, opportunities, project
issues, ...) will now use only stages, instead of state and stages.
Stages are for example used to display the kanban view of records.
"""
_name = "crm.case.stage"
_description = "Stage of case"
_rec_name = 'name'
_order = "sequence"
_columns = {
'name': fields.char('Stage Name', size=64, required=True, translate=True),
'sequence': fields.integer('Sequence', help="Used to order stages. Lower is better."),
'probability': fields.float('Probability (%)', required=True, help="This percentage depicts the default/average probability of the Case for this stage to be a success"),
'on_change': fields.boolean('Change Probability Automatically', help="Setting this stage will change the probability automatically on the opportunity."),
'requirements': fields.text('Requirements'),
'section_ids': fields.many2many('crm.case.section', 'section_stage_rel', 'stage_id', 'section_id', string='Sections',
help="Link between stages and sales teams. When set, this limitate the current stage to the selected sales teams."),
'case_default': fields.boolean('Default to New Sales Team',
help="If you check this field, this stage will be proposed by default on each sales team. It will not assign this stage to existing teams."),
'fold': fields.boolean('Folded in Kanban View',
help='This stage is folded in the kanban view when'
'there are no records in that stage to display.'),
'type': fields.selection([('lead', 'Lead'),
('opportunity', 'Opportunity'),
('both', 'Both')],
string='Type', size=16, required=True,
help="This field is used to distinguish stages related to Leads from stages related to Opportunities, or to specify stages available for both types."),
}
_defaults = {
'sequence': 1,
'probability': 0.0,
'on_change': True,
'fold': False,
'type': 'both',
'case_default': True,
}
class crm_case_section(osv.osv):
""" Model for sales teams. """
_name = "crm.case.section"
_inherits = {'mail.alias': 'alias_id'}
_inherit = "mail.thread"
_description = "Sales Teams"
_order = "complete_name"
# number of periods for lead/opportunities/... tracking in salesteam kanban dashboard/kanban view
_period_number = 5
def get_full_name(self, cr, uid, ids, field_name, arg, context=None):
return dict(self.name_get(cr, uid, ids, context=context))
def __get_bar_values(self, cr, uid, obj, domain, read_fields, value_field, groupby_field, context=None):
""" Generic method to generate data for bar chart values using SparklineBarWidget.
This method performs obj.read_group(cr, uid, domain, read_fields, groupby_field).
:param obj: the target model (i.e. crm_lead)
:param domain: the domain applied to the read_group
:param list read_fields: the list of fields to read in the read_group
:param str value_field: the field used to compute the value of the bar slice
:param str groupby_field: the fields used to group
:return list section_result: a list of dicts: [
{ 'value': (int) bar_column_value,
'tootip': (str) bar_column_tooltip,
}
]
"""
month_begin = date.today().replace(day=1)
section_result = [{
'value': 0,
'tooltip': (month_begin + relativedelta.relativedelta(months=-i)).strftime('%B %Y'),
} for i in range(self._period_number - 1, -1, -1)]
group_obj = obj.read_group(cr, uid, domain, read_fields, groupby_field, context=context)
pattern = tools.DEFAULT_SERVER_DATE_FORMAT if obj.fields_get(cr, uid, groupby_field)[groupby_field]['type'] == 'date' else tools.DEFAULT_SERVER_DATETIME_FORMAT
for group in group_obj:
group_begin_date = datetime.strptime(group['__domain'][0][2], pattern)
month_delta = relativedelta.relativedelta(month_begin, group_begin_date)
section_result[self._period_number - (month_delta.months + 1)] = {'value': group.get(value_field, 0), 'tooltip': group.get(groupby_field, 0)}
return section_result
def _get_opportunities_data(self, cr, uid, ids, field_name, arg, context=None):
""" Get opportunities-related data for salesteam kanban view
monthly_open_leads: number of open lead during the last months
monthly_planned_revenue: planned revenu of opportunities during the last months
"""
obj = self.pool.get('crm.lead')
res = dict.fromkeys(ids, False)
month_begin = date.today().replace(day=1)
date_begin = month_begin - relativedelta.relativedelta(months=self._period_number - 1)
date_end = month_begin.replace(day=calendar.monthrange(month_begin.year, month_begin.month)[1])
lead_pre_domain = [('create_date', '>=', date_begin.strftime(tools.DEFAULT_SERVER_DATE_FORMAT)),
('create_date', '<=', date_end.strftime(tools.DEFAULT_SERVER_DATE_FORMAT)),
('type', '=', 'lead')]
opp_pre_domain = [('date_deadline', '>=', date_begin.strftime(tools.DEFAULT_SERVER_DATETIME_FORMAT)),
('date_deadline', '<=', date_end.strftime(tools.DEFAULT_SERVER_DATETIME_FORMAT)),
('type', '=', 'opportunity')]
for id in ids:
res[id] = dict()
lead_domain = lead_pre_domain + [('section_id', '=', id)]
opp_domain = opp_pre_domain + [('section_id', '=', id)]
res[id]['monthly_open_leads'] = self.__get_bar_values(cr, uid, obj, lead_domain, ['create_date'], 'create_date_count', 'create_date', context=context)
res[id]['monthly_planned_revenue'] = self.__get_bar_values(cr, uid, obj, opp_domain, ['planned_revenue', 'date_deadline'], 'planned_revenue', 'date_deadline', context=context)
return res
_columns = {
'name': fields.char('Sales Team', size=64, required=True, translate=True),
'complete_name': fields.function(get_full_name, type='char', size=256, readonly=True, store=True),
'code': fields.char('Code', size=8),
'active': fields.boolean('Active', help="If the active field is set to "\
"true, it will allow you to hide the sales team without removing it."),
'change_responsible': fields.boolean('Reassign Escalated', help="When escalating to this team override the salesman with the team leader."),
'user_id': fields.many2one('res.users', 'Team Leader'),
'member_ids': fields.many2many('res.users', 'sale_member_rel', 'section_id', 'member_id', 'Team Members'),
'reply_to': fields.char('Reply-To', size=64, help="The email address put in the 'Reply-To' of all emails sent by OpenERP about cases in this sales team"),
'parent_id': fields.many2one('crm.case.section', 'Parent Team'),
'child_ids': fields.one2many('crm.case.section', 'parent_id', 'Child Teams'),
'resource_calendar_id': fields.many2one('resource.calendar', "Working Time", help="Used to compute open days"),
'note': fields.text('Description'),
'working_hours': fields.float('Working Hours', digits=(16, 2)),
'stage_ids': fields.many2many('crm.case.stage', 'section_stage_rel', 'section_id', 'stage_id', 'Stages'),
'alias_id': fields.many2one('mail.alias', 'Alias', ondelete="restrict", required=True,
help="The email address associated with this team. New emails received will automatically "
"create new leads assigned to the team."),
'color': fields.integer('Color Index'),
'use_leads': fields.boolean('Leads',
help="The first contact you get with a potential customer is a lead you qualify before converting it into a real business opportunity. Check this box to manage leads in this sales team."),
'monthly_open_leads': fields.function(_get_opportunities_data,
type="string", readonly=True, multi='_get_opportunities_data',
string='Open Leads per Month'),
'monthly_planned_revenue': fields.function(_get_opportunities_data,
type="string", readonly=True, multi='_get_opportunities_data',
string='Planned Revenue per Month')
}
def _get_stage_common(self, cr, uid, context):
ids = self.pool.get('crm.case.stage').search(cr, uid, [('case_default', '=', 1)], context=context)
return ids
_defaults = {
'active': 1,
'stage_ids': _get_stage_common,
'use_leads': True,
}
_sql_constraints = [
('code_uniq', 'unique (code)', 'The code of the sales team must be unique !')
]
_constraints = [
(osv.osv._check_recursion, 'Error ! You cannot create recursive Sales team.', ['parent_id'])
]
def name_get(self, cr, uid, ids, context=None):
"""Overrides orm name_get method"""
if not isinstance(ids, list):
ids = [ids]
res = []
if not ids:
return res
reads = self.read(cr, uid, ids, ['name', 'parent_id'], context)
for record in reads:
name = record['name']
if record['parent_id']:
name = record['parent_id'][1] + ' / ' + name
res.append((record['id'], name))
return res
def create(self, cr, uid, vals, context=None):
if context is None:
context = {}
create_context = dict(context, alias_model_name='crm.lead', alias_parent_model_name=self._name)
section_id = super(crm_case_section, self).create(cr, uid, vals, context=create_context)
section = self.browse(cr, uid, section_id, context=context)
self.pool.get('mail.alias').write(cr, uid, [section.alias_id.id], {'alias_parent_thread_id': section_id, 'alias_defaults': {'section_id': section_id, 'type': 'lead'}}, context=context)
return section_id
def unlink(self, cr, uid, ids, context=None):
# Cascade-delete mail aliases as well, as they should not exist without the sales team.
mail_alias = self.pool.get('mail.alias')
alias_ids = [team.alias_id.id for team in self.browse(cr, uid, ids, context=context) if team.alias_id]
res = super(crm_case_section, self).unlink(cr, uid, ids, context=context)
mail_alias.unlink(cr, uid, alias_ids, context=context)
return res
class crm_case_categ(osv.osv):
""" Category of Case """
_name = "crm.case.categ"
_description = "Category of Case"
_columns = {
'name': fields.char('Name', size=64, required=True, translate=True),
'section_id': fields.many2one('crm.case.section', 'Sales Team'),
'object_id': fields.many2one('ir.model', 'Object Name'),
}
def _find_object_id(self, cr, uid, context=None):
"""Finds id for case object"""
context = context or {}
object_id = context.get('object_id', False)
ids = self.pool.get('ir.model').search(cr, uid, ['|',('id', '=', object_id),('model', '=', context.get('object_name', False))])
return ids and ids[0] or False
_defaults = {
'object_id' : _find_object_id
}
class crm_case_resource_type(osv.osv):
""" Resource Type of case """
_name = "crm.case.resource.type"
_description = "Campaign"
_rec_name = "name"
_columns = {
'name': fields.char('Campaign Name', size=64, required=True, translate=True),
'section_id': fields.many2one('crm.case.section', 'Sales Team'),
}
class crm_payment_mode(osv.osv):
""" Payment Mode for Fund """
_name = "crm.payment.mode"
_description = "CRM Payment Mode"
_columns = {
'name': fields.char('Name', size=64, required=True),
'section_id': fields.many2one('crm.case.section', 'Sales Team'),
}
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