odoo/addons/crm_helpdesk/i18n/fr.po

668 lines
18 KiB
Plaintext

# French translation for openobject-addons
# Copyright (c) 2014 Rosetta Contributors and Canonical Ltd 2014
# This file is distributed under the same license as the openobject-addons package.
# FIRST AUTHOR <EMAIL@ADDRESS>, 2014.
#
msgid ""
msgstr ""
"Project-Id-Version: openobject-addons\n"
"Report-Msgid-Bugs-To: FULL NAME <EMAIL@ADDRESS>\n"
"POT-Creation-Date: 2015-01-21 14:07+0000\n"
"PO-Revision-Date: 2015-01-28 13:12+0000\n"
"Last-Translator: Olivier Lenoir <olivier.lenoir@free.fr>\n"
"Language-Team: French <fr@li.org>\n"
"MIME-Version: 1.0\n"
"Content-Type: text/plain; charset=UTF-8\n"
"Content-Transfer-Encoding: 8bit\n"
"X-Launchpad-Export-Date: 2015-01-29 06:04+0000\n"
"X-Generator: Launchpad (build 17306)\n"
#. module: crm_helpdesk
#: field:crm.helpdesk.report,email:0
msgid "# Emails"
msgstr "Nb. de courriels"
#. module: crm_helpdesk
#: field:crm.helpdesk.report,nbr:0
msgid "# of Requests"
msgstr "Nb. de requêtes"
#. module: crm_helpdesk
#: model:ir.actions.act_window,help:crm_helpdesk.crm_case_helpdesk_act111
msgid ""
"<p class=\"oe_view_nocontent_create\">\n"
" Click to create a new request. \n"
" </p><p>\n"
" Helpdesk and Support allow you to track your interventions.\n"
" </p><p>\n"
" Use the Odoo Issues system to manage your support\n"
" activities. Issues can be connected to the email gateway: "
"new\n"
" emails may create issues, each of them automatically gets "
"the\n"
" history of the conversation with the customer.\n"
" </p>\n"
" "
msgstr ""
#. module: crm_helpdesk
#: field:crm.helpdesk,active:0
msgid "Active"
msgstr "Actif"
#. module: crm_helpdesk
#: view:crm.helpdesk:crm_helpdesk.view_crm_case_helpdesk_filter
msgid "All pending Helpdesk Request"
msgstr "Demandes de support en attente"
#. module: crm_helpdesk
#: view:crm.helpdesk:crm_helpdesk.view_crm_case_helpdesk_filter
msgid "Assigned to Me or My Sales Team(s)"
msgstr ""
#. module: crm_helpdesk
#: selection:crm.helpdesk,state:0
#: selection:crm.helpdesk.report,state:0
msgid "Cancelled"
msgstr "Annulé"
#. module: crm_helpdesk
#: model:ir.ui.menu,name:crm_helpdesk.menu_crm_case_helpdesk-act
msgid "Categories"
msgstr "Catégories"
#. module: crm_helpdesk
#: view:crm.helpdesk:crm_helpdesk.crm_case_form_view_helpdesk
msgid "Categorization"
msgstr "Catégorisation"
#. module: crm_helpdesk
#: field:crm.helpdesk,categ_id:0
#: field:crm.helpdesk.report,categ_id:0
msgid "Category"
msgstr "Catégorie"
#. module: crm_helpdesk
#: field:crm.helpdesk,channel_id:0
#: field:crm.helpdesk.report,channel_id:0
msgid "Channel"
msgstr "Canal"
#. module: crm_helpdesk
#: view:crm.helpdesk.report:crm_helpdesk.view_report_crm_helpdesk_filter
#: field:crm.helpdesk.report,date_closed:0
msgid "Close Date"
msgstr "Date de clôture"
#. module: crm_helpdesk
#: field:crm.helpdesk,date_closed:0
#: selection:crm.helpdesk,state:0
#: view:crm.helpdesk.report:crm_helpdesk.view_report_crm_helpdesk_filter
#: selection:crm.helpdesk.report,state:0
msgid "Closed"
msgstr "Fermé"
#. module: crm_helpdesk
#: view:crm.helpdesk:crm_helpdesk.crm_case_form_view_helpdesk
msgid "Communication"
msgstr "Communication"
#. module: crm_helpdesk
#: help:crm.helpdesk,channel_id:0
msgid "Communication channel."
msgstr "Cannal de communication"
#. module: crm_helpdesk
#: field:crm.helpdesk,company_id:0
#: view:crm.helpdesk.report:crm_helpdesk.view_report_crm_helpdesk_filter
#: field:crm.helpdesk.report,company_id:0
msgid "Company"
msgstr "Société"
#. module: crm_helpdesk
#: model:ir.actions.act_window,help:crm_helpdesk.crm_helpdesk_categ_action
msgid ""
"Create and manage helpdesk categories to better manage and classify your "
"support requests."
msgstr ""
"Créez et gérez les catégories d'assistance pour mieux gérer et classer les "
"requêtes de support."
#. module: crm_helpdesk
#: field:crm.helpdesk,create_uid:0
msgid "Created by"
msgstr ""
#. module: crm_helpdesk
#: field:crm.helpdesk,create_date:0
#: field:crm.helpdesk.report,create_date:0
msgid "Creation Date"
msgstr "Date de création"
#. module: crm_helpdesk
#: view:crm.helpdesk:crm_helpdesk.crm_case_tree_view_helpdesk
#: field:crm.helpdesk,date:0
#: field:crm.helpdesk.report,date:0
msgid "Date"
msgstr "Date"
#. module: crm_helpdesk
#: help:crm.helpdesk,message_last_post:0
msgid "Date of the last message posted on the record."
msgstr "Date du dernier message posté sur cet enregistrement"
#. module: crm_helpdesk
#: view:crm.helpdesk:crm_helpdesk.crm_case_form_view_helpdesk
msgid "Dates"
msgstr "Dates"
#. module: crm_helpdesk
#: view:crm.helpdesk:crm_helpdesk.view_crm_case_helpdesk_filter
#: field:crm.helpdesk,date_deadline:0
#: field:crm.helpdesk.report,date_deadline:0
msgid "Deadline"
msgstr "Echéance"
#. module: crm_helpdesk
#: field:crm.helpdesk.report,delay_close:0
msgid "Delay to Close"
msgstr "Délai pour clôturer"
#. module: crm_helpdesk
#: field:crm.helpdesk,description:0
msgid "Description"
msgstr "Description"
#. module: crm_helpdesk
#: help:crm.helpdesk,email_from:0
msgid "Destination email for email gateway"
msgstr "Courriel de destination pour la passerelle de courriel"
#. module: crm_helpdesk
#: selection:crm.helpdesk.report,state:0
msgid "Draft"
msgstr "Brouillon"
#. module: crm_helpdesk
#: field:crm.helpdesk,duration:0
msgid "Duration"
msgstr "Durée"
#. module: crm_helpdesk
#: field:crm.helpdesk,email_from:0
msgid "Email"
msgstr "Courriel"
#. module: crm_helpdesk
#: code:addons/crm_helpdesk/crm_helpdesk.py:117
#, python-format
msgid "Error!"
msgstr "Erreur !"
#. module: crm_helpdesk
#: view:crm.helpdesk:crm_helpdesk.crm_case_form_view_helpdesk
msgid "Escalate"
msgstr "Escalader"
#. module: crm_helpdesk
#: view:crm.helpdesk:crm_helpdesk.crm_case_form_view_helpdesk
msgid "Estimates"
msgstr "Estimations"
#. module: crm_helpdesk
#: view:crm.helpdesk.report:crm_helpdesk.view_report_crm_helpdesk_filter
msgid "Extended Filters..."
msgstr "Filtres étendus..."
#. module: crm_helpdesk
#: view:crm.helpdesk:crm_helpdesk.crm_case_form_view_helpdesk
msgid "Extra Info"
msgstr "Info supplémentaires"
#. module: crm_helpdesk
#: field:crm.helpdesk,message_follower_ids:0
msgid "Followers"
msgstr "Abonnés"
#. module: crm_helpdesk
#: view:crm.helpdesk:crm_helpdesk.crm_case_form_view_helpdesk
msgid "General"
msgstr "Général"
#. module: crm_helpdesk
#: view:crm.helpdesk:crm_helpdesk.view_crm_case_helpdesk_filter
#: view:crm.helpdesk.report:crm_helpdesk.view_report_crm_helpdesk_filter
msgid "Group By"
msgstr "Grouper par"
#. module: crm_helpdesk
#: model:ir.actions.act_window,help:crm_helpdesk.action_report_crm_helpdesk
msgid ""
"Have a general overview of all support requests by sorting them with "
"specific criteria such as the processing time, number of requests answered, "
"emails sent and costs."
msgstr ""
"Avoir un aperçu général de toutes les demandes de support, triées sur des "
"critères comme le temps de traitement, le nombre de demandes traitées, les "
"courriels envoyés et les coûts."
#. module: crm_helpdesk
#: view:crm.helpdesk.report:crm_helpdesk.view_report_crm_helpdesk_graph
#: model:ir.model,name:crm_helpdesk.model_crm_helpdesk
#: model:ir.ui.menu,name:crm_helpdesk.menu_config_helpdesk
msgid "Helpdesk"
msgstr "Assistance"
#. module: crm_helpdesk
#: model:ir.actions.act_window,name:crm_helpdesk.action_report_crm_helpdesk
#: model:ir.ui.menu,name:crm_helpdesk.menu_report_crm_helpdesks_tree
msgid "Helpdesk Analysis"
msgstr "Analyse de l'assistance"
#. module: crm_helpdesk
#: model:ir.actions.act_window,name:crm_helpdesk.crm_helpdesk_categ_action
msgid "Helpdesk Categories"
msgstr "Catégories d'assistance"
#. module: crm_helpdesk
#: model:ir.actions.act_window,name:crm_helpdesk.crm_case_helpdesk_act111
msgid "Helpdesk Requests"
msgstr "Requêtes d'assistance"
#. module: crm_helpdesk
#: view:crm.helpdesk:crm_helpdesk.crm_case_form_view_helpdesk
msgid "Helpdesk Support"
msgstr "Support de l'assistance"
#. module: crm_helpdesk
#: view:crm.helpdesk:crm_helpdesk.crm_case_tree_view_helpdesk
msgid "Helpdesk Support Tree"
msgstr "Vue arborescente du support de l'assistance"
#. module: crm_helpdesk
#: view:crm.helpdesk:crm_helpdesk.crm_case_helpdesk_calendar_view
msgid "Helpdesk Supports"
msgstr "Support de l'assistance"
#. module: crm_helpdesk
#: model:ir.ui.menu,name:crm_helpdesk.menu_help_support_main
msgid "Helpdesk and Support"
msgstr "Assistance et support"
#. module: crm_helpdesk
#: model:ir.model,name:crm_helpdesk.model_crm_helpdesk_report
msgid "Helpdesk report after Sales Services"
msgstr "Rapport d'assistance du service après-vente"
#. module: crm_helpdesk
#: view:crm.helpdesk:crm_helpdesk.view_crm_case_helpdesk_filter
msgid ""
"Helpdesk requests that are assigned to me or to one of the sale teams I "
"manage"
msgstr ""
"Requêtes de support qui sont assignées à moi ou à l'une des équipes de vente "
"que je dirige"
#. module: crm_helpdesk
#: selection:crm.helpdesk,priority:0
#: selection:crm.helpdesk.report,priority:0
msgid "High"
msgstr "Haute"
#. module: crm_helpdesk
#: selection:crm.helpdesk.report,priority:0
msgid "Highest"
msgstr "La plus haute"
#. module: crm_helpdesk
#: help:crm.helpdesk,message_summary:0
msgid ""
"Holds the Chatter summary (number of messages, ...). This summary is "
"directly in html format in order to be inserted in kanban views."
msgstr ""
"Contient le résumé de la discussion (nombre de messages, ...). Ce résumé est "
"au format HTML pour permettre son utilisation dans la vue kanban."
#. module: crm_helpdesk
#: field:crm.helpdesk,id:0
#: field:crm.helpdesk.report,id:0
msgid "ID"
msgstr "Id."
#. module: crm_helpdesk
#: help:crm.helpdesk,message_unread:0
msgid "If checked new messages require your attention."
msgstr "Si coché, de nouveaux messages nécessitent votre attention."
#. module: crm_helpdesk
#: selection:crm.helpdesk,state:0
msgid "In Progress"
msgstr "En cours"
#. module: crm_helpdesk
#: field:crm.helpdesk,message_is_follower:0
msgid "Is a Follower"
msgstr "Est un Abonné"
#. module: crm_helpdesk
#: field:crm.helpdesk,date_action_last:0
msgid "Last Action"
msgstr "Dernière action"
#. module: crm_helpdesk
#: field:crm.helpdesk,message_last_post:0
msgid "Last Message Date"
msgstr "Date du dernier message"
#. module: crm_helpdesk
#: field:crm.helpdesk,write_uid:0
msgid "Last Updated by"
msgstr "Dernière mise à jour par"
#. module: crm_helpdesk
#: selection:crm.helpdesk,priority:0
#: selection:crm.helpdesk.report,priority:0
msgid "Low"
msgstr "Basse"
#. module: crm_helpdesk
#: selection:crm.helpdesk.report,priority:0
msgid "Lowest"
msgstr "La plus basse"
#. module: crm_helpdesk
#: field:crm.helpdesk,message_ids:0
msgid "Messages"
msgstr "Messages"
#. module: crm_helpdesk
#: help:crm.helpdesk,message_ids:0
msgid "Messages and communication history"
msgstr ""
#. module: crm_helpdesk
#: view:crm.helpdesk:crm_helpdesk.crm_case_form_view_helpdesk
msgid "Misc"
msgstr "Divers"
#. module: crm_helpdesk
#: view:crm.helpdesk.report:crm_helpdesk.view_report_crm_helpdesk_filter
msgid "Month"
msgstr "Mois"
#. module: crm_helpdesk
#: view:crm.helpdesk.report:crm_helpdesk.view_report_crm_helpdesk_filter
msgid "Month of helpdesk requests"
msgstr "Mois de la demande de support"
#. module: crm_helpdesk
#: view:crm.helpdesk.report:crm_helpdesk.view_report_crm_helpdesk_filter
msgid "My Case(s)"
msgstr "Mes cas"
#. module: crm_helpdesk
#: view:crm.helpdesk.report:crm_helpdesk.view_report_crm_helpdesk_filter
msgid "My Company"
msgstr ""
#. module: crm_helpdesk
#: view:crm.helpdesk.report:crm_helpdesk.view_report_crm_helpdesk_filter
msgid "My Sales Team(s)"
msgstr "Mon (mes) équipe(s) de vente"
#. module: crm_helpdesk
#: field:crm.helpdesk,name:0
msgid "Name"
msgstr "Nom"
#. module: crm_helpdesk
#: view:crm.helpdesk:crm_helpdesk.view_crm_case_helpdesk_filter
#: selection:crm.helpdesk,state:0
#: view:crm.helpdesk.report:crm_helpdesk.view_report_crm_helpdesk_filter
msgid "New"
msgstr "Nouveau"
#. module: crm_helpdesk
#: view:crm.helpdesk:crm_helpdesk.view_crm_case_helpdesk_filter
msgid "New Helpdesk Request"
msgstr "Nouvelle demande de support"
#. module: crm_helpdesk
#: field:crm.helpdesk,date_action_next:0
msgid "Next Action"
msgstr "Prochaine action"
#. module: crm_helpdesk
#: code:addons/crm_helpdesk/crm_helpdesk.py:134
#, python-format
msgid "No Subject"
msgstr "Pas de sujet"
#. module: crm_helpdesk
#: selection:crm.helpdesk,priority:0
#: selection:crm.helpdesk.report,priority:0
msgid "Normal"
msgstr "Normale"
#. module: crm_helpdesk
#: view:crm.helpdesk:crm_helpdesk.crm_case_form_view_helpdesk
msgid "Notes"
msgstr "Notes"
#. module: crm_helpdesk
#: view:crm.helpdesk:crm_helpdesk.view_crm_case_helpdesk_filter
#: view:crm.helpdesk.report:crm_helpdesk.view_report_crm_helpdesk_filter
#: selection:crm.helpdesk.report,state:0
msgid "Open"
msgstr "Ouvert"
#. module: crm_helpdesk
#: view:crm.helpdesk:crm_helpdesk.view_crm_case_helpdesk_filter
msgid "Open Helpdesk Request"
msgstr "Ouvrir une demande de support"
#. module: crm_helpdesk
#: field:crm.helpdesk.report,delay_expected:0
msgid "Overpassed Deadline"
msgstr "Échéance dépassée"
#. module: crm_helpdesk
#: view:crm.helpdesk:crm_helpdesk.crm_case_tree_view_helpdesk
#: view:crm.helpdesk:crm_helpdesk.view_crm_case_helpdesk_filter
#: field:crm.helpdesk,partner_id:0
#: view:crm.helpdesk.report:crm_helpdesk.view_report_crm_helpdesk_filter
#: field:crm.helpdesk.report,partner_id:0
msgid "Partner"
msgstr "Partenaire"
#. module: crm_helpdesk
#: view:crm.helpdesk:crm_helpdesk.view_crm_case_helpdesk_filter
#: selection:crm.helpdesk,state:0
#: selection:crm.helpdesk.report,state:0
msgid "Pending"
msgstr "En attente"
#. module: crm_helpdesk
#: field:crm.helpdesk,planned_cost:0
#: field:crm.helpdesk.report,planned_cost:0
msgid "Planned Costs"
msgstr "Coûts planifiés"
#. module: crm_helpdesk
#: field:crm.helpdesk,planned_revenue:0
msgid "Planned Revenue"
msgstr "Revenu planifié"
#. module: crm_helpdesk
#: view:crm.helpdesk:crm_helpdesk.view_crm_case_helpdesk_filter
#: field:crm.helpdesk,priority:0
#: view:crm.helpdesk.report:crm_helpdesk.view_report_crm_helpdesk_filter
#: field:crm.helpdesk.report,priority:0
msgid "Priority"
msgstr "Priorité"
#. module: crm_helpdesk
#: field:crm.helpdesk,probability:0
msgid "Probability (%)"
msgstr "Probabilité (%)"
#. module: crm_helpdesk
#: view:crm.helpdesk:crm_helpdesk.crm_case_form_view_helpdesk
#: view:crm.helpdesk:crm_helpdesk.crm_case_tree_view_helpdesk
#: view:crm.helpdesk:crm_helpdesk.view_crm_case_helpdesk_filter
msgid "Query"
msgstr "Requête"
#. module: crm_helpdesk
#: field:crm.helpdesk,ref:0
msgid "Reference"
msgstr "Référence"
#. module: crm_helpdesk
#: field:crm.helpdesk,ref2:0
msgid "Reference 2"
msgstr "Référence 2"
#. module: crm_helpdesk
#: view:crm.helpdesk:crm_helpdesk.crm_case_form_view_helpdesk
msgid "References"
msgstr "Références"
#. module: crm_helpdesk
#: view:crm.helpdesk:crm_helpdesk.view_crm_case_helpdesk_filter
msgid "Request Date by Month"
msgstr ""
#. module: crm_helpdesk
#: view:crm.helpdesk:crm_helpdesk.view_crm_case_helpdesk_filter
msgid "Request Month"
msgstr ""
#. module: crm_helpdesk
#: view:crm.helpdesk:crm_helpdesk.view_crm_case_helpdesk_filter
#: field:crm.helpdesk,user_id:0
msgid "Responsible"
msgstr "Responsable"
#. module: crm_helpdesk
#: view:crm.helpdesk:crm_helpdesk.view_crm_case_helpdesk_filter
msgid "Responsible User"
msgstr "Utilisateur responsable"
#. module: crm_helpdesk
#: help:crm.helpdesk,section_id:0
msgid ""
"Responsible sales team. Define Responsible user and Email account for mail "
"gateway."
msgstr ""
"Équipe de vente responsable. Définissez un utilisateur responsable et un "
"compte de courriel pour la passerelle de courriel."
#. module: crm_helpdesk
#: view:crm.helpdesk:crm_helpdesk.view_crm_case_helpdesk_filter
#: field:crm.helpdesk,section_id:0
#: view:crm.helpdesk.report:crm_helpdesk.view_report_crm_helpdesk_filter
msgid "Sales Team"
msgstr "Équipe commerciale"
#. module: crm_helpdesk
#: view:crm.helpdesk.report:crm_helpdesk.view_report_crm_helpdesk_filter
msgid "Salesperson"
msgstr "Vendeur"
#. module: crm_helpdesk
#: view:crm.helpdesk.report:crm_helpdesk.view_report_crm_helpdesk_filter
msgid "Search"
msgstr "Rechercher"
#. module: crm_helpdesk
#: view:crm.helpdesk:crm_helpdesk.view_crm_case_helpdesk_filter
msgid "Search Helpdesk"
msgstr "Rechercher dans l'assistance"
#. module: crm_helpdesk
#: field:crm.helpdesk.report,section_id:0
msgid "Section"
msgstr "Section"
#. module: crm_helpdesk
#: view:crm.helpdesk:crm_helpdesk.view_crm_case_helpdesk_filter
#: field:crm.helpdesk,state:0
#: view:crm.helpdesk.report:crm_helpdesk.view_report_crm_helpdesk_filter
#: field:crm.helpdesk.report,state:0
msgid "Status"
msgstr ""
#. module: crm_helpdesk
#: field:crm.helpdesk,message_summary:0
msgid "Summary"
msgstr ""
#. module: crm_helpdesk
#: help:crm.helpdesk,state:0
msgid ""
"The status is set to 'Draft', when a case is created. "
" \n"
"If the case is in progress the status is set to 'Open'. "
" \n"
"When the case is over, the status is set to 'Done'. "
" \n"
"If the case needs to be reviewed then the status is set to 'Pending'."
msgstr ""
#. module: crm_helpdesk
#: help:crm.helpdesk,email_cc:0
msgid ""
"These email addresses will be added to the CC field of all inbound and "
"outbound emails for this record before being sent. Separate multiple email "
"addresses with a comma"
msgstr ""
"Ces adresses courriels seront mises en copie de tous les courriels reçus et "
"émis pour cet enregistrement. Séparez les adresses par une virgule."
#. module: crm_helpdesk
#: field:crm.helpdesk,message_unread:0
msgid "Unread Messages"
msgstr "Nouveaux messages"
#. module: crm_helpdesk
#: field:crm.helpdesk,write_date:0
msgid "Update Date"
msgstr "Mettre à jour la date"
#. module: crm_helpdesk
#: field:crm.helpdesk.report,user_id:0
msgid "User"
msgstr "Utilisateur"
#. module: crm_helpdesk
#: field:crm.helpdesk,email_cc:0
msgid "Watchers Emails"
msgstr "Courriels des observateurs"
#. module: crm_helpdesk
#: field:crm.helpdesk,website_message_ids:0
msgid "Website Messages"
msgstr "Messages du site web"
#. module: crm_helpdesk
#: help:crm.helpdesk,website_message_ids:0
msgid "Website communication history"
msgstr "Historique de communication du site web"
#. module: crm_helpdesk
#: code:addons/crm_helpdesk/crm_helpdesk.py:117
#, python-format
msgid ""
"You can not escalate, you are already at the top level regarding your sales-"
"team category."
msgstr ""
"Vous ne pouvez pas escalader, vous êtes déjà au niveau le plus haut à la vue "
"de la catégorie de votre équipe de ventes."
#~ msgid "My company"
#~ msgstr "Ma société"
#~ msgid "# of Cases"
#~ msgstr "Nb de cas"