362 lines
14 KiB
Python
362 lines
14 KiB
Python
# -*- coding: utf-8 -*-
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##############################################################################
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#
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# OpenERP, Open Source Management Solution
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# Copyright (C) 2004-2010 OpenERP S.A. (<http://www.openerp.com>).
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#
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# This program is free software: you can redistribute it and/or modify
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# it under the terms of the GNU Affero General Public License as
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# published by the Free Software Foundation, either version 3 of the
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# License, or (at your option) any later version.
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#
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# This program is distributed in the hope that it will be useful,
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# but WITHOUT ANY WARRANTY; without even the implied warranty of
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# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
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# GNU Affero General Public License for more details.
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#
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# You should have received a copy of the GNU Affero General Public License
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# along with this program. If not, see <http://www.gnu.org/licenses/>.
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#
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##############################################################################
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"""
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Module to handle publisher warranty contracts as well as notifications from
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OpenERP.
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"""
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import datetime
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import logging
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import sys
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import urllib
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import urllib2
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import pooler
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import release
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from osv import osv, fields
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from tools.translate import _
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from tools.safe_eval import safe_eval
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from tools.config import config
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from tools import misc
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_logger = logging.getLogger(__name__)
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"""
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Time interval that will be used to determine up to which date we will
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check the logs to see if a message we just received was already logged.
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@type: datetime.timedelta
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"""
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_PREVIOUS_LOG_CHECK = datetime.timedelta(days=365)
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class publisher_warranty_contract(osv.osv):
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"""
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Osv representing a publisher warranty contract.
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"""
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_name = "publisher_warranty.contract"
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def _get_valid_contracts(self, cr, uid):
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"""
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Return the list of the valid contracts encoded in the system.
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@return: A list of contracts
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@rtype: list of publisher_warranty.contract browse records
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"""
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return [contract for contract in self.browse(cr, uid, self.search(cr, uid, []))
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if contract.state == 'valid']
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def status(self, cr, uid):
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""" Method called by the client to check availability of publisher warranty contract. """
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contracts = self._get_valid_contracts(cr, uid)
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return {
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'status': "full" if contracts else "none" ,
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'uncovered_modules': list(),
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}
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def send(self, cr, uid, tb, explanations, remarks=None, issue_name=None):
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""" Method called by the client to send a problem to the publisher warranty server. """
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if not remarks:
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remarks = ""
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valid_contracts = self._get_valid_contracts(cr, uid)
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valid_contract = valid_contracts[0]
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try:
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origin = 'client'
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dbuuid = self.pool.get('ir.config_parameter').get_param(cr, uid, 'database.uuid')
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db_create_date = self.pool.get('ir.config_parameter').get_param(cr, uid, 'database.create_date')
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user = self.pool.get("res.users").browse(cr, uid, uid)
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user_name = user.name
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email = user.user_email
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msg = {'contract_name': valid_contract.name,
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'tb': tb,
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'explanations': explanations,
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'remarks': remarks,
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'origin': origin,
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'dbname': cr.dbname,
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'dbuuid': dbuuid,
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'db_create_date': db_create_date,
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'issue_name': issue_name,
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'email': email,
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'user_name': user_name,
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}
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add_arg = {"timeout":30} if sys.version_info >= (2,6) else {}
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uo = urllib2.urlopen(config.get("publisher_warranty_url"),
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urllib.urlencode({'arg0': msg, "action": "send",}),**add_arg)
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try:
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submit_result = uo.read()
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finally:
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uo.close()
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result = safe_eval(submit_result)
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crm_case_id = result
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if not crm_case_id:
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return False
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except osv.except_osv:
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raise
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except Exception:
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_logger.warning("Error sending problem report", exc_info=1)
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raise osv.except_osv(_("Error"),
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_("Error during communication with the publisher warranty server."))
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return True
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def check_validity(self, cr, uid, ids, context=None):
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"""
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Check the validity of a publisher warranty contract. This method just call get_logs() but checks
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some more things, so it can be called from a user interface.
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"""
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contract_id = ids[0]
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contract = self.browse(cr, uid, contract_id)
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state = contract.state
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validated = state != "unvalidated"
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self.get_logs(cr, uid, ids, cron_mode=False, context=context)
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contract = self.browse(cr, uid, contract_id)
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validated2 = contract.state != "unvalidated"
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if not validated and not validated2:
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raise osv.except_osv(_("Contract validation error"),
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_("Please verify your publisher warranty serial number and validity."))
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return True
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def get_logs(self, cr, uid, ids, cron_mode=True, context=None):
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"""
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Send a message to OpenERP's publisher warranty server to check the validity of
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the contracts, get notifications, etc...
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@param cron_mode: If true, catch all exceptions (appropriate for usage in a cron).
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@type cron_mode: boolean
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"""
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try:
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try:
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result = get_sys_logs(cr, uid)
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except Exception:
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if cron_mode: # we don't want to see any stack trace in cron
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return False
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_logger.debug("Exception while sending a get logs messages", exc_info=1)
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raise osv.except_osv(_("Error"), _("Error during communication with the publisher warranty server."))
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contracts = result["contracts"]
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for contract in contracts:
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c_id = self.search(cr, uid, [("name","=",contract)])[0]
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# for backward compatibility
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if type(contracts[contract]) == tuple:
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self.write(cr, uid, c_id, {
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"date_start": contracts[contract][0],
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"date_stop": contracts[contract][1],
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"state": contracts[contract][2],
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"check_support": False,
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"check_opw": False,
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"kind": "",
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})
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else:
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self.write(cr, uid, c_id, {
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"date_start": contracts[contract]["date_from"],
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"date_stop": contracts[contract]["date_to"],
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"state": contracts[contract]["state"],
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"check_support": contracts[contract]["check_support"],
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"check_opw": contracts[contract]["check_opw"],
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"kind": contracts[contract]["kind"],
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})
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limit_date = (datetime.datetime.now() - _PREVIOUS_LOG_CHECK).strftime(misc.DEFAULT_SERVER_DATETIME_FORMAT)
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for message in result["messages"]:
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ids = self.pool.get("res.log").search(cr, uid, [("res_model", "=", "publisher_warranty.contract"),
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("create_date", ">=", limit_date),
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("name", "=", message)])
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if ids:
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continue
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self.pool.get('res.log').create(cr, uid,
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{
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'name': message,
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'res_model': "publisher_warranty.contract",
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"read": True,
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"user_id": False,
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},
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context=context
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)
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except Exception:
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if cron_mode:
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return False # we don't want to see any stack trace in cron
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else:
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raise
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return True
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def get_last_user_messages(self, cr, uid, limit, context=None):
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"""
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Get the messages to be written in the web client.
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@return: A list of html messages with ids, can be False or empty.
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@rtype: list of tuples(int,string)
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"""
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ids = self.pool.get('res.log').search(cr, uid, [("res_model", "=", "publisher_warranty.contract")]
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, order="create_date desc", limit=limit)
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if not ids:
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return []
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messages = [(x.id, x.name) for x in self.pool.get('res.log').browse(cr, uid, ids)]
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return messages
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def del_user_message(self, cr, uid, id, context=None):
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"""
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Delete a message.
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"""
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self.pool.get('res.log').unlink(cr, uid, [id])
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return True
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_columns = {
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'name' : fields.char('Serial Key', size=384, required=True, help="Your OpenERP Publisher's Warranty Contract unique key, also called serial number."),
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'date_start' : fields.date('Starting Date', readonly=True),
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'date_stop' : fields.date('Ending Date', readonly=True),
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'state' : fields.selection([('unvalidated', 'Unvalidated'), ('valid', 'Valid')
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, ('terminated', 'Terminated'), ('canceled', 'Canceled')], string="State", readonly=True),
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'kind' : fields.char('Kind', size=64, readonly=True),
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"check_support": fields.boolean("Support Level 1", readonly=True),
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"check_opw": fields.boolean("OPW", readonly=True, help="Checked if this is an OpenERP Publisher's Warranty contract (versus older contract types"),
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}
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_defaults = {
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'state': 'unvalidated',
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}
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_sql_constraints = [
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('uniq_name', 'unique(name)', "That contract is already registered in the system.")
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]
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publisher_warranty_contract()
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class maintenance_contract(osv.osv_memory):
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""" Old osv we only keep for compatibility with the clients. """
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_name = "maintenance.contract"
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def status(self, cr, uid):
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return self.pool.get("publisher_warranty.contract").status(cr, uid)
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def send(self, cr, uid, tb, explanations, remarks=None, issue_name=None):
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return self.pool.get("publisher_warranty.contract").send(cr, uid, tb,
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explanations, remarks, issue_name)
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maintenance_contract()
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class publisher_warranty_contract_wizard(osv.osv_memory):
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"""
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A wizard osv to help people entering a publisher warranty contract.
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"""
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_name = 'publisher_warranty.contract.wizard'
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_inherit = "ir.wizard.screen"
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_columns = {
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'name' : fields.char('Serial Key', size=256, required=True, help="Your OpenERP Publisher's Warranty Contract unique key, also called serial number."),
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'state' : fields.selection([("draft", "Draft"), ("finished", "Finished")])
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}
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_defaults = {
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"state": "draft",
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}
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def action_validate(self, cr, uid, ids, context=None):
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if not ids:
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return False
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wiz = self.browse(cr, uid, ids[0])
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c_name = wiz.name
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contract_osv = self.pool.get("publisher_warranty.contract")
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contracts = contract_osv.search(cr, uid, [("name","=",c_name)])
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if contracts:
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raise osv.except_osv(_("Error"), _("That contract is already registered in the system."))
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contract_id = contract_osv.create(cr, uid, {
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"name": c_name,
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"state": "unvalidated",
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})
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contract_osv.check_validity(cr, uid, [contract_id])
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self.write(cr, uid, ids, {"state": "finished"})
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# We should return an action ?
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return True
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publisher_warranty_contract_wizard()
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def get_sys_logs(cr, uid):
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"""
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Utility method to send a publisher warranty get logs messages.
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"""
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pool = pooler.get_pool(cr.dbname)
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dbuuid = pool.get('ir.config_parameter').get_param(cr, uid, 'database.uuid')
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db_create_date = pool.get('ir.config_parameter').get_param(cr, uid, 'database.create_date')
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limit_date = datetime.datetime.now()
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limit_date = limit_date - datetime.timedelta(15)
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limit_date_str = limit_date.strftime(misc.DEFAULT_SERVER_DATETIME_FORMAT)
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nbr_users = pool.get("res.users").search(cr, uid, [], count=True)
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nbr_active_users = pool.get("res.users").search(cr, uid, [("date", ">=", limit_date_str)], count=True)
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nbr_share_users = False
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nbr_active_share_users = False
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if "share" in pool.get("res.users")._all_columns:
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nbr_share_users = pool.get("res.users").search(cr, uid, [("share", "=", True)], count=True)
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nbr_active_share_users = pool.get("res.users").search(cr, uid, [("share", "=", True), ("date", ">=", limit_date_str)], count=True)
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contractosv = pool.get('publisher_warranty.contract')
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contracts = contractosv.browse(cr, uid, contractosv.search(cr, uid, []))
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user = pool.get("res.users").browse(cr, uid, uid)
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msg = {
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"dbuuid": dbuuid,
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"nbr_users": nbr_users,
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"nbr_active_users": nbr_active_users,
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"nbr_share_users": nbr_share_users,
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"nbr_active_share_users": nbr_active_share_users,
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"dbname": cr.dbname,
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"db_create_date": db_create_date,
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"version": release.version,
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"contracts": [c.name for c in contracts],
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"language": user.context_lang,
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}
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add_arg = {"timeout":30} if sys.version_info >= (2,6) else {}
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arguments = {'arg0': msg, "action": "update",}
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arguments_raw = urllib.urlencode(arguments)
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url = config.get("publisher_warranty_url")
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uo = urllib2.urlopen(url, arguments_raw, **add_arg)
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try:
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submit_result = uo.read()
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finally:
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uo.close()
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result = safe_eval(submit_result) if submit_result else {}
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return result
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# vim:expandtab:smartindent:tabstop=4:softtabstop=4:shiftwidth=4:
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