210 lines
9.6 KiB
Python
210 lines
9.6 KiB
Python
# -*- coding: utf-8 -*-
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##############################################################################
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#
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# OpenERP, Open Source Management Solution
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# Copyright (C) 2004-2010 Tiny SPRL (<http://tiny.be>).
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#
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# This program is free software: you can redistribute it and/or modify
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# it under the terms of the GNU Affero General Public License as
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# published by the Free Software Foundation, either version 3 of the
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# License, or (at your option) any later version.
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#
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# This program is distributed in the hope that it will be useful,
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# but WITHOUT ANY WARRANTY; without even the implied warranty of
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# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
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# GNU Affero General Public License for more details.
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#
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# You should have received a copy of the GNU Affero General Public License
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# along with this program. If not, see <http://www.gnu.org/licenses/>.
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#
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##############################################################################
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from crm import crm_base
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from osv import fields, osv
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from tools.translate import _
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import crm
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import time
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from datetime import datetime
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class crm_phonecall(crm_base, osv.osv):
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""" Phonecall Cases """
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_name = "crm.phonecall"
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_description = "Phonecall"
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_order = "id desc"
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_columns = {
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# From crm.case
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'id': fields.integer('ID'),
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'name': fields.char('Call Summary', size=64),
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'active': fields.boolean('Active', required=False),
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'date_action_last': fields.datetime('Last Action', readonly=1),
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'date_action_next': fields.datetime('Next Action', readonly=1),
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'create_date': fields.datetime('Creation Date' , readonly=True),
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'section_id': fields.many2one('crm.case.section', 'Sales Team', \
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select=True, help='Sales team to which Case belongs to.'),
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'user_id': fields.many2one('res.users', 'Responsible'),
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'partner_id': fields.many2one('res.partner', 'Partner'),
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'partner_address_id': fields.many2one('res.partner.address', 'Partner Contact', \
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domain="[('partner_id','=',partner_id)]"),
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'company_id': fields.many2one('res.company', 'Company'),
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'description': fields.text('Description'),
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'state': fields.selection([
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('draft', 'Draft'),
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('open', 'Todo'),
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('cancel', 'Cancelled'),
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('done', 'Held'),
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('pending', 'Not Held'),
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], 'State', size=16, readonly=True,
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help='The state is set to \'Todo\', when a case is created.\
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\nIf the case is in progress the state is set to \'Open\'.\
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\nWhen the case is over, the state is set to \'Done\'.\
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\nIf the case needs to be reviewed then the state is set to \'Pending\'.'),
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'email_from': fields.char('Email', size=128, help="These people will receive email."),
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'date_open': fields.datetime('Opened', readonly=True),
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# phonecall fields
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'duration': fields.float('Duration', help="Duration in Minutes"),
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'categ_id': fields.many2one('crm.case.categ', 'Category', \
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domain="['|',('section_id','=',section_id),('section_id','=',False),\
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('object_id.model', '=', 'crm.phonecall')]"),
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'partner_phone': fields.char('Phone', size=32),
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'partner_contact': fields.related('partner_address_id', 'name', \
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type="char", string="Contact", size=128),
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'partner_mobile': fields.char('Mobile', size=32),
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'priority': fields.selection(crm.AVAILABLE_PRIORITIES, 'Priority'),
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'canal_id': fields.many2one('res.partner.canal', 'Channel', \
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help="The channels represent the different communication\
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modes available with the customer." \
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" With each commercial opportunity, you can indicate\
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the canall which is this opportunity source."),
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'date_closed': fields.datetime('Closed', readonly=True),
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'date': fields.datetime('Date'),
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'opportunity_id': fields.many2one ('crm.lead', 'Lead/Opportunity'),
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'message_ids': fields.one2many('mailgate.message', 'res_id', 'Messages', domain=[('model','=',_name)]),
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}
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def _get_default_state(self, cr, uid, context=None):
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if context and context.get('default_state', False):
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return context.get('default_state')
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return 'open'
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_defaults = {
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'date': lambda *a: time.strftime('%Y-%m-%d %H:%M:%S'),
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'priority': crm.AVAILABLE_PRIORITIES[2][0],
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'state': _get_default_state,
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'user_id': lambda self,cr,uid,ctx: uid,
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'active': 1,
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}
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# From crm.case
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def onchange_partner_address_id(self, cr, uid, ids, add, email=False):
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res = super(crm_phonecall, self).onchange_partner_address_id(cr, uid, ids, add, email)
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res.setdefault('value', {})
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if add:
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address = self.pool.get('res.partner.address').browse(cr, uid, add)
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res['value']['partner_phone'] = address.phone
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res['value']['partner_mobile'] = address.mobile
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return res
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def case_close(self, cr, uid, ids, *args):
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"""Overrides close for crm_case for setting close date
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@param self: The object pointer
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@param cr: the current row, from the database cursor,
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@param uid: the current user’s ID for security checks,
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@param ids: List of case Ids
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@param *args: Tuple Value for additional Params
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"""
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res = True
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for phone in self.browse(cr, uid, ids):
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phone_id = phone.id
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data = {'date_closed': time.strftime('%Y-%m-%d %H:%M:%S')}
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if phone.duration <=0:
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duration = datetime.now() - datetime.strptime(phone.date, '%Y-%m-%d %H:%M:%S')
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data.update({'duration': duration.seconds/float(60)})
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res = super(crm_phonecall, self).case_close(cr, uid, [phone_id], args)
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self.write(cr, uid, [phone_id], data)
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return res
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def case_reset(self, cr, uid, ids, *args):
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"""Resets case as Todo
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@param self: The object pointer
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@param cr: the current row, from the database cursor,
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@param uid: the current user’s ID for security checks,
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@param ids: List of case Ids
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@param *args: Tuple Value for additional Params
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"""
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res = super(crm_phonecall, self).case_reset(cr, uid, ids, args, 'crm.phonecall')
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self.write(cr, uid, ids, {'duration': 0.0})
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return res
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def case_open(self, cr, uid, ids, *args):
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"""Overrides cancel for crm_case for setting Open Date
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@param self: The object pointer
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@param cr: the current row, from the database cursor,
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@param uid: the current user’s ID for security checks,
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@param ids: List of case's Ids
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@param *args: Give Tuple Value
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"""
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res = super(crm_phonecall, self).case_open(cr, uid, ids, *args)
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self.write(cr, uid, ids, {'date_open': time.strftime('%Y-%m-%d %H:%M:%S')})
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return res
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def action_make_meeting(self, cr, uid, ids, context=None):
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"""
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This opens Meeting's calendar view to schedule meeting on current Phonecall
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@param self: The object pointer
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@param cr: the current row, from the database cursor,
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@param uid: the current user’s ID for security checks,
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@param ids: List of Phonecall to Meeting IDs
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@param context: A standard dictionary for contextual values
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@return : Dictionary value for created Meeting view
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"""
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value = {}
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for phonecall in self.browse(cr, uid, ids, context=context):
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data_obj = self.pool.get('ir.model.data')
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# Get meeting views
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result = data_obj._get_id(cr, uid, 'crm', 'view_crm_case_meetings_filter')
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res = data_obj.read(cr, uid, result, ['res_id'])
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id1 = data_obj._get_id(cr, uid, 'crm', 'crm_case_calendar_view_meet')
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id2 = data_obj._get_id(cr, uid, 'crm', 'crm_case_form_view_meet')
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id3 = data_obj._get_id(cr, uid, 'crm', 'crm_case_tree_view_meet')
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if id1:
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id1 = data_obj.browse(cr, uid, id1, context=context).res_id
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if id2:
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id2 = data_obj.browse(cr, uid, id2, context=context).res_id
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if id3:
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id3 = data_obj.browse(cr, uid, id3, context=context).res_id
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context = {
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'default_phonecall_id': phonecall.id,
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'default_partner_id': phonecall.partner_id and phonecall.partner_id.id or False,
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'default_email': phonecall.email_from ,
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'default_name': phonecall.name
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}
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value = {
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'name': _('Meetings'),
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'domain' : "[('user_id','=',%s)]" % (uid),
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'context': context,
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'view_type': 'form',
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'view_mode': 'calendar,form,tree',
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'res_model': 'crm.meeting',
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'view_id': False,
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'views': [(id1, 'calendar'), (id2, 'form'), (id3, 'tree')],
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'type': 'ir.actions.act_window',
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'search_view_id': res['res_id'],
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'nodestroy': True
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}
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return value
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crm_phonecall()
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# vim:expandtab:smartindent:tabstop=4:softtabstop=4:shiftwidth=4:
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