diff --git a/apps/app_voicemail.c b/apps/app_voicemail.c
index 84b1f31017..9b89a66398 100644
--- a/apps/app_voicemail.c
+++ b/apps/app_voicemail.c
@@ -6607,13 +6607,22 @@ static int vm_options(struct ast_channel *chan, struct ast_vm_user *vmu, struct
 			cmd = 't';
 			break;
 		default: 
-			cmd = ast_play_and_wait(chan, "vm-options");
-			if (!cmd)
+			snprintf(prefile, sizeof(prefile), "%s%s/%s/temp", VM_SPOOL_DIR, vmu->context, vms->username);
+			if (ast_fileexists(prefile, NULL, NULL)) {
+				cmd = ast_play_and_wait(chan, "vm-tmpexists");
+			}
+			if (!cmd) {
+				cmd = ast_play_and_wait(chan, "vm-options");
+			}
+			if (!cmd) {
 				cmd = ast_waitfordigit(chan, 6000);
-			if (!cmd)
+			}
+			if (!cmd) {
 				retries++;
-			if (retries > 3)
+			}
+			if (retries > 3) {
 				cmd = 't';
+			}
 		}
 	}
 	if (cmd == 't')