app_queue: Fix initial hold time queue statistic
Fixed to use correct initial value and fixed to use the correct queue info to check the first value. ASTERISK-27204 Change-Id: Ia9e36c828e566e1cc25c66f73307566e4acb8e73
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1 changed files with 7 additions and 3 deletions
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@ -4072,8 +4072,12 @@ static void recalc_holdtime(struct queue_ent *qe, int newholdtime)
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/* 2^2 (4) is the filter coefficient; a higher exponent would give old entries more weight */
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/* 2^2 (4) is the filter coefficient; a higher exponent would give old entries more weight */
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ao2_lock(qe->parent);
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ao2_lock(qe->parent);
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oldvalue = qe->parent->holdtime;
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if ((qe->parent->callscompleted + qe->parent->callsabandoned) == 0) {
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qe->parent->holdtime = (((oldvalue << 2) - oldvalue) + newholdtime) >> 2;
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qe->parent->holdtime = newholdtime;
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} else {
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oldvalue = qe->parent->holdtime;
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qe->parent->holdtime = (((oldvalue << 2) - oldvalue) + newholdtime) >> 2;
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}
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ao2_unlock(qe->parent);
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ao2_unlock(qe->parent);
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}
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}
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@ -5651,7 +5655,7 @@ static int update_queue(struct call_queue *q, struct member *member, int callcom
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if (callcompletedinsl) {
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if (callcompletedinsl) {
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q->callscompletedinsl++;
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q->callscompletedinsl++;
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}
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}
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if (q->callscompletedinsl == 1) {
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if (q->callscompleted == 1) {
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q->talktime = newtalktime;
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q->talktime = newtalktime;
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} else {
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} else {
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/* Calculate talktime using the same exponential average as holdtime code */
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/* Calculate talktime using the same exponential average as holdtime code */
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