diff --git a/channels/chan_zap.c b/channels/chan_zap.c
index 24d0bf0fa9..13147b7bb7 100644
--- a/channels/chan_zap.c
+++ b/channels/chan_zap.c
@@ -10091,17 +10091,25 @@ static void *pri_dchannel(void *vpri)
 							else if (pri->pvts[chanpos]->owner) {
 								/* Queue a BUSY instead of a hangup if our cause is appropriate */
 								pri->pvts[chanpos]->owner->hangupcause = e->hangup.cause;
-
-								if (pri->pvts[chanpos]->owner->_state == AST_STATE_UP)
+								switch(e->hangup.cause) {
+								case PRI_CAUSE_USER_BUSY:
+									pri->pvts[chanpos]->subs[SUB_REAL].needbusy =1;
+									break;
+								case PRI_CAUSE_CALL_REJECTED:
+								case PRI_CAUSE_NETWORK_OUT_OF_ORDER:
+								case PRI_CAUSE_NORMAL_CIRCUIT_CONGESTION:
+								case PRI_CAUSE_SWITCH_CONGESTION:
+								case PRI_CAUSE_DESTINATION_OUT_OF_ORDER:
+								case PRI_CAUSE_NORMAL_TEMPORARY_FAILURE:
+									pri->pvts[chanpos]->subs[SUB_REAL].needcongestion =1;
+									break;
+								default:
 									pri->pvts[chanpos]->owner->_softhangup |= AST_SOFTHANGUP_DEV;
-								else if (pri->pvts[chanpos]->owner->hangupcause == PRI_CAUSE_USER_BUSY)
-									pri->pvts[chanpos]->subs[SUB_REAL].needbusy = 1;
-								else
-									pri->pvts[chanpos]->subs[SUB_REAL].needcongestion = 1;
+								}
 							}
 							if (option_verbose > 2) 
-								ast_verbose(VERBOSE_PREFIX_3 "Channel %d/%d, span %d got hangup, cause %d\n", 
-									pri->pvts[chanpos]->logicalspan, pri->pvts[chanpos]->prioffset, pri->span, e->hangup.cause);
+								ast_verbose(VERBOSE_PREFIX_3 "Channel %d/%d, span %d got hangup\n", 
+									pri->pvts[chanpos]->logicalspan, pri->pvts[chanpos]->prioffset, pri->span);
 						} else {
 							pri_hangup(pri->pri, pri->pvts[chanpos]->call, e->hangup.cause);
 							pri->pvts[chanpos]->call = NULL;
@@ -10147,16 +10155,23 @@ static void *pri_dchannel(void *vpri)
 							pri_hangup_all(pri->pvts[chanpos]->realcall, pri);
 						else if (pri->pvts[chanpos]->owner) {
 							pri->pvts[chanpos]->owner->hangupcause = e->hangup.cause;
-
-							if (pri->pvts[chanpos]->owner->_state == AST_STATE_UP)
+							switch(e->hangup.cause) {
+							case PRI_CAUSE_USER_BUSY:
+								pri->pvts[chanpos]->subs[SUB_REAL].needbusy =1;
+								break;
+							case PRI_CAUSE_CALL_REJECTED:
+							case PRI_CAUSE_NETWORK_OUT_OF_ORDER:
+							case PRI_CAUSE_NORMAL_CIRCUIT_CONGESTION:
+							case PRI_CAUSE_SWITCH_CONGESTION:
+							case PRI_CAUSE_DESTINATION_OUT_OF_ORDER:
+							case PRI_CAUSE_NORMAL_TEMPORARY_FAILURE:
+								pri->pvts[chanpos]->subs[SUB_REAL].needcongestion =1;
+								break;
+							default:
 								pri->pvts[chanpos]->owner->_softhangup |= AST_SOFTHANGUP_DEV;
-							else if (pri->pvts[chanpos]->owner->hangupcause == PRI_CAUSE_USER_BUSY)
-								pri->pvts[chanpos]->subs[SUB_REAL].needbusy = 1;
-							else
-								pri->pvts[chanpos]->subs[SUB_REAL].needcongestion = 1;
-
+							}
 							if (option_verbose > 2) 
-								ast_verbose(VERBOSE_PREFIX_3 "Channel %d/%d, span %d got hangup request, cause %d\n", PRI_SPAN(e->hangup.channel), PRI_CHANNEL(e->hangup.channel), pri->span, e->hangup.cause);
+								ast_verbose(VERBOSE_PREFIX_3 "Channel %d/%d, span %d got hangup request\n", PRI_SPAN(e->hangup.channel), PRI_CHANNEL(e->hangup.channel), pri->span);
 							if (e->hangup.aoc_units > -1)
 								if (option_verbose > 2)
 									ast_verbose(VERBOSE_PREFIX_3 "Channel %d/%d, span %d received AOC-E charging %d unit%s\n",