Make sure that callers kicked from queue because of joinempty and leavewhenempty have an event logged with regard to the reason for their departure. #6559 (Corydon76)
git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@24566 65c4cc65-6c06-0410-ace0-fbb531ad65f3
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@ -1960,6 +1960,7 @@ static int wait_our_turn(struct queue_ent *qe, int ringing, enum queue_result *r
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/* leave the queue if no agents, if enabled */
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if (qe->parent->leavewhenempty && (stat == QUEUE_NO_MEMBERS)) {
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*reason = QUEUE_LEAVEEMPTY;
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ast_queue_log(qe->parent->name, qe->chan->uniqueid, "NONE", "EXITEMPTY", "%d|%d|%ld", qe->pos, qe->opos, (long)time(NULL) - qe->start);
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leave_queue(qe);
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break;
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}
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@ -1967,6 +1968,7 @@ static int wait_our_turn(struct queue_ent *qe, int ringing, enum queue_result *r
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/* leave the queue if no reachable agents, if enabled */
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if ((qe->parent->leavewhenempty == QUEUE_EMPTY_STRICT) && (stat == QUEUE_NO_REACHABLE_MEMBERS)) {
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*reason = QUEUE_LEAVEUNAVAIL;
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ast_queue_log(qe->parent->name, qe->chan->uniqueid, "NONE", "EXITEMPTY", "%d|%d|%ld", qe->pos, qe->opos, (long)time(NULL) - qe->start);
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leave_queue(qe);
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break;
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}
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@ -2999,7 +3001,7 @@ check_turns:
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if (res < 0) {
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/* Record this abandoned call */
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record_abandoned(&qe);
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ast_queue_log(args.queuename, chan->uniqueid, "NONE", "ABANDON", "%d|%d|%ld", qe.pos, qe.opos, (long)time(NULL) - qe.start);
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ast_queue_log(args.queuename, chan->uniqueid, "NONE", "ABANDON", "%d|%d|%ld", qe.pos, qe.opos, (long)time(NULL) - qe.start);
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if (option_verbose > 2) {
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ast_verbose(VERBOSE_PREFIX_3 "User disconnected from queue %s while waiting their turn\n", args.queuename);
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}
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@ -61,6 +61,14 @@ ENTERQUEUE(url|callerid)
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A call has entered the queue. URL (if specified) and Caller*ID are placed
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in the log.
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EXITEMPTY(position|origposition|waittime)
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The caller was exited from the queue forcefully because the queue had no
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reachable members and it's configured to do that to callers when there
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are no reachable members. The position is the caller's position in the
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queue when they hungup, the origposition is the original position the
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caller was when they first entered the queue, and the waittime is how
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long the call had been waiting in the queue at the time of disconnect.
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EXITWITHKEY(key|position)
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The caller elected to use a menu key to exit the queue. The key and
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the caller's position in the queue are recorded.
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