diff --git a/main/manager_channels.c b/main/manager_channels.c
index 8af3465a29..344a2487a7 100644
--- a/main/manager_channels.c
+++ b/main/manager_channels.c
@@ -493,7 +493,7 @@ struct ast_str *ast_manager_build_channel_state_string_prefix(
 	char *connected_name;
 	int res;
 
-	if (snapshot->base->tech_properties & AST_CHAN_TP_INTERNAL) {
+	if (!snapshot || (snapshot->base->tech_properties & AST_CHAN_TP_INTERNAL)) {
 		return NULL;
 	}