156 lines
3.6 KiB
Bash
156 lines
3.6 KiB
Bash
#!/bin/sh
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#
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# Collect support information
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#
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# Copyright (C) 2005, Digium, Inc.
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#
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# Written by John Bigelow (support@digium.com)
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#
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# Distributed under the terms of the GNU General Public
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# License
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#
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OUTPUT=$HOME/digiuminfo
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if [ $UID -ne 0 ]; then
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echo "You must be root to run this."
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exit 1
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fi
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echo
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echo "This will gather information about your system such as:"
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echo "pci listing, dmesg, running processes, and kernel version"
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echo "To continue press 'y', to quit press any other key"
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read ans
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if [ "$ans" = "y" ]; then
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rm -f $OUTPUT
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echo "------------------" >> $OUTPUT;
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echo "PCI LIST " >> $OUTPUT;
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echo "------------------" >> $OUTPUT;
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lspci -vb >> $OUTPUT;
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echo >> $OUTPUT;
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echo >> $OUTPUT;
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echo "------------------" >> $OUTPUT;
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echo "INTERRUPTS" >> $OUTPUT;
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echo "------------------" >> $OUTPUT;
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cat /proc/interrupts >> $OUTPUT;
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echo >> $OUTPUT;
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echo >> $OUTPUT;
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echo "------------------" >> $OUTPUT;
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echo "DMESG OUTPUT" >> $OUTPUT;
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echo "------------------" >> $OUTPUT;
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dmesg >> $OUTPUT;
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echo >> $OUTPUT;
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echo >> $OUTPUT;
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echo "------------------" >> $OUTPUT;
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echo "RUNNING PROCESSES" >> $OUTPUT;
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echo "------------------" >> $OUTPUT;
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ps aux >> $OUTPUT;
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echo >> $OUTPUT;
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echo >> $OUTPUT;
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echo "------------------" >> $OUTPUT;
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echo "KERNEL VERSION" >> $OUTPUT;
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echo "------------------" >> $OUTPUT;
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uname -a >> $OUTPUT;
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echo >> $OUTPUT;
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echo >> $OUTPUT;
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echo "------------------" >> $OUTPUT;
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echo "CPU INFO" >> $OUTPUT;
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echo "------------------" >> $OUTPUT;
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cat /proc/cpuinfo >> $OUTPUT;
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echo >> $OUTPUT;
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echo >> $OUTPUT;
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echo "------------------" >> $OUTPUT;
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echo "HDPARM STATUS" >> $OUTPUT;
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echo "------------------" >> $OUTPUT;
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hdparm /dev/hda >> $OUTPUT;
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hdparm -i /dev/hda >> $OUTPUT;
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echo >> $OUTPUT;
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echo >> $OUTPUT;
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echo "------------------" >> $OUTPUT;
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echo "ZAPTEL CONFIG" >> $OUTPUT;
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echo "------------------" >> $OUTPUT;
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grep -v '^#' /etc/zaptel.conf >> $OUTPUT;
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echo >> $OUTPUT;
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echo >> $OUTPUT;
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echo "------------------" >> $OUTPUT;
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echo "ZAPATA CONFIG" >> $OUTPUT;
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echo "------------------" >> $OUTPUT;
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grep -v '^;' /etc/asterisk/zapata.conf >> $OUTPUT;
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echo >> $OUTPUT;
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echo >> $OUTPUT;
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echo "------------------" >> $OUTPUT;
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echo "EXTENSIONS CONFIG" >> $OUTPUT;
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echo "------------------" >> $OUTPUT;
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grep -v '^;' /etc/asterisk/extensions.conf >> $OUTPUT;
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echo >> $OUTPUT;
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echo >> $OUTPUT;
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else
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echo "terminated";
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exit
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fi
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echo
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echo "Digium may require root level access to the system to help debug";
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echo "the problem you are experiencing. Do you want to provide login";
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echo "information at this time?";
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echo "Press 'y' for yes and any other key to exit and save the previous info collected"
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read login
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if [ "$login" = "y" ]; then
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echo "------------------" >> $OUTPUT;
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echo "LOGIN INFORMATION" >> $OUTPUT;
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echo "------------------" >> $OUTPUT;
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echo
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echo "What is your root password?"
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read rootpass
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echo
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echo "Root pass: "$rootpass >> $OUTPUT
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echo
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echo "What is your PUBLIC IP address?"
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read ip
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echo "IP address: "$ip >> $OUTPUT
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echo
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echo "Please provide any other login information that the technician"
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echo "may need to know to login to the system'(press enter if not)'"
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read adinfo
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echo "Additional login info: "$adinfo >> $OUTPUT
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echo
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echo "All information has been stored in $OUTPUT,"
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echo "Please attach this file to an email ticket you already"
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echo "have open with Digium Tech Support."
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else
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echo
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echo "All information except login info has been stored in $OUTPUT,"
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echo "Please send this file to an email ticket you already"
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echo "have open with Digium Tech Support."
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exit
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fi
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