* added menu file for Help Disk section

* add section_id on domain in menu file of crm meeting section

bzr revid: hmo@tinyerp.com-20080919130921-ypo8zrjhkps7pp41
This commit is contained in:
Harshad Modi 2008-09-19 18:39:21 +05:30
commit 80b0a19f32
6 changed files with 372 additions and 20 deletions

View File

@ -6,7 +6,7 @@
Case Sections
-->
<record id="section_support" model="crm.case.section">
<record id="section_support_help" model="crm.case.section">
<field name="name">Helpdesk and Support</field>
<field name="code">support</field>
</record>
@ -25,15 +25,15 @@
<record id="categ1" model="crm.case.categ">
<field name="name">Computer Crashed</field>
<field name="section_id" ref="section_support"/>
<field name="section_id" ref="section_support_help"/>
</record>
<record id="categ2" model="crm.case.categ">
<field name="name">Unknown</field>
<field name="section_id" ref="section_support"/>
<field name="section_id" ref="section_support_help"/>
</record>
<record id="categ3" model="crm.case.categ">
<field name="name">Bad Program Utilisation</field>
<field name="section_id" ref="section_support"/>
<field name="section_id" ref="section_support_help"/>
</record>
<record id="categ4" model="crm.case.categ">
<field name="name">Website Opportunity</field>
@ -56,7 +56,7 @@
<field name="res_model">crm.case</field>
<field name="view_type">form</field>
<field name="view_id" ref="crm_case-view"/>
<field name="domain" eval="'[(\'section_id\',\'=\','+str(section_support)+')]'"/>
<field name="domain" eval="'[(\'section_id\',\'=\','+str(section_support_help)+')]'"/>
</record>
<menuitem name="CRM &amp; SRM/Helpdesk/Helpdesk Cases" id="menu_crm_case_categ2-act" action="crm_case_categ2-act"/>
-->
@ -111,7 +111,7 @@
Linux turned it readonly.
The CPU Cooler is down.
</field>
<field name="section_id" ref="section_support"/>
<field name="section_id" ref="section_support_help"/>
<field eval="categ1" name="categ_id"/>
<field name="partner_id" ref="base.res_partner_sednacom"/>
<field name="som" ref="base.som_unhappy"/>
@ -172,7 +172,7 @@
<field name="name">Bug in program</field>
<field name="priority">3</field>
<field name="description">There is a bug in the program</field>
<field name="section_id" ref="section_support"/>
<field name="section_id" ref="section_support_help"/>
<field eval="categ4" name="categ_id"/>
<field name="partner_id" ref="base.res_partner_asus"/>
<field name="som" ref="base.som_normal"/>
@ -191,7 +191,7 @@
<field name="name">Server is down</field>
<field name="priority">3</field>
<field name="description">The web server is down</field>
<field name="section_id" ref="section_support"/>
<field name="section_id" ref="section_support_help"/>
<field eval="categ4" name="categ_id"/>
<field name="partner_id" ref="base.res_partner_3"/>
<field name="som" ref="base.som_normal"/>
@ -241,7 +241,7 @@
<field name="name">Missing hardware</field>
<field name="priority">3</field>
<field name="description">Missing some hardwares in the packing</field>
<field name="section_id" ref="section_support"/>
<field name="section_id" ref="section_support_help"/>
<field eval="categ4" name="categ_id"/>
<field name="partner_id" ref="base.res_partner_seagate"/>
<field name="som" ref="base.som_normal"/>
@ -359,7 +359,7 @@
<field name="name">Need quotation</field>
<field name="priority">3</field>
<field name="description">Need quotation for new development</field>
<field name="section_id" ref="section_support"/>
<field name="section_id" ref="section_support_help"/>
<field eval="categ4" name="categ_id"/>
<field name="partner_id" ref="base.res_partner_tinyatwork"/>
<field name="som" ref="base.som_happy"/>
@ -434,7 +434,7 @@
<field name="name">Need new specific reports</field>
<field name="priority">3</field>
<field name="description">Need some specific reports</field>
<field name="section_id" ref="section_support"/>
<field name="section_id" ref="section_support_help"/>
<field eval="categ5" name="categ_id"/>
<field name="partner_id" ref="base.res_partner_thymbra"/>
<field name="som" ref="base.som_normal"/>
@ -462,7 +462,7 @@
(btw : this is only demo data. no stress dear sysadmin :))
</field>
<field name="section_id" ref="section_support"/>
<field name="section_id" ref="section_support_help"/>
<field eval="categ1" name="categ_id"/>
<field name="partner_id" ref="base.res_partner_9"/>
<field name="som" ref="base.som_normal"/>

View File

@ -26,7 +26,7 @@
"crm_jobs_demo.xml",
"crm_meeting_demo.xml",
"crm_lead_demo.xml",
"crm_opportunity_demo.xml"
"crm_opportunity_demo.xml",
],
"update_xml" : [
"crm_bugs_data.xml",
@ -34,7 +34,7 @@
"crm_jobs_data.xml",
"crm_meeting_data.xml",
"crm_lead_data.xml",
"crm_opportunity_data.xml",
"crm_opportunity_data.xml",
],
"active": False,

View File

@ -88,6 +88,7 @@ class crm_menu_config_wizard(osv.osv_memory):
'jobs' : fields.boolean('Jobs Hiring Process', help="Help you to organise the jobs hiring process: evaluation, meetings, email integration..."),
'bugs' : fields.boolean('Bug Tracking', help="Used by companies to track bugs and support requests on softwares"),
'fund' : fields.boolean('Fund Raising Operations', help="This may help associations in their fund raising process and tracking."),
'helpdesk' : fields.boolean('Help Desk Operations', help="This may help your Help Desk."),
}
_defaults = {
'meeting': lambda *args: True,

View File

@ -19,6 +19,7 @@
<field name="jobs"/>
<field name="bugs"/>
<field name="fund"/>
<field name="helpdesk"/>
<group col="4" colspan="4">
<button icon="gtk-cancel" name="action_cancel" type="object" special="cancel" string="Cancel"/>
<button icon="gtk-go-forward" name="action_create" string="Next" type="object"/>

View File

@ -0,0 +1,350 @@
<?xml version="1.0" encoding="utf-8"?>
<openerp>
<data noupdate="1">
<record id="crm.section_support_help" model="crm.case.section">
<field name="name">Helpdesk and Support</field>
<field name="code">support</field>
</record>
######################## Help Desk (menu) ###########################
<menuitem name="Helpdesk and Support" id="menu_help_support_main" parent="crm.menu_crm"/>
<record model="ir.actions.act_window" id="crm_case_categ_help_act">
<field name="name">My Helpdesk</field>
<field name="res_model">crm.case</field>
<field name="view_mode">tree,calendar,form</field>
<field name="view_id" ref="crm.crm_case_tree-view"/>
<field name="domain" eval="'[(\'section_id\',\'=\','+str(ref('crm.section_support_help'))+'),(\'user_id\',\'=\',uid)]'"/>
</record>
<record model="ir.actions.act_window.view" id="action_crm_helpdesk_tree_view1">
<field name="sequence" eval="1"/>
<field name="view_mode">tree</field>
<field name="view_id" ref="crm.crm_case_tree-view"/>
<field name="act_window_id" ref="crm_case_categ_help_act"/>
</record>
<record model="ir.actions.act_window.view" id="action_crm_helpdesk_calendar_view3">
<field name="sequence" eval="2"/>
<field name="view_mode">calendar</field>
<field name="view_id" ref="crm_case_calendar_view11"/>
<field name="act_window_id" ref="crm_case_categ_help_act"/>
</record>
<record model="ir.actions.act_window.view" id="action_crm_helpdesk_tree_view2">
<field name="sequence" eval="3"/>
<field name="view_mode">form</field>
<field name="view_id" ref="crm.crm_case-view"/>
<field name="act_window_id" ref="crm_case_categ_help_act"/>
</record>
<menuitem parent="menu_help_support_main" id="menu_crm_case_helpdesk_my_act" action="crm_case_categ_help_act"/>
<record model="ir.actions.act_window" id="crm_case_helpdesk_act_my1">
<field name="name">My Unclosed Requests</field>
<field name="res_model">crm.case</field>
<field name="view_mode">tree,calendar,form</field>
<field name="view_id" ref="crm.crm_case_tree-view"/>
<field name="domain" eval="'[(\'section_id\',\'=\','+str(ref('crm.section_support_help'))+'),(\'user_id\',\'=\',uid),(\'state\',\'&lt;&gt;\',\'done\')]'"/>
</record>
<record model="ir.actions.act_window.view" id="action_crm_helpdesk_tree_view_my1">
<field name="sequence" eval="1"/>
<field name="view_mode">tree</field>
<field name="view_id" ref="crm.crm_case_tree-view"/>
<field name="act_window_id" ref="crm_case_helpdesk_act_my1"/>
</record>
<record model="ir.actions.act_window.view" id="action_crm_helpdesk_calendar_view_my1">
<field name="sequence" eval="3"/>
<field name="view_mode">calendar</field>
<field name="view_id" ref="crm.crm_case_calendar-view"/>
<field name="act_window_id" ref="crm_case_helpdesk_act_my1"/>
</record>
<record model="ir.actions.act_window.view" id="action_crm_helpdesk_form_view_my1">
<field name="sequence" eval="2"/>
<field name="view_mode">form</field>
<field name="view_id" ref="crm.crm_case-view"/>
<field name="act_window_id" ref="crm_case_helpdesk_act_my1"/>
</record>
<menuitem parent="menu_crm_case_helpdesk_my_act" id="menu_crm_case_helpdesk_act_my_helpdesk" action="crm_case_helpdesk_act_my1"/>
<record model="ir.actions.act_window" id="crm_case_helpdesk_act_my2">
<field name="name">My helpdesk Propositions to Review</field>
<field name="res_model">crm.case</field>
<field name="view_mode">tree,calendar,form</field>
<field name="view_id" ref="crm.crm_case_tree-view"/>
<field name="domain" eval="'[(\'section_id\',\'=\','+str(ref('crm.section_support_help'))+'),(\'user_id\',\'=\',uid),(\'state\',\'=\',\'draft\')]'"/>
</record>
<record model="ir.actions.act_window.view" id="action_crm_sec_tree_view_my2">
<field name="sequence" eval="1"/>
<field name="view_mode">tree</field>
<field name="view_id" ref="crm.crm_case_tree-view"/>
<field name="act_window_id" ref="crm_case_helpdesk_act_my2"/>
</record>
<record model="ir.actions.act_window.view" id="action_crm_sec_calendar_view_my2">
<field name="sequence" eval="2"/>
<field name="view_mode">calendar</field>
<field name="view_id" ref="crm.crm_case_calendar-view"/>
<field name="act_window_id" ref="crm_case_helpdesk_act_my2"/>
</record>
<record model="ir.actions.act_window.view" id="action_crm_sec_form_view_my2">
<field name="sequence" eval="3"/>
<field name="view_mode">form</field>
<field name="view_id" ref="crm.crm_case-view"/>
<field name="act_window_id" ref="crm_case_helpdesk_act_my2"/>
</record>
<menuitem parent="menu_crm_case_helpdesk_my_act" id="menu_crm_case_helpdesk_act_myhelpdesk2" action="crm_case_helpdesk_act_my2"/>
<record model="ir.actions.act_window" id="crm_case_helpdesk_act_my1">
<field name="name">My Pending helpdesk Requests</field>
<field name="res_model">crm.case</field>
<field name="view_mode">tree,calendar,form</field>
<field name="view_id" ref="crm.crm_case_tree-view"/>
<field name="domain" eval="'[(\'section_id\',\'=\','+str(ref('crm.section_support_help'))+'),(\'user_id\',\'=\',uid),(\'state\',\'=\',\'pending\')]'"/>
</record>
<record model="ir.actions.act_window.view" id="action_crm_sec_tree_view_my1">
<field name="sequence" eval="1"/>
<field name="view_mode">tree</field>
<field name="view_id" ref="crm.crm_case_tree-view"/>
<field name="act_window_id" ref="crm_case_helpdesk_act_my1"/>
</record>
<record model="ir.actions.act_window.view" id="action_crm_sec_calendar_view_my1">
<field name="sequence" eval="2"/>
<field name="view_mode">calendar</field>
<field name="view_id" ref="crm.crm_case_calendar-view"/>
<field name="act_window_id" ref="crm_case_helpdesk_act_my1"/>
</record>
<record model="ir.actions.act_window.view" id="action_crm_sec_form_view_my1">
<field name="sequence" eval="3"/>
<field name="view_mode">form</field>
<field name="view_id" ref="crm.crm_case-view"/>
<field name="act_window_id" ref="crm_case_helpdesk_act_my1"/>
</record>
<menuitem parent="menu_crm_case_helpdesk_my_act" id="menu_crm_case_helpdesk_act_myhelpdesk1" action="crm_case_helpdesk_act_my1"/>
<record model="ir.actions.act_window" id="crm_case_helpdesk_act_my0">
<field name="name">My Open Helpdesk Requests</field>
<field name="res_model">crm.case</field>
<field name="view_mode">tree,calendar,form</field>
<field name="view_id" ref="crm.crm_case_tree-view"/>
<field name="domain" eval="'[(\'section_id\',\'=\','+str(ref('crm.section_support_help'))+'),(\'user_id\',\'=\',uid),(\'state\',\'=\',\'open\')]'"/>
</record>
<record model="ir.actions.act_window.view" id="action_crm_sec_tree_view_my0">
<field name="sequence" eval="1"/>
<field name="view_mode">tree</field>
<field name="view_id" ref="crm.crm_case_tree-view"/>
<field name="act_window_id" ref="crm_case_helpdesk_act_my0"/>
</record>
<record model="ir.actions.act_window.view" id="action_crm_sec_calendar_view_my0">
<field name="sequence" eval="2"/>
<field name="view_mode">calendar</field>
<field name="view_id" ref="crm.crm_case_calendar-view"/>
<field name="act_window_id" ref="crm_case_helpdesk_act_my0"/>
</record>
<record model="ir.actions.act_window.view" id="action_crm_sec_form_view_my0">
<field name="sequence" eval="3"/>
<field name="view_mode">form</field>
<field name="view_id" ref="crm.crm_case-view"/>
<field name="act_window_id" ref="crm_case_helpdesk_act_my0"/>
</record>
<menuitem parent="menu_crm_case_helpdesk_my_act" id="menu_crm_case_helpdesk_act_myhelpdesk0" action="crm_case_helpdesk_act_my0"/>
<record model="ir.actions.act_window" id="crm_case_helpdesk_act_myhelpdesk">
<field name="name">Calendar of Helpdesk</field>
<field name="res_model">crm.case</field>
<field name="view_mode">calendar,tree,form</field>
<field name="view_id" ref="crm.crm_case_calendar-view"/>
<field name="domain" eval="'[(\'section_id\',\'=\','+str(ref('crm.section_support_help'))+'),(\'state\',\'=\',\'done\'),(\'user_id\',\'=\',uid)]'"/>
</record>
<record model="ir.actions.act_window.view" id="action_crm_sec_calendar_view_myhelpdesk">
<field name="sequence" eval="1"/>
<field name="view_mode">calendar</field>
<field name="view_id" ref="crm.crm_case_calendar-view"/>
<field name="act_window_id" ref="crm_case_helpdesk_act_myhelpdesk"/>
</record>
<record model="ir.actions.act_window.view" id="action_crm_sec_tree_view_myhelpdesk">
<field name="sequence" eval="2"/>
<field name="view_mode">tree</field>
<field name="view_id" ref="crm.crm_case_tree-view"/>
<field name="act_window_id" ref="crm_case_helpdesk_act_myhelpdesk"/>
</record>
<record model="ir.actions.act_window.view" id="action_crm_sec_form_view_myhelpdesk">
<field name="sequence" eval="3"/>
<field name="view_mode">form</field>
<field name="view_id" ref="crm.crm_case-view"/>
<field name="act_window_id" ref="crm_case_helpdesk_act_myhelpdesk"/>
</record>
<menuitem parent="menu_crm_case_helpdesk_my_act" id="menu_crm_case_helpdesk_act_myhelpdesk" action="crm_case_helpdesk_act_myhelpdesk"/>
<!--
ALL Helpdesk REQUESTS
-->
<record model="ir.actions.act_window" id="crm_case_helpdesk_act111">
<field name="name">All Helpdesk Requests</field>
<field name="res_model">crm.case</field>
<field name="view_mode">tree,calendar,form</field>
<field name="view_id" ref="crm.crm_case_tree-view"/>
<field name="domain" eval="'[(\'section_id\',\'=\','+str(ref('crm.section_support_help'))+')]'"/>
</record>
<record model="ir.actions.act_window.view" id="action_crm_sec_tree_view_act111">
<field name="sequence" eval="1"/>
<field name="view_mode">tree</field>
<field name="view_id" ref="crm.crm_case_tree-view"/>
<field name="act_window_id" ref="crm_case_helpdesk_act111"/>
</record>
<record model="ir.actions.act_window.view" id="action_crm_sec_calendar_view_act111">
<field name="sequence" eval="2"/>
<field name="view_mode">calendar</field>
<field name="view_id" ref="crm.crm_case_calendar-view"/>
<field name="act_window_id" ref="crm_case_helpdesk_act111"/>
</record>
<record model="ir.actions.act_window.view" id="action_crm_sec_form_view_act111">
<field name="sequence" eval="3"/>
<field name="view_mode">form</field>
<field name="view_id" ref="crm.crm_case-view"/>
<field name="act_window_id" ref="crm_case_helpdesk_act111"/>
</record>
<menuitem parent="menu_help_support_main" id="menu_crm_case_helpdesk_act_all" action="crm_case_helpdesk_act111"/>
<record model="ir.actions.act_window" id="crm_case_helpdesk_act_all3">
<field name="name">All Unclosed Requests</field>
<field name="res_model">crm.case</field>
<field name="view_mode">tree,calendar,form</field>
<field name="view_id" ref="crm.crm_case_tree-view"/>
<field name="domain" eval="'[(\'section_id\',\'=\','+str(ref('crm.section_support_help'))+'),(\'state\',\'&lt;&gt;\',\'done\')]'"/>
</record>
<record model="ir.actions.act_window.view" id="action_crm_sec_tree_view_all3">
<field name="sequence" eval="1"/>
<field name="view_mode">tree</field>
<field name="view_id" ref="crm.crm_case_tree-view"/>
<field name="act_window_id" ref="crm_case_helpdesk_act_all3"/>
</record>
<record model="ir.actions.act_window.view" id="action_crm_sec_calendar_view_all3">
<field name="sequence" eval="2"/>
<field name="view_mode">calendar</field>
<field name="view_id" ref="crm.crm_case_calendar-view"/>
<field name="act_window_id" ref="crm_case_helpdesk_act_all3"/>
</record>
<record model="ir.actions.act_window.view" id="action_crm_sec_form_view_all3">
<field name="sequence" eval="3"/>
<field name="view_mode">form</field>
<field name="view_id" ref="crm.crm_case-view"/>
<field name="act_window_id" ref="crm_case_helpdesk_act_all3"/>
</record>
<menuitem parent="menu_crm_case_helpdesk_act_all" id="menu_crm_case_helpdesk_act_myhelpdesk_all3" action="crm_case_helpdesk_act_all3"/>
<record model="ir.actions.act_window" id="crm_case_helpdesk_act_all2">
<field name="name">All Helpdesk Propositions</field>
<field name="res_model">crm.case</field>
<field name="view_mode">tree,calendar,form</field>
<field name="view_id" ref="crm.crm_case_tree-view"/>
<field name="domain" eval="'[(\'section_id\',\'=\','+str(ref('crm.section_support_help'))+'),(\'state\',\'=\',\'draft\')]'"/>
</record>
<record model="ir.actions.act_window.view" id="action_crm_sec_tree_view_all2">
<field name="sequence" eval="1"/>
<field name="view_mode">tree</field>
<field name="view_id" ref="crm.crm_case_tree-view"/>
<field name="act_window_id" ref="crm_case_helpdesk_act_all2"/>
</record>
<record model="ir.actions.act_window.view" id="action_crm_sec_calendar_view_all2">
<field name="sequence" eval="2"/>
<field name="view_mode">calendar</field>
<field name="view_id" ref="crm.crm_case_calendar-view"/>
<field name="act_window_id" ref="crm_case_helpdesk_act_all2"/>
</record>
<record model="ir.actions.act_window.view" id="action_crm_sec_form_view_all2">
<field name="sequence" eval="3"/>
<field name="view_mode">form</field>
<field name="view_id" ref="crm.crm_case-view"/>
<field name="act_window_id" ref="crm_case_helpdesk_act_all2"/>
</record>
<menuitem parent="menu_crm_case_helpdesk_act_all" id="menu_crm_case_helpdesk_act_myhelpdesk_all2" action="crm_case_helpdesk_act_all2"/>
<record model="ir.actions.act_window" id="crm_case_helpdesk_act_all1">
<field name="name">All Pending Helpdesk Requests</field>
<field name="res_model">crm.case</field>
<field name="view_mode">tree,calendar,form</field>
<field name="view_id" ref="crm.crm_case_tree-view"/>
<field name="domain" eval="'[(\'section_id\',\'=\','+str(ref('crm.section_support_help'))+'),(\'state\',\'=\',\'pending\')]'"/>
</record>
<record model="ir.actions.act_window.view" id="action_crm_sec_tree_view_all1">
<field name="sequence" eval="1"/>
<field name="view_mode">tree</field>
<field name="view_id" ref="crm.crm_case_tree-view"/>
<field name="act_window_id" ref="crm_case_helpdesk_act_all1"/>
</record>
<record model="ir.actions.act_window.view" id="action_crm_sec_calendar_view_all1">
<field name="sequence" eval="2"/>
<field name="view_mode">calendar</field>
<field name="view_id" ref="crm.crm_case_calendar-view"/>
<field name="act_window_id" ref="crm_case_helpdesk_act_all1"/>
</record>
<record model="ir.actions.act_window.view" id="action_crm_sec_form_view_all1">
<field name="sequence" eval="3"/>
<field name="view_mode">form</field>
<field name="view_id" ref="crm.crm_case-view"/>
<field name="act_window_id" ref="crm_case_helpdesk_act_all1"/>
</record>
<menuitem parent="menu_crm_case_helpdesk_act_all" id="menu_crm_case_helpdesk_act_myhelpdesk_all1" action="crm_case_helpdesk_act_all1"/>
<record model="ir.actions.act_window" id="crm_case_helpdesk_act_all0">
<field name="name">All Open Helpdesk Requests</field>
<field name="res_model">crm.case</field>
<field name="view_mode">tree,calendar,form</field>
<field name="view_id" ref="crm.crm_case_tree-view"/>
<field name="domain" eval="'[(\'section_id\',\'=\','+str(ref('crm.section_support_help'))+'),(\'state\',\'=\',\'open\')]'"/>
</record>
<record model="ir.actions.act_window.view" id="action_crm_sec_tree_view_all0">
<field name="sequence" eval="1"/>
<field name="view_mode">tree</field>
<field name="view_id" ref="crm.crm_case_tree-view"/>
<field name="act_window_id" ref="crm_case_helpdesk_act_all0"/>
</record>
<record model="ir.actions.act_window.view" id="action_crm_sec_calendar_view_all0">
<field name="sequence" eval="2"/>
<field name="view_mode">calendar</field>
<field name="view_id" ref="crm.crm_case_calendar-view"/>
<field name="act_window_id" ref="crm_case_helpdesk_act_all0"/>
</record>
<record model="ir.actions.act_window.view" id="action_crm_sec_form_view_all0">
<field name="sequence" eval="3"/>
<field name="view_mode">form</field>
<field name="view_id" ref="crm.crm_case-view"/>
<field name="act_window_id" ref="crm_case_helpdesk_act_all0"/>
</record>
<menuitem parent="menu_crm_case_helpdesk_act_all" id="menu_crm_case_helpdesk_act_myhelpdesk_all0" action="crm_case_helpdesk_act_all0"/>
<record model="ir.actions.act_window" id="crm_case_helpdesk_act_allhelpdesk">
<field name="name">Calendar of Helpdesk</field>
<field name="res_model">crm.case</field>
<field name="view_mode">calendar,tree,form</field>
<field name="view_id" ref="crm.crm_case_calendar-view"/>
<field name="domain" eval="'[(\'section_id\',\'=\','+str(ref('crm.section_support_help'))+'),(\'state\',\'=\',\'done\')]'"/>
</record>
<record model="ir.actions.act_window.view" id="action_crm_sec_calendar_view_allhelpdesk">
<field name="sequence" eval="1"/>
<field name="view_mode">calendar</field>
<field name="view_id" ref="crm.crm_case_calendar-view"/>
<field name="act_window_id" ref="crm_case_helpdesk_act_allhelpdesk"/>
</record>
<record model="ir.actions.act_window.view" id="action_crm_sec_tree_view_allhelpdesk">
<field name="sequence" eval="2"/>
<field name="view_mode">tree</field>
<field name="view_id" ref="crm.crm_case_tree-view"/>
<field name="act_window_id" ref="crm_case_helpdesk_act_allhelpdesk"/>
</record>
<record model="ir.actions.act_window.view" id="action_crm_sec_form_view_allhelpdesk">
<field name="sequence" eval="3"/>
<field name="view_mode">form</field>
<field name="view_id" ref="crm.crm_case-view"/>
<field name="act_window_id" ref="crm_case_helpdesk_act_allhelpdesk"/>
</record>
<menuitem parent="menu_crm_case_helpdesk_act_all" id="menu_crm_case_helpdesk_act_myhelpdesk_allhelpdesk" action="crm_case_helpdesk_act_allhelpdesk"/>
</data>
</openerp>

View File

@ -35,7 +35,7 @@
<field name="res_model">crm.case</field>
<field name="view_mode">tree,form,calendar</field>
<field name="view_id" ref="crm_case_tree_view_meet"/>
<field name="domain" eval="'[(\'user_id\',\'=\',uid)]'"/>
<field name="domain" eval="'[(\'section_id\',\'=\','+str(section_support1)+'),(\'user_id\',\'=\',uid)]'"/>
</record>
<record model="ir.actions.act_window.view" id="action_crm_tag_calendar_meet_my">
<field name="sequence" eval="3"/>
@ -63,7 +63,7 @@
<field name="res_model">crm.case</field>
<field name="view_mode">tree,form,calendar</field>
<field name="view_id" ref="crm_case_calendar_view_meet"/>
<field name="domain" eval="'[(\'user_id\',\'=\',uid),(\'state\',\'=\',\'draft\')]'"/>
<field name="domain" eval="'[(\'section_id\',\'=\','+str(section_support1)+'),(\'user_id\',\'=\',uid),(\'state\',\'=\',\'draft\')]'"/>
</record>
<record model="ir.actions.act_window.view" id="action_crm_tag_calendar_meet_my1">
<field name="sequence" eval="3"/>
@ -91,7 +91,7 @@
<field name="res_model">crm.case</field>
<field name="view_mode">tree,form,calendar</field>
<field name="view_id" ref="crm_case_calendar_view_meet"/>
<field name="domain" eval="'[(\'user_id\',\'=\',uid),(\'state\',\'=\',\'done\')]'"/>
<field name="domain" eval="'[(\'section_id\',\'=\','+str(section_support1)+'),(\'user_id\',\'=\',uid),(\'state\',\'=\',\'done\')]'"/>
</record>
<record model="ir.actions.act_window.view" id="action_crm_tag_calendar_view_meetmy2">
<field name="sequence" eval="3"/>
@ -147,7 +147,7 @@
<field name="res_model">crm.case</field>
<field name="view_mode">tree,form,calendar</field>
<field name="view_id" ref="crm_case_calendar_view_meet"/>
<field name="domain" eval="'[(\'state\',\'=\',\'draft\')]'"/>
<field name="domain" eval="'[(\'section_id\',\'=\','+str(section_support1)+'),(\'state\',\'=\',\'draft\')]'"/>
</record>
<record model="ir.actions.act_window.view" id="action_crm_tag_calendar_view_meetall1">
<field name="sequence" eval="3"/>
@ -174,7 +174,7 @@
<field name="res_model">crm.case</field>
<field name="view_mode">tree,form,calendar</field>
<field name="view_id" ref="crm_case_calendar_view_meet"/>
<field name="domain" eval="'[(\'state\',\'=\',\'done\')]'"/>
<field name="domain" eval="'[(\'section_id\',\'=\','+str(section_support1)+'),(\'state\',\'=\',\'done\')]'"/>
</record>
<record model="ir.actions.act_window.view" id="action_crm_tag_calendar_view_meetall2">
<field name="sequence" eval="3"/>
@ -202,7 +202,7 @@
<field name="view_type">form</field>
<field name="view_mode">tree,form,calendar</field>
<field name="view_id" ref="crm_case_calendar_view_meet"/>
<field name="domain" eval="[('state','!=','done'),('date','>=',time.strftime('%Y-%m-%d'))]"/>
<field name="domain" eval="[('section_id','=',str(section_support1)),('state','!=','done'),('date','>=',time.strftime('%Y-%m-%d'))]"/>
</record>
<record model="ir.actions.act_window.view" id="action_crm_tag_calendar_view_meetall3">
<field name="sequence" eval="3"/>