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[ADD] im_odoo_support : add the module for the live odoo support from all instances. This sets the bus and im_chat module auto installable.

This commit is contained in:
Jérome Maes 2014-09-26 11:43:12 +02:00
parent 17b486f6f9
commit 4b8b2e8dfe
6 changed files with 192 additions and 0 deletions
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addons/im_odoo_support/__init__.py Normal file
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addons/im_odoo_support/__openerp__.py Normal file
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{
'name' : 'Odoo Live Support',
'author': 'OpenERP SA',
'version': '1.0',
'summary': 'Chat with the Odoo collaborators',
'category': 'Tools',
'complexity': 'medium',
'website': 'https://www.odoo.com/',
'description':
"""
Odoo Live Support
=================
Ask your functionnal question directly to the Odoo Operators with the livechat support.
""",
'data': [
"views/im_odoo_support.xml"
],
'depends' : ["web", "im_chat"],
'qweb': [
'static/src/xml/im_odoo_support.xml'
],
'installable': True,
'auto_install': True,
'application': True,
}

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addons/im_odoo_support/static/img/odoo_o_small.png Normal file
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addons/im_odoo_support/static/src/js/im_odoo_support.js Normal file
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(function(){
"use strict";
var _t = openerp._t;
openerp.im_odoo_support = {};
var COOKIE_NAME = 'livechat_conversation';
var SERVICE_URL = 'https://services.odoo.com/';
openerp.im_odoo_support.OdooSupport = openerp.Widget.extend({
init: function(login, uuid, params, options){
var self = this;
this._super();
this.login = login;
this.uuid = uuid;
this.options = _.extend(options || {}, {'defaultUsername' : login});
this.params = _.extend(params || {}, {'database_uuid' : uuid});
this.assets_loaded = false;
this.session = false;
// bind event
$(window).on("odoo_support_ready_to_bind", this, _.bind(this.bind_actions, this));
},
bind_actions: function(event, button){
if(button === 'usermenu'){
openerp.client.$('.oe_user_menu_placeholder .odoo_support_contact').on('click', this, _.bind(this.click_action, this));
// check auto start if cookie
var session = openerp.get_cookie(COOKIE_NAME);
if(session){
this.start_support();
}
}
if(button === 'im_contact'){
if(openerp.im_chat && openerp.im_chat.single){
openerp.im_chat.single.$('.odoo_support_contact').on('click',this, _.bind(this.click_action, this));
}
}
},
click_action: function(){
var session = openerp.get_cookie(COOKIE_NAME);
if(!session){
this.start_support();
}
},
start_support: function(){
var self = this;
if(!this.assets_loaded){
this.load_assets().then(function(){
try{
odoo_support.im_livechat.support = new odoo_support.im_livechat.LiveSupport(self.options, self.params);
// bind event change status
odoo_support.im_livechat.support.on('im_odoo_support_status', this, function(is_online){
if(openerp.im_chat && openerp.im_chat.single){
openerp.im_chat.single.support_user.$(".oe_im_user_online").toggle(is_online);
}
});
}catch(e){
self.error_on_start(e);
}
}).fail(function(e){
self.error_on_start(e);
});
}else{
odoo_support.im_livechat.support.start();
}
},
error_on_start: function(e){
self.assets_loaded = false;
openerp.client.do_warn(_t("Error"), _t("The connection with the Odoo Support Server failed. Please retry in a few minutes, or send an email to support@odoo.com ."));
},
load_assets: function(){
var self = this;
var add_asset = function(file_url, type) {
var def = $.Deferred();
if(type === 'js'){
$.getScript( file_url, function( data, textStatus, jqxhr ) {
def.resolve();
}).fail(function(){
def.reject();
});
return def;
}else{
$('<link rel="stylesheet" href="' + file_url + '"></link>').appendTo($("head")).ready(function() {
def.resolve();
});
return def;
}
};
var defs = [];
defs.push(add_asset(SERVICE_URL+"odoo-livechat/assets/js", 'js'));
defs.push(add_asset(SERVICE_URL+"odoo-livechat/assets/css", 'css'));
return $.when.apply($, defs).then(function(res){
self.assets_loaded = true;
return res;
}, function(){
self.error_on_start();
});
},
});
// display support contact button (in chat user list, if installed) and in dropdown user menu.
if(openerp.im_chat){
openerp.im_chat.InstantMessaging.include({
start: function(){
this._super.apply(this, arguments);
var user = {
"id" : -1,
"name": _t('Odoo Support'),
"im_status": 'online',
"image_url": "/im_odoo_support/static/img/odoo_o_small.png"
};
var widget = new openerp.im_chat.UserWidget(self, user);
widget.prependTo(self.$(".oe_im_users"));
widget.$el.addClass('odoo_support_contact');
this.support_user = widget;
$(window).trigger('odoo_support_ready_to_bind','im_contact');
},
search_users_status: function(e){
var self = this;
this._super.apply(this, arguments).then(function(res){
if(self.$('.oe_im_searchbox').val().length === 0 || _t("Odoo Support").toLowerCase().indexOf(self.$('.oe_im_searchbox').val().toLowerCase()) != -1){
self.support_user.$el.show();
}else{
self.support_user.$el.hide();
}
return res;
});
}
});
}
})();

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addons/im_odoo_support/static/src/xml/im_odoo_support.xml Normal file
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<?xml version="1.0" encoding="UTF-8"?>
<templates xml:space="preserve">
<t t-extend="UserMenu">
<t t-jquery=".dropdown-menu li:eq(3)" t-operation="after">
<li class="odoo_support_contact">
<a data-menu="odoo_support" href="#">Odoo Support</a>
</li>
</t>
</t>
</templates>

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addons/im_odoo_support/views/im_odoo_support.xml Normal file
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<?xml version="1.0" encoding="utf-8"?>
<openerp>
<data>
<template id="assets_backend" name="im_odoo_support assets" inherit_id="web.assets_backend">
<xpath expr="." position="inside">
<script type="text/javascript" src="/im_odoo_support/static/src/js/im_odoo_support.js"></script>
<script type="text/javascript">
(function() {
openerp.im_odoo_support.support = new openerp.im_odoo_support.OdooSupport(
"<t t-esc="request.session.login"/>",
"<t t-esc="request.registry['ir.config_parameter'].get_param(request.cr, request.uid, 'database.uuid')"/>"
);
})();
</script>
</xpath>
</template>
</data>
</openerp>